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Destination Wedding Resort Reviews
Gran Bahia Principe Coba All Inclusive

Ratings Distribution

57%
14%
14%
14%
0%
0%

Detailed Ratings

Accommodation Value
Communication
General Location
Wedding Sites
Wedding Value
(Rated 4.3 stars with 7 reviews)
Rated #17 of 83 Riveria Maya Corridor on BDW
About:
Gran Bahia Principe Coba All Inclusive > > Playa Aventuras Akumal/Carretera > Akumal > > CP 77760>Location. This all inclusive property is located in Akumal, close to Akumal Beach and Half Moon Bay. Features. At this all inclusive property meals and beverages at on site restaurants and bars, taxes, and gratuities are included in room rates. Recreational activities and entertainment may also be included. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.Gran Bahia Principe Coba All Inclusive has an outdoor pool, a steam room, a sauna, a fitness facility, and a children's pool. This 3.5 star Akumal property features a hair salon, spa services, and beauty services. Business amenities include wireless Internet access (surcharge), meeting rooms for small groups, and business services. Gran Bahia Principe Coba All Inclusive has a restaurant, a bar/lounge, and a poolside bar. Event facilities at this 3.5 star property consist of conference rooms and banquet facilities. Guestrooms. Amenities featured in guestrooms include air conditioning, minibars, and complimentary bottled water. Business friendly amenities include desks. Bathrooms feature shower/tub combinations, hair dryers, and handheld showers. Guestrooms are accessible via exterior corridors. Sofa beds are provided. Notifications:Additional fees and deposits may be charged by the property at time of service, check in, or check out. >The preferred airport for Gran Bahia Principe Coba All Inclusive is Cancun, Quintana Roo (CUN Cancun Intl.) 88.6 km / 55.1 mi. Distances are calculated in a straight line from the property’s location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0. 1 mile and kilometre.

