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They forgot the wedding cake topper
Okay, so no big deal - just a once in a lifetime moment. The upsetting part is the wedding coordinator, Dionne, did not seem at all concerned about the mistake. The only reason we got an apology was because we happened to run into her the night before we left. Our wedding was on Saturday we left Wednesday morning. We were told we could escalate our concern to Riu corporate, the wedding coordinator doesn’t have a supervisor on site. Riu corporate said they did their best and apologized. Brides, go to Jamaica, get married, but do yourself a favor and do not go to a Riu resort, especially not Riu Negril. I am certain there are other resorts that would have been in touch immediately and tried to make up for their mistake. Not Riu.