Warning! Casa del Mar...
Posted 05 May 2009 - 04:44 PM
This hotel advertises as a "boutique", luxury hotel, but they operate no differently than any other mainstream hotel (i.e. Marriott, Hilton, etc.). If you're looking for that extra special touch or more personal service that you'd expect from a boutique hotel, prepare to be disappointed. If you're looking to plan your wedding/reception here, don't expect anything remotely close to preferential treatment...even after all the $$$ you'll be spending with them. And, you're guests should expect the hotel to try and get even more $$$ from your wedding by charging higher room rates than they would for any other guest just booking for a vacation.
I'm attending a wedding at Casa del Mar and the bride/groom have reserved a block of rooms for their guests. Today, one of the wedding guests called to make a reservation, but forgot to mention the room block. Even so, he received a better room (Ocean Front vs. Ocean View) for a nightly rate almost 50% LESS than what other wedding guests are paying.
This hotel has not provided any service above and beyond due to the fact that the bride & groom are having their wedding here. In fact, the service they've received has been worse than if they were just regular hotel guests.
I hope this helps some of you who were considering Casa del Mar and gives you a more accurate picture of what to expect.
Posted 05 May 2009 - 04:50 PM
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Posted 20 November 2009 - 04:35 PM
Thanks for sharing.
Posted 20 November 2009 - 06:45 PM
There are benefits to a group contract-especially with small boutique properties where the rooms can easily sell out and the guests having to book elsewhere-it's happened to many a bride who decided to not use a group block! The downside is the rates are also locked in at the time of the contract.
It's been a strange year with unheard of price drops to amazing properties- if you can afford to go it's a chance to experience properties at half their normal rates. The prices are starting to go back up to where they were though so if your thinking of taking a trip book quickly !
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