Member Reviews

hilarymorgan

By hilarymorgan, · 0 Comments

We stayed here from April 15-22 2017. Our wedding day was April 20, 2017. I'll start out by saying that the resort, itself, is beautiful. If it wasn't for the poor service on our actual wedding day, I would consider coming back to visit the resort and explore it a little more. The trolley's take you everywhere you need to be - Akumal is right on the ocean so I would probably stay there, but from Coba it was only a 10 min trolley ride away. The food was good, the entertainment at night was a lot of fun and for the most part, our guests loved it there and all said they had a great time.   That being said, I wanted to warn and inform future couples about our experience if they plan to have their wedding day there.  First of all, it rained the entire day all the way up till dinner time - which meant we were having to face the fact that we would not be getting our beach wedding. No one is to blame for that of course, it just meant we had to adjust to the back up plan. A back up plan that was never discussed or talked about at our meeting. I suppose we just all assumed it would be a sunny day and we wouldn't have to worry about it. That was our first mistake - when you go to your meeting, make sure you have a list of everything you need to ask and write out how you'd like the day to go in detail and run it by your coordinator. Have them show you where the ceremony location is (we had to ask to see it, she was rushed since she had another wedding going on so I didn't think she was going to show us), and ask them to show you what plan B's locations look like.  Before our meeting, Tropic One Studio took us aside to do their sales pitch, not knowing we already had a photographer that came to Coba with us and stayed with her family. Once they found out we didn't need their services, they said we needed to pay a $500US fee. Obviously, we were not happy about this. We argued - our photographer came and paid to be on the resort with her family for an entire week. We were the reason they were there. How is it even possibly fair that we are charged a fee? We later complained in an email to the resort and they said we were not forced to sign or pay anything. Are they serious? I just don't understand what grounds they stand on with that. We would not have been allowed to have our photographer there if we hadn't. My husband said he'd pay $400 US but that's it and they accepted no questions asked. Makes me wonder if he had said $300, they would have taken that - seems a bit sketchy to me.  After the meeting with our coordinator - I ended up having more questions but it is actually impossible to get a hold of the coordinator. I tried the front desk, but they sent me to go back to my room to call her from there for some reason. No answer. No answer at the front desk to see if they would transfer me. Lost cause. No one was willing to help us out.  The morning of - everything was going okay minus the rain. The Coba salon did a fantastic job on my hair. I had Martha, and she was very quick and talented! I was happy with the salon services overall. The coordinator picked us up at the salon with my flowers (which were beautiful), and took us back to the room - I appreciated that she met us there so we didn't have to walk in the rain. One thing though - I asked her many times in our emails prior to the trip if I could have a flower for my hair, (which she said would not be an issue) and again when she picked us up and she said she didn't have one for me. I always pictured having a tropical flower for my wedding day hair, but that was another thing I had to accept that I wasn't going to get. Note to future brides - bring your own!! So we're a few hours before the ceremony, and the coordinator had just dropped us off at the room and she wanted to have me decide if we were to keep plan A or go to plan B. Since there was still time for it to clear and 47% chance of rain by the time our ceremony came - I decided to stick with plan A. Big mistake. As soon as I signed that piece of paper, they gave away my plan B. Shouldn't they be more prepared for rainy day weddings and have more option for plan B's? It's a massive resort, I don't understand why that had to happen. It was still pouring by the time we were supposed to be there, so of course, they had to scramble to put us somewhere - they decided Tulum's buffet dining room in front of a foggy window would be best choice. One of my guests spoke up and (thank goodness) suggested we at least be put in front of the fountain. She also had to tell them to move the tables out of the way, and stop people from coming in. I remember walking back down the isle and seeing the people were still walking through the area during and sitting at tables. The ceremony music I had picked was played correctly for the most part except for when we went to do the signing, the people operating the music must not have been paying attention because they didn't start playing the music until the last person signed so it sounded funny playing for about 2 seconds before they turned it off again. Also, they spelled my last name wrong on the certificate. Maybe that's something worth mentioning at the meeting and double checking that they spelt your names right. We had the romantic trio join us as we walked back down the isle. It was awesome and we were happy we made the decision to have them. It was a bit awkward because we were crammed in the dining room, when normally this would all take place outside and no one knew what they were supposed to be doing. We ended up having a romantic trio parade across the resort to their lobby bar so we could have drinks and listen to the rest of their performance. It was confusing at first but then it turned out to be really fun. I'm assuming we got moved so that they could open the buffet fully again. It was a bit of a cluster but my guests enjoyed it once we were settled.  