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#1 Tiffiney01

Tiffiney01
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    Posted 16 July 2009 - 12:56 PM

    For Brides that were married here How long did it take for Nikki or Chandlyn to get back to you? I understand that they contact you one month before your wedding date but I have not heard from neither one of them yet. I've emailed questions 3 weeks ago no reply, I even called and could never catch them. I have less than four weeks to go should I start panicing or keep the faith?
    Mr & Mrs Newby

    #2 kris

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      Posted 16 July 2009 - 03:32 PM

      yikes, I wish I knew the answer..hopefully someone knowledgable reads this.

      #3 jawedding

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        Posted 16 July 2009 - 04:21 PM

        Tiffiney - That must be so stressful! I wouldn't worry though.. maybe just email them again, and make the title something like "getting married in August/09, please respond" - Good luck!! And congrats! You must be getting so excited!!

        Kris - I'm getting married in Jan 2010.. (like you, still a while away) I know they are SO busy, and so people like us are probably (and rightly so) the LAST priority in terms of answering questions.. I emailed to book my reception location, and heard back within 2 weeks, but with misc. questions, sometimes it takes over a month.. I don't really care though, because most of the answers to the questions I have can be found on this forum.. and also because many past brides have said that EVERYTHING can be chosen/confirmed once you get there.. with up 3 weddings a day 6 days a week, SUPER slow internet connections, and July/Aug brides to respond to, they are probably just totally backlogged.
        33 People Booked!!

        #4 JABride22

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          Posted 17 July 2009 - 01:13 AM

          I definitely understand your frustration because I'm also getting married in less than a month and have sent Chandlyn 3 emails within the last 6 weeks and have yet to hear back. I've also tried calling as well. I understand they are extremely busy but all I need is just a few questions answered so I can finalize some things. A simple response saying my email was receied and they'll get back to me shortly will suffice.

          #5 Marie

          Marie
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            Posted 17 July 2009 - 08:22 AM

            Im not getting married until May 2010--and I heard back within a day.....I was shocked. I put my booking ref in subject line, and the wedding date- I started the email by saying, "I know this is wayy down the road, but you shouldn't have anymore questions from me" I asked to book the seagrape (gave my times) as well as our times for the dinner. She responded to say it was all confirmed, and to send any further questions her way.

            Maybe I got lucky and she was having a slow day.

            I'd definitely email again, with your ref and date in the subject, and maybe the start the email with,.."In case you missed this...see email below" or something......maybe it depends on the stuff you needed answered, if its stuff she can take care of a day or so before the wedding, hopefully you're safe...but if its to book and confirm suff--Id want the email answered!

            Good luck--let us know what happens!

            #6 desser

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              Posted 17 July 2009 - 01:29 PM

              hi

              i e-mailed chandyln to confirm my evening meal and reception and she responded within a week, i then asked her for some prices and again i got a response within a week...maybe just lucky, but i did read on here from other brides that she usually responds within a week i would e-mail again and like the rest have said put your date, time booking ref etc i only e-mailed her for the first time a few weeks ago.

              good luck x

              #7 kris

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              • 506 posts

                Posted 17 July 2009 - 01:35 PM

                Quote:
                Originally Posted by jawedding
                Tiffiney - That must be so stressful! I wouldn't worry though.. maybe just email them again, and make the title something like "getting married in August/09, please respond" - Good luck!! And congrats! You must be getting so excited!!

                Kris - I'm getting married in Jan 2010.. (like you, still a while away) I know they are SO busy, and so people like us are probably (and rightly so) the LAST priority in terms of answering questions.. I emailed to book my reception location, and heard back within 2 weeks, but with misc. questions, sometimes it takes over a month.. I don't really care though, because most of the answers to the questions I have can be found on this forum.. and also because many past brides have said that EVERYTHING can be chosen/confirmed once you get there.. with up 3 weddings a day 6 days a week, SUPER slow internet connections, and July/Aug brides to respond to, they are probably just totally backlogged.

                Haha thanks I wasn't worried for me, I haven't tried to contact Chandlyn at all and wont until it's time. I know I am last priority, I was just worried for Tiffiney :)

                #8 Tiffiney01

                Tiffiney01
                • Jr. Member
                • 266 posts

                  Posted 17 July 2009 - 04:50 PM

                  Thanks ladies.... I've emailed again still no response. I've been calling all week as well either her extention is busy or it rings out. I just dont understand
                  Mr & Mrs Newby

                  #9 JUSTUSTWO

                  JUSTUSTWO

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                    Posted 17 July 2009 - 06:40 PM

                    Quote:
                    Originally Posted by Tiffiney01
                    Thanks ladies.... I've emailed again still no response. I've been calling all week as well either her extention is busy or it rings out. I just dont understand
                    Awww Tiffiney...I know you're frustrated but don't worry. When you get there & meet with her you'll see that she has everything in order. As busy as she is you'll probably never catch her in her office.
                    Have you already confirmed your ceremony/schedule with her?

                    #10 Soon2beWed09

                    Soon2beWed09
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                    • 319 posts

                      Posted 17 July 2009 - 09:57 PM

                      So let me get his str8 they are suppose to call? I leave in 4 days and they haven't rcvd a call or email...I mean i got answer to a email questions thas it...




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