Jump to content
kerrij

Any Gran Bahia Principe Runaway Bay Brides out there?

Recommended Posts

I'M BAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACK :) I've missed my GBP brides SO MUCH!

 

Ok so I hate to do this but can I just say DITTO to everything Tekeya said, lol? Our weddings were exactly a week a part and everything that she experienced so did I.... so I will keep it short but feel free to ask questions. I am blunt so I don't meant to offend anyone but I too believe in keeping it real. 

 

1. Donnalee is an asshole. She has not one customer service bone in her body. I'm a wedding planner and I would NEVER talk to anyone of my clients the way she THOUGHT I was going to let her talk to me. She decided to continuously tell me they had a wedding at 3 when my time at the gazebo was until 2pm. So kindly after the 3rd time of her telling me (around 1:40) I politely told her to stop telling me as I understood the 1st time she told me and also I have the gazebo until 2pm, so DO NOT start to take down my decorations until 2pm. She left me alone after that. Secondly, she told me it wasn't her responsibility to give me back my decorations- see below:

 

2. Make sure you have someone get your decorations after your reception dinner (if you have some things you want back.) Now, I had pomanders, starfish bowls and 31 battery operated tea lights and I told Chandlyn when I met her that I wanted these items back. All she said was "no problem" (I will get more into that phrase later on!). So on Monday, since they don't work on Sunday's I was told no one knew where my items were and I should have elected someone to get the items after the reception at the Dolce Vita. To make matters worse, since the resort is turning over to off season, the Dolce Vita was closed until the day we left. So Donnalee with her stank attitude continued to remind me it wasn't her problem so I reminded her if she wanted me to pay for the wedding packaged she would find my items. After about 45 minutes of back and forth she called Chandlyn who called the manager of the Dolce Vita and said my stuff was in a storage closet in the restaurant and they would be retrieved on Thursday (our check out day) and be mailed to me. I had Donnalee put this in writing on GBP letterhead. 

 

3. Make sure you go through everything with Chandlyn. EVERYTHING. I told her I didn't want the resort photog there, who actually is the photog who takes pictures of you in the pool all day for purchase. Who elbowed my photog a couple times and was quite rude. So this was person #2 who I politely had words with. I told him to leave and that I told Chandlyn I wouldn't need his services. So he gave me some sad look and said, well you get 10 free pictures so can't I shoot something for you? I said no thanks, I have 2 photogs taking care of everything. Since the pictures are free and you aren't getting paid for any of this, it might be better for you to go back to snapping people at the pool. 

 

4. The resort has a mosquito issue in the rooms. My hubby and I were spraying like crazy in our room, it was gross. Other guests had roaches in their rooms. The Dolce Vita has a serious mosquito problem. At the beginning of the reception my dad actually walked all the way back to his room and go OFF and all 35 of us sprayed it before the reception started. We didn't have any bug issues at the gazebo or near the gazebo where we took pictures on the rocks. 

 

Honestly the resort is very nice, not 5 star, more like 3 star. The food is ok, the place is HUGE, nice people working there. I did find out that the guys at the swim up bars wearing white button downs with bow ties are Trainees and do not get paid at all. So I made sure to tip them well as they were the most polite and always made my drinks perfectly. The Jerk Shack on the back of the hotel (open from 12-3pm) was soooo good, and we ate there after the wedding (we had a big gap, wedding at 1230, dinner at 6) and we ate there for lunch every day. Breakfast in the main buffet was great, dinner at the Japanese was horrible, and we loved the Dolce Vita and Grille dinners. 

 

Make sure you make your dinner reservations when you check in, they fill up fast. We waited and ended up with reservations at 9pm, 2 nights in a row. DON'T splurge on the Golden Club rooms unless you really just want the 30 minutes of internet access and a couple other amenities like a little bottle of rum in your room, and robes/slippers. The rooms are all exactly the same so to pay more money for those few amenities were not worth it to us. 

 

I hate real flowers so I had no flowers whatsoever at the gazebo or reception so I got an extra layer of cake for free instead. So I can't comment on Jans or Tai Flora. I also brought my own photogs. Ok that's all I can think of, lol... If you have any questions feel free to ask anything! Here is the teaser we got from my photog- I'll update with more pics when she updates me!

 

312265_10150303773059885_103323219884_7629984_664630637_n (1).jpg

Share this post


Link to post
Share on other sites

Oh- I forgot to talk about "no problem"

 

I now HATE that phrase. That's all everyone says on the resort and it is really annoying. Every time I went to Donnalee or Chandlyn with an issue that's all they would ever say. Sometimes you have to say no- there is a problem and get to the bottom of it without them brushing you off. If you don't stand up to them they will brush you off, so be stern and request what you were promised. 