We had our dinner at Oasis. A few mishaps but nothing over the top, overall it was nice and I liked how they set up the tables. My coordinator didn't put out my frames that had my guests names on it that showed where everyone was to sit though so I was annoyed about this again but left it alone.  The rain had stopped when we arrived at Oasis and I had in my mind that we would be able to still go to the plan A location for the reception. Not so much - We were going to the lower level of the Coba lobby, which was the worst of it all. It was SO hot, and uncomfortable. They did a nice job on decorating the table, but the room was so big and plain that it just looked funny with our small group. I was really upset with having to be in the basement for our reception. I couldn't help but think of all the money we had spent to be there, all to be put in a room like that. I wish I had known what our options were and given the opportunity to be clear on things with my coordinator, I would have never agreed to that location.  Everyone had fun dancing, and thank goodness we had a good group that wouldn't let us feel down about anything. We were there for 2 hours, and by the end everyone was relieved to get outside for fresh air and breath again. The coordinator's assistant came up and asked me how things were, and I blantly said I didn't like the locations they had chose. She looked disappointed so I just said, it's fine. I was so tired by that time I didn't have it in me to figure things out.  I had taken my wristband off for the day so it wouldn't be photographed (they said we could). We only had our DJ till 10, the group was leaving to go the Hacienda to keep the drinks and dancing going but you can't get in there without your wristband. It took them 45 minutes to get me another one at the front desk. 45 minutes! Here my group is waiting to leave and the bride is stuck at the front desk. It was just another kick while we were down from ultimately, a cluster of a day. My advice - have your coordinator get you one ahead of time and give it to you at the end of the night! They should have told us it takes forever to get a new bracelet and helped us out. You really are on your own for the day as far as figuring things out. If you don't ask, they don't offer. That's not all! The next morning I was looking forward to our so called "Romantic breakfast in bed" that the package claimed we should get. Surely, they could at least get this right for us. We asked for it to be there for 8am. Why we even wasted our breath on booking it, phases me. 8 am, nothing. 8:30, nothing. 9, 9:30 comes around... nothing. I could not believe that they continued to disappoint. I felt very much forgotten about. The lack of communication between departments, staff members, and guests is insane. Finally we called concierge to see where it was. It was never on its way. The so-called romantic candlelit dinner they promise you in your package that night as well, is nothing different then what you get when you go to a la carte as a regular guest. Well, maybe it's different but most likely it wasn't communicated that we were bride and groom. We ended up going to the wedding department the next day to discuss how things went and pick up our decorations. We were directed to the manager, and we let her know how unhappy we were. She was not concerned with what we had to say fought right back. She said that they had our ceremony set up outside in the rain and they lost a piece of equipment because of it and they weren't going to charge us for it - as if they were doing us a favour. I'm confused as to how that would be our responsibility and why that even needed to be mentioned. Also, I mentioned that the decoration we paid for wasn't at the ceremony, but she claimed it was. I looked through our pictures and saw that it definitely wasn't. I suppose it was still at plan A's location and didn't get moved. I started crying from just ultimately being disappointed and realizing that they truly don't care about how our day went. She gave me a tissue and softened up a bit and offered to give us a thing at the spa but my husband doesn't enjoy that stuff and it wasn't going to make things better. She then gave us a survey to fill out, basically just so we would get out of her hair. I don't know what we wanted from that meeting, but we left incredibly frustrated and overall saddened that our dream wedding was not even close to what we always imagined.  One thing I would like to be clear on - I am fully aware that our wedding day is not focused on the where or the how. It's about the fact that we committed ourselves to one another  and had the opportunity to do it in front of our friends and family. I get to be with my favourite person for the rest of my life and call him my husband. We are fortunate enough to be able to afford to be in Mexico surrounded by beautiful landscapes and warm weather. I know all these things, and we did our very best to smile through it all and make the very best of it.  That being said, as a 5 star resort, I had in my mind that we would be taken better care of. I thought we would receive better service and not be forgotten about when we spent a good amount to be there, and bring a group of people who spent their money to be there as well.  I will not be booking with a Bahia Principe again, or recommend this resort to any future bride and grooms.
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deecol

