| Originally Posted by bigboponthebeach |
Very interesting.......we were told that we could not have 20% off of the reception, only other "private events." I'm really frustrated with the inconsistencies. I had a minor photog fiasco too and it is all starting to leave a poor taste in my mouth. And this is just month one of planning and Q&A. :-(
If you don't mind me asking, who is your DW.com TA
? We are considering cancelling because I'm more frustrated with the communication or lack thereof, than a bride to be should be in month one. :-(
Actually I should clarify, I am getting 20% off private receptions...wouldn't that be the same thing?
At one point I almost canceled too....was getting frustrated with the unwillingness of the resort to budge on things and how much I was going over budget but that said, I had to step back and look at it from a distance. And I have not gotten married there yet but all the other girsl come back and say how wonderful it is and that it was all worth it and that they wished that they would have stop sweating the other stuff. So that is what I am working on.
And I do understand your frustrations with DW.com. In fact, my WC isnt always so responsive. I often have to send her 2 or 3 follow up emails before she gets back to me. I even went to her boss and complained. It really did little to fix the situation. Seems like she has a lot of brides and is always traveling/vacationing for work. (It's Camille with DW) She also was very hesitant to help my guests over the phone...that's a no-no for me as many of my family members simply refuse to use a computer and would never send their cc info in.
However, again I try to put it into perspective. My wedding is 4 months away, so as long as things are done far enough out and she gets back to me I will try not to freak out.
My only fear is that there will be some last minute problem and no one will be around to help. I guess that's what they have the 24 hour hotline for.