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Sheraton vent


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#1 TammyB

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    Posted 21 March 2007 - 01:16 PM

    So back in November the Sheraton opened a new spa. Well I just emailed Irma with the Sheraton and asked her a couple of questions, she informed me that due to the new Spa opening they changed their rules and no longer allow outsided Hair and makeup people, that it must be done at their salon. I had already booked it through Maye to have someone come to my room. UGH..

    #2 LisaG

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      Posted 21 March 2007 - 01:30 PM

      How will they know if someone outside comes to your room? Do you have to have arm bands to enter the hotel?

      #3 TammyB

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        Posted 21 March 2007 - 01:36 PM

        I'm not sure if they changed their policy but there was a gate guard and you had to tell him who you were. I mean I guess I can have the person lie about it, but if they are known in Cabo you would think they would find out.

        #4 LCBride2007

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          Posted 21 March 2007 - 01:43 PM

          They should have to honor that since you've already booked it - Maye should work with Irma on that if you ask me!

          #5 LisaG

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            Posted 21 March 2007 - 01:43 PM

            That's true. That sucks - you're not going to know if they have a gate guard until you get there. I would hate to have someone sneaking around for you. Have you explained to them that you were not aware of the "new" policy and that you hired an outside source months and months ago?

            #6 gkashmira

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              Posted 21 March 2007 - 01:49 PM

              I agree - that you can explain that wile you certainly understand their new policy that since when you agreed to have your wedding there this was not the case. You have already hired your hair and make-up person and they should ensure that this person will be allowed on the premisis.

              The other thing is that since you are actually paying a location fee (right?) to have your wedding there it's extra ridiculous because in all honesty you don't even need to be staying there, right? I am sure if you talk/email them about this they will understand.
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              #7 TammyB

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                Posted 21 March 2007 - 01:55 PM

                Well in all honesty I was debating on having the Sherton do my hair and makeup. They won't be able to know if they can get me an early check in until the day before our wedding. That would mean check in would be 3 and I'm meeting Juan and Cain at 5 for pic's. That's only two hours. So it might be easier if the Sheraton does the Hair and Makeup. Or I can talk to Maye and see if she can talk to the Sheraton for me. This is all getting to be a huge PITA.

                #8 anaderoux

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                  Posted 21 March 2007 - 02:37 PM

                  When I was in Cancun for my site visit last month they guy who's doing my hair came to my room and they immediately asked if he was staying at the hotel, we said no and they make him sign something when he came in and the when he went out.. I think it's not fair they force u to use their spa.. it's not like the resort is all inclusive.. you can let the guy in as a visit...

                  #9 LCBride2007

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                    Posted 21 March 2007 - 02:43 PM

                    you could just say it's a friend doing your hair i guess. go out for drinks the night before - you'll become fast friends!

                    #10 TammyB

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                      Posted 21 March 2007 - 02:44 PM

                      Umm I don't want her drinking the night before I get married, what if she has a bad hang over and does my hair in a mohalk (? spelling) because shes still drunk? lol




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