By deecol, · 0 Comments

Pros: Location, Food, Service.
Cons: Rocky beach in some parts, not all.
My husband and I were married at this resort 4 weeks ago today.  I'm quite a planner and not being able to have full control of everything is scary to me, but everything was perfect and I couldn't of asked for a better day.  The communication is good, they do multiple weddings a day and have it all under control.   The food was incredible,  The service was great.  The resort surpassed my expectations and our guests are talking about going back!  I've posted a more detailed review in my thread (link in my signature).  Bottom line is that we are so happy with our decision to get married here, our guests didn't pay as much as the other quotes I've seen and we had an incredible wedding, that our friends and family are still talking about, genuinely calling it "the perfect wedding".
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Cdunn514

By Cdunn514, · 1 Comment

Pros: Location, Reception, Huge resort
Cons: Communication, timing, beds
Let me first say that our wedding was amazing and I would not have changed anything for the world, if you relax the day of and just know that everything will turn out you will be fine.   Planning:   Well like most people say it is really hard to get them to respond to your emails. When I first booked the wedding 10 months in advance she was responding to my emails almost immediately and I didn't understand what everyone meant by it was hard to get a response. Then the closer we got to the wedding the longer it took to hear back from her which was very frustrating because you think that it would have been the other way around!   Resort:   It was OK. My husband was not very happy with it. The service was kind of slow, the beds were like sleeping on rocks and the food was just OK. The rooms where nice enough, our wedding party was all in two buildings which was really nice. Since we had guests coming in everyday Sunday through Thursday, it was really easy for everyone to meet up with their rooms right next to each other. We had a towel animal I think only 2 of the nights, we had champagne when we arrived and chocolate dipped strawberries one night. All of our guests had random things like this also, some never received anything my In-laws got a new bottle of champagne every night, so I am not sure how they determine who gets what I think it is just the luck of the draw. I must say this resort is huge just like everyone says. I am glad it was big, with a group of people I didn't want to be on top of our guests and I wanted them to enjoy their vacations also. I think if we would have selected a smaller resort that is what would have happened.  The beach really is like a 5 min walk, and there are trolleys everywhere. Just be careful which ones you get on, the hubby and I ended up getting on one that took us across the street to the golf course! Oh well it was a nice little ride.   We also got a welcome letter and shirts our first day. The welcome letter would have been nice, but it had the wrong names and it was dated for April of the following year (our wedding was in January).   The bar service was really slow. We did give out Bubba Kegs to our guests which I highly recommend because the cups are small and the service is slow so it was nice not to have to go up to the bar as often. We went to the disco one night in the hacienda, that was a lot of fun. You have to not mind old men standing around staring at the dance floor watching everyone dance, but as long as you don't care about that it is a lot of fun.   I never watched any of the shows so I can not tell you how they were, the entertainment throughout the resort was good. It seemed like every night they had something going on which was nice the lobby bar had some entertainment which was fun.   The beach was nice, my husband did not like the big black things in the water to break the waves. There is a swing bar which is fun.   We had to make a pit stop in between pictures:
    Wedding:   Like I said before the wedding was amazing!  We got ready in my parents room, I had his aunt do my hair and my aunt did my make up. It was kind of crazy in there with so many people but it worked.   My flowers turned out great, here is the picture I emailed the WC of what I wanted   and this is what she I ended with:   this is along with my bridesmaids bouquets, I thought they did a great job, it was just like the picture I had sent.   Ceremony:   We had ours at the hammock location and it was so pretty, it is a long walk "down the aisle" so I highly recommend going barefoot:     My only complaint about the ceremony was they messed up my music. I don't know if it was my fault or not because they claimed there was only one song on the CD i gave them, but after the ceremony was over I heard some of my other music was playing. My dad and I got half way down the isle and I realized it was the same song the bridesmaids walked down too. In the end it was not a big deal and we didn't have any music during our signing and it was the same song again when we exited. I had checked the Cd before had and it worked just fine so I don't know what the problem was, oh well. We were legally married here before we went so we just had the symbolic ceremony. The only people that knew were my parents, no one had any idea that it was not the "legal" ceremony. Here is a picture of our ceremony:   Resort Photographer:   OK, the pictures we got from them were good. However I felt like he was in the way, in the picture above you can see him behind the best man. I even noticed him a couple times and it was distracting. We brought a photographer from home and she was amazing! I kind of wish I would have just opted to not have the resort photographer take any pictures, but if you have them they do take good pictures they are just expensive.   Dinner:   We ate at portofino which ending up being very good. They used the centerpiece from the table at the ceremony as the centerpiece for our head table. we had the restaurant to ourselves for the first hour then other people started coming in but I really didn't realize it until we were getting ready to leave. Here is our head table:     The wait in between dinner and the pool part was kind of long, we were done eating and still had a half an hour before the other part was supposed to start, then they were not ready so we were all standing around the front of the restaurant just waiting for the OK. I was kind of annoyed but trying to not let it get to me.   The pool area was awesome:     We had DJ Bijian, he was so good! I highly recommend him, he was also cheaper then the resort photographer and spoke english really well. So after it took a while for us to even be able to get to the pool, then it took another about 20 min to get plates and napkins so we could cut the cake. We just went with the standard cake, I think we had the raspberry flavor, only two people ate pieces but they both said it was very good.     On the table we had the cake, we also brought a digital picture frame for a slide show, I thought it was a nice touch and everyone seemed to enjoy it     The bartenders were awesome the night of the reception. My husband asked if they could turn the jets on for the Jacuzzis and they did which was really neat. There is a dance floor but I think that we only did our first dance, dad/daughter, mother/son dance there, and then everyone ended up in the water dancing     Be careful if the bartender asks you if you want to do a "Sexy Tequila" shot here is what it might end up looking like:     Another thing that I was disappointed about was the after the wedding I had read several reviews that they do something special to your room... nothing was done in our room. Nothing at all, even on other nights we normally got something. Oh well it is not a big deal just a little disappointing.  
All in all it was an amazing wedding. The resort was OK. I wouldn't have changed anything. I am sure I am forgetting something so, if you have any questions or want to see more pictures please feel free to PM me, I would be happy to answer anything!
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Details
Resort: Grand Bahia Principe Coba
Wedding Package: Symbolic
Ceremony: Akumal Hammocks 1pm
Dinner: Portofino, 5:30 PM
Reception: Arrecife Pool, 7:30-11 PM
Number of guests: 30


Planning
I am from Halifax, and booked through trip central, and would warn other Halifax brides not to book through their Bedford office, my TA was nothing short of awful!