Share this post


Link to post
Share on other sites

cupcake1382, you look amazing! Can't wait to see more pics.....thanks for your review! Two questions, is your bouquet from the resort's package and where did you purchase your brides maid dresses?

Share this post


Link to post
Share on other sites

Hey Belle-

 

I didn't use any flowers from the resort. Actually, my flowers are silk and I bought them off Etsy. I can pm you the seller if you want.

 

The bridesmaids dresses are Davids's Bridal F13182 in Malibu. 

 

Originally Posted by belledame View Post

cupcake1382, you look amazing! Can't wait to see more pics.....thanks for your review! Two questions, is your bouquet from the resort's package and where did you purchase your brides maid dresses?


 

Share this post


Link to post
Share on other sites

And, thank you! I meant to put that in my previous response to you!! 
 

Originally Posted by belledame View Post

cupcake1382, you look amazing! Can't wait to see more pics.....thanks for your review! Two questions, is your bouquet from the resort's package and where did you purchase your brides maid dresses?


 

Share this post


Link to post
Share on other sites

Sure-

 

Chandlyn- Head wedding planner: weddingplannerbpjam@bahia-principe.com

 

Donnalee- Assistant wedding planner: assistantweddingplannerbpjam@bahia-principe.com
 

Originally Posted by belledame View Post

Sorry, one more question, may I have the wedding co-ordinator's email address please?


 

Share this post


Link to post
Share on other sites

Cupcake, Congrats on being a Mrs!!!! Your pictures look amazing and thanks for the great review! I am really glad you ladies are telling it like it is so that future brides know what to expect and how to be prepared! Thanks again!!!

Share this post


Link to post
Share on other sites



Love your pics hun!!!!  You changed up your hairstyle ;-)

 

Originally Posted by cupcake1382 View Post

I'M BAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACK :) I've missed my GBP brides SO MUCH!

 

Ok so I hate to do this but can I just say DITTO to everything Tekeya said, lol? Our weddings were exactly a week a part and everything that she experienced so did I.... so I will keep it short but feel free to ask questions. I am blunt so I don't meant to offend anyone but I too believe in keeping it real. 

 

1. Donnalee is an asshole. She has not one customer service bone in her body. I'm a wedding planner and I would NEVER talk to anyone of my clients the way she THOUGHT I was going to let her talk to me. She decided to continuously tell me they had a wedding at 3 when my time at the gazebo was until 2pm. So kindly after the 3rd time of her telling me (around 1:40) I politely told her to stop telling me as I understood the 1st time she told me and also I have the gazebo until 2pm, so DO NOT start to take down my decorations until 2pm. She left me alone after that. Secondly, she told me it wasn't her responsibility to give me back my decorations- see below:

 

2. Make sure you have someone get your decorations after your reception dinner (if you have some things you want back.) Now, I had pomanders, starfish bowls and 31 battery operated tea lights and I told Chandlyn when I met her that I wanted these items back. All she said was "no problem" (I will get more into that phrase later on!). So on Monday, since they don't work on Sunday's I was told no one knew where my items were and I should have elected someone to get the items after the reception at the Dolce Vita. To make matters worse, since the resort is turning over to off season, the Dolce Vita was closed until the day we left. So Donnalee with her stank attitude continued to remind me it wasn't her problem so I reminded her if she wanted me to pay for the wedding packaged she would find my items. After about 45 minutes of back and forth she called Chandlyn who called the manager of the Dolce Vita and said my stuff was in a storage closet in the restaurant and they would be retrieved on Thursday (our check out day) and be mailed to me. I had Donnalee put this in writing on GBP letterhead. 

 

3. Make sure you go through everything with Chandlyn. EVERYTHING. I told her I didn't want the resort photog there, who actually is the photog who takes pictures of you in the pool all day for purchase. Who elbowed my photog a couple times and was quite rude. So this was person #2 who I politely had words with. I told him to leave and that I told Chandlyn I wouldn't need his services. So he gave me some sad look and said, well you get 10 free pictures so can't I shoot something for you? I said no thanks, I have 2 photogs taking care of everything. Since the pictures are free and you aren't getting paid for any of this, it might be better for you to go back to snapping people at the pool. 

 

4. The resort has a mosquito issue in the rooms. My hubby and I were spraying like crazy in our room, it was gross. Other guests had roaches in their rooms. The Dolce Vita has a serious mosquito problem. At the beginning of the reception my dad actually walked all the way back to his room and go OFF and all 35 of us sprayed it before the reception started. We didn't have any bug issues at the gazebo or near the gazebo where we took pictures on the rocks. 

