We just came back today from Mexico and our wedding! I just wanted to do a quick post and will do a full review and add some pics later.
The resort is beautiful and it is definitely getting better. However, we did have some snafu's but nothing too terribly horrible. I will say that I don't know what the purpose of the Miami office is because there is no communication between the two, messages not getting relayed properly or timely or at all. Gilberto from Lomas on-site is wonderful and does work very hard. And Jorga the head waiter for the resort is fabulous as well! The important thing is our wedding was great and all of our guests had a blast (we had about 36 guests).
I was reserved and confirmed for the Plaza Deck and when I arrived it was under a construction overhaul. Needless to say, we did not have our reception there but at Zocolo terrace. And I don't know what the Miami coordinators were saying about you having to have a large party to have a private event there, because IMO if you had more than 50 guests it would be way too crowded.
And I've briefly looked over some posts' from recently and I'm way behind, so sorry. But there was, as of last week, absolutely no construction going on for a "new plaza deck area". And I was told nothing of the sort while there. They are still "finishing" the hotel, but only minor details that I saw. In fact, when we arrived, they were "re-doing" the Garden Gazebo grounds where we had our ceremony, but did half of it before our ceremony, and then finished the rest after. I don't think they wanted to give me a heart attack by not having either of our locations available!!
I will say that all of the food was great, the drinks strong, amazing pools, and the staff works so hard! The front desk and the management, I could do without and will probably be complaining about on my own. I think with any large event and so many guests, things are bound to happen. But you'all have nothing to worry about, everyone's day will be wonderful
And one other major thing I know some of you beach ceremony/reception brides are worried about is the wind. I honestly thought it was very very windy (and I'm from the windiest state). And I don't want to upset anyone, I just thought you would like to know. We had an event on the beach Friday night before the wedding (from 7-10 pm) and it was impossible to keep the tiki torches lit. We asked several workers throughout our stay about the wind, and they said it is windy all year long. We were there for 8 days, and there was one evening that was tolerable and luckily I saw three beach weddings that day, so I was happy for those brides.
I will try to post my full review hopefully by this weekend. I won't have our pro pics back for 4-6 weeks, but we had Erick from Claudia Photo and we loved him. He did some really cool things. Like I said before, you'all will be very happy with everything. I definitely learned from this experience that it's Mexico and you just have to be up for any surprises and roll with it and everything will work itself out.