Maria was my WC, she is wonderful, although there was three weeks before I received responses to some emails she always responded and was quick to book things and had everything ready for me. While I was at the resort I realized why she was delayed with the emails, she works SO hard!! There are weddings almost everyday and for mine she was there from 9am until at least 8pm!


Arrival
The airport was quite busy when we landed which was a little chaotic, I had made luggage tags for all of our guests bags and this helped greatly as there were two buses from the plane to the airport, so by the time our group made it through the immigration line we had gathered everyone's luggage, customs were fine, three people hit the red button and their bags were opened, but it was quite quick actually. Once you leave the airport you are not permitted to reenter, so make sure your whole group goes together!


Check In
We arrived at the resort 5 hours later then expected, and the service was still excellent at 8 pm! We checked in at the golden lobby, and the drinks were flowing and the service was great. We were met there by Felix, who was very welcoming and informative. The entire group was in villa's 24 and 25 (a and b) which was perfect, very close to the jacuzzi pool where the poolside reception was!

Welcome Brunch
We had originally booked table for a welcome dinner the first night there, but due to delays we arrived too late, however we talked to one of the ladies at the buffet that night and they fixed everything up for the next morning! We had three tables at the main buffet roped off, they were in a corner and quite private! They had even set up a table for me to lay all the OOT bags on before we handed them out. The breakfast was one of my favorite parts, we decorated the cups in the OOT bags with scrap booking stickers and everyone in our group really started getting to know each other, from there we went to the pool and spent the whole day as one big group, it was awesome!  

Room
Our room was wonderful, we were one the second floor and our room was clean and smelled great! my parents room on the first floor did smell a little musty, but it was hardly noticeable. We had fresh fruit, rode petals and a bottle of champagne in our room when we arrived.  

Meeting with Maria
Our meeting time was scheduled for a time when we had prebooked an excursion, which was fine, we ended up meeting as soon as we arrived back to the hotel. The only problem was I was less prepared than I had planned to be and had nothing with me (cake topper, fabric, ribbon etc.). Maria had said to drop it off at the front desk by the morning. I had forgotten to mention I wanted my dress steamed during this meeting, and if you dont tell your WC then you basically cannot get this service. I had also forgotten to mention that I had fabric to hang over the hammocks. I put it in my bag of supplies but it did to get hung ( I was a little disappointed, but it still looked beautiful!). Please make sure you are prepared for this meeting, it is the only time you will be able to get a hold of the WC before the wedding, they are VERY busy!

The Wedding Day!!

My wedding was Amazing, exactly how I dreamed it would be! Maria really has things organized, and I had planned everythign beforehand, so it went very smoothly!   Flowers I actually seen these flowers in another brides pictures and completely fell in love with them, modified the brides bouquet and they were perfect! I love the bright orange against my bright blue bridesmaid dresses!  
Morning
The great thing about the resort being so big, it is easy to avoid seeing the groom before the ceremony! I had breakfast at one of the smaller buffets and he ate at the main one. My hair appointment was at 9:00. My hair turned out great, not exactly how I wanted it, but I actually loved it anyway!  My new sister in law was an esthetician and did my nails and makeup for the wedding! We ordered room service for lunch, but I was too nervous to eat! I just kept drinking alot of water! By 12:15 my bridesmaids and I were ready and took pictures for about 30 minutes before the tram arrived to take us to the ceremony.

Ceremony
We arrived at the beach and Maria and Diego were there to meet us, explained how things were going to go, when to walk, where to go etc.. The the music started and it was time to go!

Music - My husband brought my Iphone down with him and gave it to Maria when he arrived with a list of what to play when ( they were on their own playlist).

Bridesmaid walking down the aisle - I'm yours by the guitar tribute players (The Jason Mraz song with no lyrics)
Me and Dad walked down the aisle - Somewhere over the rainbow - Jason Castro
Sand ceremony - wonderful world - Israel Kamakawiwo'ole
recessional - Lucky - Jason Mraz/ Colbie Caillat  
    The ceremony was beautiful! The minister did the same reading as by sister in law  ( Make sure to tell Maria if you have a reading which one you are using). It didn't bother me though, everything was so beautiful!!  Most of my guests cried! hehe.. we said our own vows and had a sand ceremony.. I brought blue sand frm home and used sand from the beach (able to sneak it back to canada too!)
We had fans on each of the chairs for the guests, but it is so windy there nobody used them!

