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How long does it take to hear back from your wedding coordinator?


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#21 sac22999

sac22999
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  • 15 posts

    Posted 29 April 2008 - 11:20 PM

    The average response time from our planner is about 2 weeks. There are a few times almost 4 weeks. It's painful to wait that long, but we knew that prior to booking them. However I don't recommand any bride try that. It's definitely stressful.

    #22 superez

    superez
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    • 106 posts

      Posted 30 April 2008 - 12:11 AM

      Usually within 24 hours, which I was pleasantly surprised by...I am very familiar with Mexican time b/c I am Mexican myself!

      #23 Kryztan

      Kryztan
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        Posted 30 April 2008 - 12:17 AM

        Mine takes for freakin ever!

        #24 EricaG

        EricaG
        • Sr. Member
        • 1,915 posts

          Posted 30 April 2008 - 12:29 AM

          I am getting married in the Dominican Republic and the first WC we were taling to before booking at the resort was awesome. The one time she apologized for taking so long to respond, and it had only been 3 hrs. Once we booked, we had to switch WC as there are 3 resorts in 1 and the section we are staying in has a different WC. This one has only gotten back to me once to let me know that we got the wedding date we wanted. It has been over a month now and she still hasn't answered any of my ?'s. This is soooo frustrating, especially knowing the other WC for the resort is so quick to get back to me, even when we hadn't even booked yet.
          http://i141.photobuc....DSC_0038-1.jpghttp://i141.photobuc....DSC_0463-1.jpg
          My wedding review of the Grand Palladium Palace, Punta Cana, Dominican Republic
          http://bestdestinati...om/forum/t35125

          Our Professional Wedding and TTD Pictures by Photo Souvenirhttp:...

          #25 Kryztan

          Kryztan
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            Posted 30 April 2008 - 12:32 AM

            Yea...Mine is supposedly the wedding coordinator for all 6 chains of the hotel that they have in Cancun!!!! Can we say needs more help! Oh well I heard the weddings there are gorgeous and most things are planned once you arrive......I hope its that easy

            #26 kt2434

            kt2434
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            • 23 posts

              Posted 30 April 2008 - 12:02 PM

              24-36 hours for mine in Cabo. 5 days seems like a long time for an email response.

              #27 JessiTaylor

              JessiTaylor
              • Jr. Member
              • 296 posts

                Posted 17 March 2012 - 10:18 AM

                 

                Im glad to find this thread! i needed confirmation whats a reasonable response time =)

                 

                the bridezilla in me wants a response instantly...the reasonable part of me knows thats not realistic at all!

                 

                my co-ordinator at xcaret is fantastic...same day reply always. bit trickier contacting vendors though (xcaret doesnt handle cake, flowers, transport etc etc). ive decided my new reasonable length of time is 7-10days. after that i mgiht be tempted to send another email or make a phone call

                 

                its hard when youre desperate to get things arranged, and organised! then i remember that whilst my wedding is the centre of my universe, for vendors its just one in a very very long line, and for every email i send there are probably 50 from other people. it gets it into perspective






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