We booked our stay at the ASP with a TA on October 20, 2008.
On October 27, 2008, we received the first email from Claudia Martinez, Wedding Sales Coordinator with our contract and credit card authorization form to sign and fax back.
(I'm pasting the contract rather than uploading so I could cut out our personal info)
Dear MR. SWANSON AND MS. ANDERSEN:
Thank you for selecting the Aventura Spa Palace for your wedding ceremony. This agreement is entered by and between Palace Resorts and MR. SWANSON AND MS. ANDERSEN as of August 26, 2009.
The following documents are required for Civil Ceremonies in Cancun:
â€¢Home address and occupations (bride & groom)
â€¢Birth certificates (certified copy of each one) with Apostille, Legalisation or Authentication document attached.
â€¢Original blood test (To determine Blood type, H.I.V and S.T.D). Tests must be taken at the resort and results are ready within 24 hrs. (Fee of approx. $50.00 per person applies). If test is positive, the wedding will not be performed.
â€¢Certified copy of former spouse's death certificate (If applicable)*
â€¢If divorced, a certified copy of divorce decree is required with the Apostille, Legalisation or Authentication document attached. If divorced more than once, please bring each divorce decree with the Apostille, Legalisation or Authentication document attached. If divorced less than one year, a mandatory pregnancy must be taken. If test is positive, wedding cannot be performed.
â€¢Legal documentation of adoption or name change (If applicable)*
â€¢Tourist ID (Provided by customs upon your arrival at Cancun International Airport). Please be sure to complete all information correctly on tourist ID, otherwise you may need to obtain a new Tourist ID at the Airport.
â€¢Name, age, nationality, home address, occupation, passport and tourist ID of 4 witnesses.
â€¢Witnesses must arrive two (2) working days prior to ceremony. If witnesses are not available, Palace Resorts will provide them at no additional cost.
â€¢Bride and Groom must arrive in Cancun at least three (3) working days (Monday â€“ Saturday) prior to the wedding ceremony to meet with the wedding coordinator and submit all documents. Bride & Groom must be at the resort by check-in time (3:00 PM) or earlier in order to consider day of arrival as the first day.
â€¢Please submit a final guests list to your wedding coordinator at least 30 days prior to your wedding date.
â€¢The bride and groom must NOT be legally married in order to qualify for any of our civil wedding packages. If they are already married civilly, symbolic services are available. Please ask about our symbolic ceremony packages.
â€¢Important - If the Bride or Groom's nationality is Mexican, additional documents are required. Please advise your wedding coordinator so that they may provide you with more detailed information
Names on Tourist ID, divorce decree, birth certificates and Passport MUST be the same.
* An Apostille Document MUST be attached to all birth certificates, divorce decrees, death certificates, Adoption and name change documents.
For information on how to obtain the Apostille document, please contact the Secretary of State Office or visit http://www.travel.st....tomer_312.html
* If the Bride or Groomâ€™s nationality is Canadian, an Authentication Document must be attached to all birth certificates, divorce decrees, death certificates, Adoption and name change documents. For information on how to legalize all documents, please contact the Embassy of Mexico in Canada or visit Embassy of Mexico in Canada
* If the Bride or Groomâ€™s nationality is UK, a Legalisation Document must be attached to all birth certificates, divorce decrees, death certificates, Adoption and name change documents. For information on how to obtain the legalisation document, please contact the Foreign & Commonwealth Office Legalisation
Please note that birth certificates, divorce decrees, Apostille documents, Authentication documents, Legalisation documents, death certificates, adoption and name change documents MUST be translated into Spanish. All Translations MUST be done by our certified translators at the hotel only. (Prices vary depending on number of pages)
Ceremony will not be performed unless all documents are in order. (NO EXCEPTIONS).
Please note that birth certificates, divorce decrees, Apostille documents, Authentication documents, Legalisation documents, death certificates, adoption and name change documents become the property of the State of Quintana Roo, Mexico.
A Marriage certificate is provided by the State of Quintana Roo, Mexico for civil ceremonies, this is a legal document issued in Spanish. All wedding couples must contact their local court house for filing requirements. Every state/country is different when it comes to filling of foreign marriage documents. Some states/countries require the certificates to be translated from Spanish to English others may require additional paper work to be filled. This is the couplesâ€™ responsibility and Palace Resorts is not liable for any additional charges that may be associated according to the state/country requesting supplementary paperwork. All legal documents issued in Mexico are in Spanish.
Wedding passes are 2009 $84.00 USD per person, per day and must be purchased for guests not staying at the hotel. Wedding passes are guaranteed for purchase only on ceremony date. The Resort will only allow the purchase of wedding passes up to a maximum of 20% of the total number of guests. Example: If you have 20 guests, only 20% of that total can purchase wedding passes, in this case, only 4 guests are able to purchase wedding passes.
Coupleâ€™s will receive an email Introductory Letter from their onsite wedding planner approximately 30 days prior to their wedding ceremony date.
Couples residing at another wedding property other than the resort in which their ceremony is taking place are responsible for attending their scheduled appointments with the onsite planner and any transportation fees that might be associated.
Photography packages are ready within 72 business hours after the ceremony. For couples leaving the day after the wedding there will be a mailing fee of approximately $35.00USD-$45.00USD. Selected photography packages may require additional time.
Aventura Spa Palace is an adult-inclusive resort. Children are not allowed on the premises.
Outside vendor services (photography, florists, d©cor companies, audio visual companies, entertainers, etc.) are not permitted on premises. Palace Resorts will provide our couples with a variety of in-house services to choose from.
Please answer the following questions:
1. Have either one of you been divorced?________ If yes, please specify: Bride_______ or Groom______ please answer the following question: How many years?_________ Please note that if the Bride has been divorced less than a year, she MUST take a mandatory pregnancy test at the resort. **If pregnancy test is positive, the wedding will not be performed.
2. Have either one of you been widowed? ________ If yes, please specify: Bride _______ or Groom______ please bring original or certified copy of the death certificate of the party deceased.
3. Place of birth Bride ___________ Place of birth Groom ___________ If birth certificates are not issued in English, please notify your wedding coordinator. Additional paperwork may apply.
4. Is the Bride a U.S. citizen _____ Canadian citizen _____ Mexican citizen _____Other* ________
Is the Groom a U.S. citizen _____ Canadian citizen _____ Mexican citizen _____ Other* _________
If you marked â€œotherâ€ for the Bride or Groom's citizenship, additional documents may be required please answer the following questions:
Country where bride/groom birth certificate was issued: ___________________________________
Language of bride/ groom birth certificate: ________________________________________________
Country where bride/groom current citizenship is held: ________________________________________
Country where passport was issued: __________________________________________________ ____
Country where Bride/Groom divorce decree, widowed certificate, name change document or adoption papers where issued: __________________________________________________ __________________
â€¢If Wedding is cancelled within 45 days or less of the wedding date a $300.00 penalty will apply.
â€¢If Wedding is cancelled within 48hrs of the wedding date a 50% deposit of all services ordered such as photography, music, minister, etc, will be assessed in addition to the $300.00 cancellation penalty.
â€¢If Wedding is cancelled due to incomplete documentation or incorrect spelling of names in all documents, the $300.00 cancellation penalty will apply
â€¢Blood test and translation services are 100% non-refundable.
â€¢Services not rendered due to bad weather are non-refundable.
â€¢Ceremony and optional services MUST be cancelled in writing in order to be processed; a written confirmation has to be provided in return from the wedding coordinator.