In between the ceremony and dinner
Honestly I was dreading the 1 O'clock ceremony, worried that everyone would be bored with a long wait time in between, but it worked out perfectly for us.

After the ceremony we had a champagne toast and started taking pictures. We took an hour and did pictures with each of our guests, and families. We also had our guests have their pictures taken with their own families, or of the couple, everyone really likes having a professional picture of them all dressed up!
this lasted about 45 minutes, at which point the tram came and took all the guests back to the lobby for a few drinks. The wedding party continued on to take pictures around the resort, eventually making our way to the coba lobby to join the rest of the guests.

It was about 2:30 when the guest arrived back to the coba lobby, and they all went back to their rooms to freshen up (It was REALLY HOT and almost all the guest showered and changed!) and then made their way back to the lobby for  3:30, during this time the wedding party was taking pictures. at 3:30 we pretty much had the lobby to ourselves and sat around having a few cocktails and mingling for a little while, at four my husband and I went to the hacienda and the lookout tower for more pictures of just us two, but the other guests chose to stay together at the lobby drinking and chatting (from what I heard it was quite fun, my sister and cousin are quite the story tellers, and entertained everyone fully)! An hour later the tram picked us up to take us to dinner!


Dinner  
We ate at the Portofino, and it was delicious!! We started with the appetizer buffet which was the best part, many people filled up on this and could barely eat the rest of the meal (me included). We had mushroom soup (really good as well) and then a choice of chicken gorgonzola or salmon which were both amazing! for desert we had an ice cream, and by the time we cut the cake literally nobody had a piece as they were all too full. (We had the three milk cake, and the next day we ate it, it was the best cake I have ever had!! )

During dinner guests would ring a bell and tell a story about either my husband or I to get us to kiss, however the layout does not lend well for speeches, they stood up on the statue thing in the middle of the floor, but for most it was hard to hear, we waited to say our speech at the reception with the microphone.

Poolside Party
Amazing! if it is in your budget, do it! even with only 30 guests we all had a ball! We payed for the cheapest bar option and were served basically everything (no red or white wine.. only sparkling).  I was worried about getting the party atmosphere going so I brought down sparklers, glow sticks and a ton of funky sunglasses for a photoshoot (big hit - we played I wear my sunglasses at night and every one was snapping pictures left right and center!) we were a little worried this would be tacky.. but it really got the party going, after that everyone was in the pool dancing!

We hired DJ Bijan, and it was not a hassle at all!! we emailed him to see if he was available, he was, sent him a deposit and a song list. He was willing to say/announce anything and he speaks perfect English! He was also $90 cheaper than the resort DJ (even with the guest pass!) He took requests from guests and was really wonderful!

At 11, everyone still wanted to party so we headed up to the hacienda, there was a band playing and so we danced some more and ended the night at the disco! After that My husband and I went back to the room, but all of the other guests went to the snack bar and ended up staying there until 4 in the morning!!


A few Downsides

We did not get our fabric or wedding certificate back, I went to the front desk twice and they could not get a hold of Maria, and said it was locked in her office and only she had the key.. even the morning I was leaving the still said there was nothing they could do! I emailed Maria and asked her to mail it and I still haven't received it, It isn't our real certificate but I still would really like to have it.

Four of our guests became quite Ill while we were there, possibly because of the food or water? I took two tums and a pepto every morning and it seems to work for me! Also drink alot of water!!

My best advice, do not let the little things ruin the big picture! Its your wedding day after all! Dig your toes in the sand during your ceremony, look at your husband to be and then out to the water! Its truly beautiful and goes way too quickly!
     
