Need Opinions- Private Tour Not Private Anymore
Posted 21 September 2009 - 05:53 PM
Sorry so long- I'm more of a lurker than a poster, but I have a in issue I need your help with.
I've been planning a private excursion for my group- we're coming in for the day by cruise ship. I've been in touch with the tour guide for over a year now, and just as I'm confirming everything, he tells me he booked two randoms to come with us on our "private tour" because he forgot our tour was private. Needless to say I was pretty pi**ed off and sent him an email how disappointed I was.
I just got an email back from him telling me that he's really sorry, and he's given the two randoms other options, or to let them cancel altogether, since it was his mistake.
Now I feel bad. But I wanted the tour to be just our group, since our families are still getting to know each other. I don't need Jean from North Dakota crashing.
What do you think, am I being a total b**** ? What would you do?
I hope I posted this in the right spot!!
Posted 21 September 2009 - 06:52 PM
Posted 21 September 2009 - 07:26 PM
Posted 21 September 2009 - 07:31 PM
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