 

Honestly the resort is very nice, not 5 star, more like 3 star. The food is ok, the place is HUGE, nice people working there. I did find out that the guys at the swim up bars wearing white button downs with bow ties are Trainees and do not get paid at all. So I made sure to tip them well as they were the most polite and always made my drinks perfectly. The Jerk Shack on the back of the hotel (open from 12-3pm) was soooo good, and we ate there after the wedding (we had a big gap, wedding at 1230, dinner at 6) and we ate there for lunch every day. Breakfast in the main buffet was great, dinner at the Japanese was horrible, and we loved the Dolce Vita and Grille dinners. 

 

Make sure you make your dinner reservations when you check in, they fill up fast. We waited and ended up with reservations at 9pm, 2 nights in a row. DON'T splurge on the Golden Club rooms unless you really just want the 30 minutes of internet access and a couple other amenities like a little bottle of rum in your room, and robes/slippers. The rooms are all exactly the same so to pay more money for those few amenities were not worth it to us. 

 

I hate real flowers so I had no flowers whatsoever at the gazebo or reception so I got an extra layer of cake for free instead. So I can't comment on Jans or Tai Flora. I also brought my own photogs. Ok that's all I can think of, lol... If you have any questions feel free to ask anything! Here is the teaser we got from my photog- I'll update with more pics when she updates me!

 

312265_10150303773059885_103323219884_7629984_664630637_n (1).jpg



 

Share this post


Link to post
Share on other sites

Well today the resort manager finally called my travel agent back! Sandra told her of all the problems we are having with the wedding planners! It will be interesting to see what the manager does about them. I will keep you all updated!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


