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Oasis Viva Beach temporarily closed!!

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#1 LadyN

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    Posted 03 June 2009 - 10:28 PM

    Hi everyone. I just wanted to post this thread as a heads up. I am heading down to Cancun this June 21st for my wedding on June 26th. All of my wedding guests, and I, had booked our hotel stay for Oasis Viva Beach. This hotel is also adjacent to Grand Oasis Viva Beach. I needed to call the hotel directly to ask them a question. I had my Mom call for me since her spanish is perfect, and mine isn't. She was told that the Oasis Viva Beach is temporarily closed. She asked why and the man told her that it was due to the drastic decline in tourists. Since the Oasis hotels are a chain of 7 in Cancun, they decided that it was in their financial benefit to temporarily close it and transfer their guest to one of their other hotels. I am SOOOO glad we called ahead a time so that I can arrange to block rooms off in another Oasis hotel and have all of my guests stay together. We received NO phone call from the hotel or Expedia (who we booked with) regarding this change.
    I just thought I'd give you all a heads up incase you have booked your hotel stay and weren't aware of this change. I'm not sure how long they will keep the hotel closed. The man informed my Mom that as soon as tourism picks up, they will reopen it. He doubts that it will be reopened by the time we head down there. Now I've got to call all of my guests and give them the GREAT news . I'm leaving in 18 days. The wedding stress is starting to REALLY kick into full gear. Wish me luck.

    Also...my FI found a website that tells you which hotels are temporarily closed in Cancun right now...please check it out Funjet Vacations

    #2 Jacilynda

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    • 2,777 posts

      Posted 03 June 2009 - 10:56 PM

      thanks for letting other girls know this.

      I just wanted to touch on something you mentioned. If you book your travel on Orbitz, Expedia, travelocity, etc it is their responsibility to call you when changes/cancellations are made. So Delta or Marriott whatever aren't required to call you or email you, the online booking resource you used is, and it is VERY common for them not to notify you. they mostly notify you through email so make sure they aren't in your junk. But as a warning if you ever book through them for anything make sure you check in on your stuff all the time, especially as your travel gets closer!

      #3 Ayita

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      • 861 posts

        Posted 04 June 2009 - 09:27 AM

        Unfortunately there are a lot of hotels that got "consolidated" lately, for the same reason. I hope that not too many will find out at the last minute - when arriving in Cancun !

        #4 dinogomez.com

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        • 5,705 posts

          Posted 04 June 2009 - 11:14 AM

          Great info! Thanks for sharing!!

          #5 ~*Lisa*~

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          • 2,287 posts

            Posted 04 June 2009 - 11:30 AM

            Wow, that's crazy! At least you'll be able to go to another hotel. Thanks for sharing that info as I'm sure it will be helpful for some ladies!

            #6 Jen_S

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              Posted 04 June 2009 - 11:36 AM

              Thanks for the info. I am glad you were able to make other arrangements.
              Our Honeymoon In Ireland!!

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