The location of the resort is perfect. It is close enough to the Montego Bay airport while still being close enough to Ocho Rios to do excursions there. There are excursions within 15 minutes of the resort.
The Gran Bahia Principe is supposedly one of the biggest resorts in Jamaica. When you arrive it definitely looks large and luxurious. You definitely get the idea of how big it is as you as you walkâ€¦and walkâ€¦and walk around the resort. There are a lot steps. There are elevators, but for instance in the building we were in, 2 of the 3 elevators would not work most of the time and one was out of service the whole two weeks. Our room was also one of the furthest away from the lobby, so the walk from room to lobby took a few minutes. There were only a couple ramps so accessibility for the elderly and those in wheelchairs was poor. For example, the area where you watch the night shows had no accessibility as you had to walk up stairs to reach it.
The drinks were great at the resort, and were made very strong. So if you like strong drinks, youâ€™ll love it. Some of our favourite drinks while there were the Gran Bahia Principe, Miami Vice, and Jamaican Bum Bum (not the actual name of the drink but what the bartender jokingly called it).
We enjoyed most of the night shows were pretty good. Our favourites were the Steel Drum Band and the Romantic Show. Unfortunately, the same shows were repeated the second week my hubby and I stayed.
Everyone had issues with room keys. Whether they didnâ€™t work to get into the room or the air conditioning didnâ€™t work consistently. My momâ€™s room and my hubby and I each had to change our keys a few times and we even had to get the lock re-programmed for the key to work.
Another problem was the toilets. My bridesmaid used our toilet first, the day we arrived and came out the bathroom saying our toilet didnâ€™t flush. We had to call maintenance to fix it who didnâ€™t come right away obviously. It happened again twice during the 2 weeks as well. My momâ€™s toilet ran the whole week. Our photographerâ€™s toilet also leaked the whole week.
They are constantly doing maintenance on the resort buildings and some of the maintenance people even try to sell you things like sea shells or even marijuana sometimes. A good solid â€œnoâ€ works well with this.
Also, there were cats on the resort as well as one dog. The cats are there to control the mice and the dog is there for security. We heard the dog barking at night. Like 2 days before the wedding while walking back to our room, a black cat literally crossed our path. Weâ€™re not too superstitious but we were already about the weather being nice on our wedding lol.
Iâ€™m not sure how other people tipped at the resort, but we were told that or $1 or $2 was acceptable per day for the maids. So that is what we did. Although, we didnâ€™t get Pringles every day as snacks being part of the Royal Golden Package, we did get some perks as being a Bride and Groom. My hubby told one of the maids that we were getting married. So the night of the wedding they made up our room extra special by putting flower petals all around the bathroom and bedroom and on the bed. They folded the towels in the shape of a heart. They filled the bath tub and had flower petals floating inside, and they gave us a bottle of Champagne and glasses. They also gave us a large bottle of the clear Rum. Apparently, after my hubby told the maid, she said they would do something special for us, but Iâ€™m not sure if they would have done it anyways without my hubby telling them.
Room Service was a bit of a disappointment. Most nights you could only get sandwiches and a couple pieces of fruit, while some nights they offered hamburgers and hot dogs with fries. Plus, it took up to 45 minutes for the food to get there.
One last thing to note, a couple of the guests told us that the resort had lost its 5 star rating and been dropped to a 3 or 3.5 star rating which we didnâ€™t find surprising to hear.