Yikes!! I am going to end up KILLING our wedding tour company!
Posted 19 June 2008 - 07:17 PM
So get this - we got a group rate for our wedding at Riu Palace in October using the *birthday special* that the tour company, Sunquest, was offering when we arranged our rate. My TA gave me the contract once we had 10 people booked, and no where in the contract did it say WHEN the birthday prices expired. My TA told me that guests should ideally book before Aug 31st in order to get the group rate.........SUNQUEST DECIDED TO REMOVE THE DISCOUNT ON MY GROUP RATE LAST WEEK!!!!! Now i have a whole group of people that haven't booked yet, that WONT book because the prices went UP $400!!!!! I am livid, and my TA is trying her best to get Sunquest to give us our rate back...I can't believe they are going to ruin my wedding! They said prices and taxes are subject to change, but its really not fair that they didn't give us any conditions, like 'book by June 20th to get the group rate' at which most people would have done that....anyone else experienced this or can help me get out of this?!?!
Posted 19 June 2008 - 08:51 PM
Posted 19 June 2008 - 09:32 PM
Posted 19 June 2008 - 09:40 PM
Posted 22 June 2008 - 03:07 PM
Posted 23 June 2008 - 05:51 PM
My TA got Sunquest to honour the initial group rate that we have but ONLY until this Thursday!! So we have a group of people that should REALLY make up their mind within the next few days lol. After that, the rate jumps up an extra $400. They are also warning us that Sunquest only has 16 rooms left in their 'block' at the Riu Palace. If our guests book after Thursday, or the 16 rooms left sell out, then they have to pay the higher rate.
Posted 23 June 2008 - 07:30 PM
Can anyone tell me how to put a pic on my messages too??
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users