| Originally Posted by Katie_2010 |
aw Ash, thanks so much for posting all that.
I'd definitely be interested to hear about the food please!!
We are in the process of a major complaint to the TA and hotel about the mis-selling of the package and photographer issue, amongst several other things. The result could be anything...but if they don't sort out the issues, we will at least be moving hotel and company, if not country as well....Cuba's sounding quite tempting at the moment!
I've had a major stressful weekend with it all and this planning has officially become horrible, stressful and draining and I don't want to do it anymore. something needs to change (
interesting as well about Carrie- you're comment about there not really being a sea view - we're paying quite a bit more money for a room which apparently is a sea view room!! this will be something else to go on the complaint email!!
Im really sorry to hear you r having problems with the hotel. We had a similar problem as yourselves. with photographer and decorated venue among many issues.
Our TA (Who are brilliant),have been fighting our corner for us but they were not getting anywhere fast, not their fault.
We had decided that after 8 weeks of no answers to make the big decession to change venue.
We changed venue and within 15hrs had the date confirmed, photographer booked and wedding package organised, i feel so relieved and excited.
This was the best decesion we made.
I do hope you manage to get things sorted and your wedding is still on course for the Azul Sensatori as i am sure it is a beautiful resort and your wedding will be perfect.
By the way we have been to cuba, it has beautiful beaches and clear blue seas just perfect, however it is very third world.
Would be intrested to hear your views on how your getting on