  • Best Destination Wedding Sponsors



    Facebook Pinterest Google+ Twitter
  • Posts

    • Planning to get married? Let’s discover some great wedding venues in Bangalore. The increasing demand for the wedding venues in Bangalore makes it very difficult for both the bride’s and groom’s family to get hold of a marriage hall that is suitable for the marriage. As they say, marriages have to be organized in a grand fashion. The atmosphere and the ambiance of a wedding make it memorable for a lifetime. Though there are a plenty of wedding venues in Bangalore, there is only a handful of them that are really good, Offering the best possible experience.  Some of the most popular wedding venues in Bangalore are: THE TAMARIND TREE: Tamarind Tree has the old world charm. This is one of the best wedding venues in Bangalore that boast about its eco-friendly surrounding. Built in the middle of a few acres of garden filled with lush greenery and trees, which also includes the tamarind tree after which it was named, a pond, a stage for the band, classic looking pavilions for the guests to sit, and a lot of spaces around the area. The premise has two large kitchens with a very special fully stocked bar and a lot of space where the guests can dine comfortably. The place can accommodate up to 1000 guests. Customer Reviews : Address: 88, Kanakapura road, Anjanapura post, Avalahalli, Royal Park residency layout 2, 9th phase. JP Nagar, Bangalore 560062 THE COURTYARD HOUSE: The courtyard house is located off Sarjapur Road, the premise is a unique and unconventional property suited for various events, namely weddings. The outdoor space of courtyard house draws in people looking to get away from the traffic and noise in the city, well within the city limits. The green grass and tall trees make for great photographic backdrops making it popular for wedding events. Customer Reviews : Address: Janatha Colony, Gunjur Palya, Bengaluru 560087 RITZ-CARLTON:   The Ritz-Carlton has over 277 spacious rooms and suites and is one of the most luxurious hotels in Bangalore. Seven luxurious restaurants, the Ritz-Carlton spa, and tastefully appointed meeting spaces make it ideal to host marriage occasions. Customer Reviews : Address: 99, Residency Road, Shanthala Nagar, Ashok Nagar, Bengaluru 560025 BALAN FARM CONVENTION CENTER: Balan farm is a green, wooded island of peace and serenity nestled quietly in the busy rapidly developing JP Nagar. Neighboring the Brigade Millenium Apartments and L&T South city it spreads across two acres of an old orchard retaining the ancient fruit-bearing trees and landscaped gardens. Balan Farm convention center JP Nagar has over 10,000 sq ft of the tiled canopy without any walls blocking and it makes for a really good view. Customer Reviews : Address: 99/4, Nataraja Layout, JP Nagar 7th Phase, Bengaluru 560078 HYATT MG ROAD: Hyatt a 5 Star hotels in Bangalore is located on MG Road. The guest rooms are colorful with a great view of the city, this makes it an ideal place for private ceremonies with 2300 sq ft of meeting and event space. The Hyatt MG road, Bangalore also has restaurants like the Pink Poppadom, Liquid Lounge, and Bar. Customer Reviews : Address: 1/1, Swami Vivekananda Road, Someshwarpura, Ulsoor, Bengaluru 560008 BUNGALOW 7 Bungalow7 offers a unique setting for a wedding, pre-wedding and post-wedding functions. The place hosts a variety of public and private events all within a stunning heritage setting of central Bangalore. Customer Reviews : Address: 7, Hall Road, Richards Town, Bengaluru 560005 GAYATRI VIHAR MANTAPA: Gayatri Vihar is one of the most luxurious wedding halls situated on Palace ground. It boasts of a massive one lakh sq ft area which can easily accommodate up to 5000 guests. The ambiance of the place makes it ideal for community gatherings and private parties. Customer Reviews : Address: Jayamahal Palace Ground, Bengaluru 560080
    • My best friend is getting married with his long-term girlfriend next month. As a best friend, I want to give them the best present they would ever receive on their special day. I am planning to buy them plane tickets and book them for a one week trip abroad. However, I am torn between Ukraine ski trip and a tour to Lima, Peru. My best friend loves skiing and his future wife is a chef, so I presume she would want to experience a Peruvian taste. Now, I am confused. Which is which? I would appreciate it if you guys will leave a comment to help me out with this. Suggesting a way better idea which will accommodate the two activities for the soon-to-be wedded couple is a big help too. Thanks!    
    • Hello all!! I'm getting married next week. Every arrangement has been done by my sister for my special day. When I joined in an MNC I was troubled with severe headaches and as per my colleague's instruction, I took an appointment in a nearby eye clinic. And after an eye examination in Toronto, the eye specialist diagnosed hypermetropia in me. And the doctor prescribed eyeglasses for me. The doctor suggested me to wear eyeglasses during the working time. But I used to wear it sometimes not every day. Then I was troubled with severe eye strain and headache and mom was scolding me to wear eyeglasses every day. I thought of saying goodbye to eyeglasses forever. I'm planning for a Lasik eye surgery soon before my marriage. I don't know whether I'm eligible for Lasik eye surgery. I'm tensed about its recovery time and its complications. Can someone help me by sharing your views?  
    • In the 2017 bridal fashion week, many styles of wedding dresses were gradually popular. From serious bling to regal capes and fun and flirty short numbers, ByCouturier've got all the hottest wedding dress trends you need to know. Allover Sparkle
      Over-the-top sequins, tonal beading and metallic embellishments turned the Bridal Fashion Week runways into a glittery affair. Perfect for evening nuptials under the stars, this trend is daring but sophisticated. Pro tip: If you're rocking a gown with lots of sparkle, keep your accessories minimal and let your glitzy frock do all the talking.  Bold Ball Gowns
      If you're looking to make a dramatic entrance, a classic ball gown is for you—and we saw plenty of them. Take a cue from long, lace sleeves, or get glam with an embellished strapless bodice. No matter the details, this voluminous style is sure to turn heads.  Captivating Capes
      Not into veils? A full-length bridal cape or shorter capelet is the perfect alternative: It still adds movement to your gown, but feels fashion forward. Plus, this trend is an easy way to pull off a mid-wedding outfit change. Wear a cape or capelet for a more formal look during your ceremony, then whisk it away to hit the dance floor at your reception. Short, Sassy Dresses
      Whether you show off your legs (and a killer pair of heels) in an embellished mini or opt for a more conservative midi-length number, a wedding dress with a flirty hemline is a chic way to mix it up. Not willing to give up your dream ball gown? Change into a shorter frock to spice up your reception or after-party.  Plunging Necklines
      The deep V-neckline is a must-try for two reasons: It flatters your upper body (even if you're busty!) and elongates your frame. A plunging V with scalloped lace is ultra-feminine, while a sleek V plays up the inherently sexy vibe of a curve-skimming silhouette. Just make sure you have fashion tape handy the day of to avoid any wardrobe malfunctions. 
      Skinny Straps
      We love this trend for two reasons: A gown with barely there straps has all of the sex appeal of a strapless neckline, plus added support. We call that a bridal fashion win. 
    • Hello all, 
      I am here to get some suggestions on the best places to go on a honeymoon. I am getting married by the end of next month. 
      I was thinking of Bali or Maldives. But just wanted to know other beautiful and romantic places. The wedding banquet hall is a gift from our parents. The hall they have booked for us is one of the best banquet halls in Vaughan I’ve ever seen... Other arrangements like the videographer, photographer, wedding dress, reception dress are all finalized. The next week we have the pre-wedding shoot. Also, I'll start sending the invitations the same week. So, it is going to be hectic and I don't have time to rest or look for some nice places. So, if anyone here could suggest some places would be a great help. 
      Let me know your suggestions. 
      Thanks in advance! 
  • Topics

×