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TATrisha

By TATrisha, · 0 Comments

Pros: Beautiful Grounds, Nice sized room
Cons: Distance from beach
Gran Bahia Principe Resort Review     Arrival We had a private transfer booked with Olympus tours to take us from the airport to the hotel.  It took one hour and fourteen minutes from leaving the airport to getting out of the van at the Coba Lobby. The lobby was big and beautiful.  The bell boys offered to take our bags, but we only had carry-on luggage and we wanted to change into our suits right away, so we said we’d handle it.  Check in was painless.  We arrived at 4pm and didn’t wait in line.  They provided us with a welcome drink and a smile.  They did forget to give us our room keys, but thankfully we figured that out prior to boarding the shuttle to our room.     Room We were in villa 9 on the third floor.  This villa is along the outer rim of the resort and our room balcony overlooked a tree.  It was great for privacy purposes but certainly nothing nice to look at. 
The room was clean and large.  The floor was wet and VERY slippery, but we simply used a towel to dry it off.  You only get two bath towels, so make sure to ask for more right away if you’ll be needing them.  The air conditioning didn’t work, however in January the temperature was perfect so we didn’t need it.  We also discovered that regardless of what setting you put the fan on, it has one setting, high.  And it turns on and off via the light switch next to the bed, not the thermostat switch.  Tricky!  The bathroom was stocked with shampoo, conditioner, soap, sewing kit, shower cap, and shower gel.    Resort Grounds The resort is very clean.  Very rarely did we find anything out of place or dirty.  That was nice.  The villas all look the same so finding your way around the paths can be quite confusing, but you are never far from a landmark.  For instance, our villa was just one path away from the Jacuzzi pool.  From there, you could see the main pool, and from the main pool you can get to the lobby.  So as long as you can follow the landmarks instead of the buildings you’ll be fine.   Pools There are four pools.  Two Jacuzzi pools, an activity pool, and the quiet pool.      The Jacuzzi pools are very nice as they were not crowded at all and had their own bar.        The activity pool was large, had a volley ball net, and the activity staff leading people in dancing lessons and games such as beer pong.      The quiet pool had a swim up bar and was also quite large.  Very nice place to hang out and enjoy the sun.  Lovely hammocks are available at this location as well.     Beach Coba is not on the beach.  It’s about a 10 minute walk to the Akumal beach, or you can take the tram for a 5 minute ride to the Coba beach.  The Coba beach is in-between the Akumal beach and the Tulum beach and is very crowded.      I would recommend walking to the Akumal beach as it was a lot more calm and many more beach chairs were available.     Buffets Two large buffets for dining.  We only ate at the main buffet in the lobby, but I presume that the Cozumel buffet had approximately the same food.  Tons of food options!  Even a cute kids area where the counters were lower and the food was children’s classics such as peanut butter & jelly sandwiches and finger jello.  Food quality was typical buffet quality.  Not amazing, not terrible.  You can definitely find SOMETHING to eat.      Snack Bars The snack bars were hit and miss.  We did NOT like the snack bar located by the activity pool.  It had a limited selection and service wasn’t spectacular.  The snack bar by the quiet pool however had a lot more options and the wait staff was phenomenal.  If they were ever out of a food option, you simply asked and they would make it fresh for you.      Ala Carte Restaurants We dined at Portofino and Le Gourmet.  Portofino was for a wedding dinner, so I’m not sure on a daily basis how it was, but for the wedding it was good.  The appetizer is a buffet with plenty of options for everyone.  For the main course we had spinach and cheese stuff chicken which was very well prepared.  Dessert was some sort of pastry item with ice cream.  Very good. Le Gourmet was okay.  For appetizers we went with the “Le Gourmet” salad and the cream of almond soup.  Both were good.  Our entrees were the Grilled Shrimp and the Filet Mignon “Rossini” Style.  The grilled shrimp was tasty.      The Filet was very chewy and hard to cut, but had good flavor.  Dessert was fantastic… but sadly I forgot what it was!  Sorry! To see the menus of all the restaurants at the Gran Bahia, go to this website: http://www.bahia-gourmet.com/en/losrestaurantes.htm     Wedding As previously mentioned, we attended a wedding.  The ceremony took place at the Akumal Hammock beach location.  It was very beautiful, however the correct music didn’t play due to the CD that the bride provided being MP3 music.  It’d be nice if they’d upgrade the sound system to accommodate such things.  The ceremony was beautiful, the location was gorgeous, the congratulatory drinks and toast was a very nice touch.   The dinner was held at Portofino, as previously mentioned.  Dinner started at 5:30 and the restaurant was private until 6:30 when they started letting guests in.    The dance at the Jacuzzi bar started at 7:30 (5:30-7:30 was too much time, by the way).  The bride hired an outside vendor for DJ services and he played great dance music.  The bartenders were extremely friendly and provided great service.  The guests danced in the pool and everyone had a lovely time.  At 10:30 exactly the music stopped and the wedding party went to the lobby bar until the disco at the hacienda opened around midnight.    All in all, it was a lovely trip and we will most certainly return to the Gran Bahia Principe! 
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sposa

By sposa, · 8 Comments

Pros: Elegant hotel,beautiful grounds,the best service.The wedding coordinators are great
Cons: In the wedding dinner at one of the a la carte restaurants we didnt get the same level of service than the rest of the restaurants or buffets.
Hello ladies of this forum! I can’t believe is my turn to do my wedding review. First of all thanks for all the tips and hints you have poured over these pages. I pretty much planned the whole wedding with bits of info I got from here. That’s why I will try to be very informative in this review(and it will be long but I am sure you don’t mind that!) Planning process We live in England although I am originally from Argentina. The majority of my family lives there(we are a good old fashioned big family with lots of cousins and relatives)and I have a sister in Spain, where I lived for five years and where I met my now husband. When we decided on a DW it was simply because we knew couldn’t afford two big weddings(one in each country) or that our families couldn’t really afford going either to Argentina or coming to England. And we wanted our families to meet and spend some quality time together. Plus we wanted an intimate ceremony and you know sometimes you are almost forced to invite some people. And we looked at thousands of hotels. Ended up choosing the Grand Sirenis and a few months before booking we saw the GBP coming down in price and the reviews in trip advisor getting better and better, so we ended up choosing that. It was the best decision we could have taken. Lots of good and bad things happened in the two years of the planning. The worst one was my dad getting cancer. He battled it like a hero for many months and we went ahead with the booking thinking the trip could be his reward for getting better and a family celebration. Unfortunately, seven weeks before we were due to leave for Mexico he died. His wish was for my mum and sisters to never stop our lives for him. So we did, but you can imagine how much your perspective on life (and wedding small details)changes when somebody you love is going through that. And how much you learn to appreciate every nice thing life throws at you. Travel agent We booked with Thomas Cook in Southampton, England. Originally I went to other places to ask for info but the two ladies of TC gave me great service so we chose them. My advice to you: follow your gut feeling, your TA will deal with your money and more important your guests money. And from the beginning they should be willing to go the extra mile. I remember talking to my lady every Sunday and she resolved so many technical and logistical questions about our group( we also did the hotel only booking of my family with her, in that way we were all one group although we travelled at different dates) For me the work of Thomas cook was more important than what I expected from the WC at the hotel. They were my real wedding planners. Thomas Cook has a wedding department who sent us after the booking a pack with all the legal paperwork we needed and although the WC of Bahia didn’t contact me in the beginning I arranged with them the gazebo location and the Mayan blessing we had.   Trip(27 march-10april 2011) 12 of us travelled from the Uk,3 from Spain and 2 from Argentina.17 people in total with ages ranging from 3 months old to 60 something. Different cultures, different tastes in food, etc. The GBP is the ideal place if your group is varied since is big enough for people to do their own things(eating times, shaded areas, times to go to beach,etc.)but also is so easy to navigate that you will meet really quickly without spending hours of your holiday organizing people. My advice to you: don’t believe in bad reviews. Everything is perfect. The grounds are kept immaculate, the service is higher than any I have experienced in England and there is so much to choose in terms of food and drinks that you will need to stay for months to try everything. We were upgraded for being the wedding couple to the golden section. Lots of nice details came with that. But I won’t spoil the surprises. Wedding Coordinator at Bahia Like I said before we did lots through Thomas Cook and about a month before departure Karla Rabadan emailed with some bits and bobs(info about witnesses she needed, photo packages prices, etc.) I answered and she never answered back. Thanks to the forum I found out she wasn’t there anymore and Maria Hernandez was taking over. I sent an email to Paloma Flores, who I think is the events manager and she put me in touch with Maria. By then we only had less than 2 weeks to go. I sent all the legal bits regarding witnesses to her and also she asked us to choose the restaurants and the menu. We had the option of Mediterraneo, Pescador and Portofino. We went for the last one since the menu was more varied than the other ones and with more choices than fish, just in case our guests weren’t keen on that) And I sent her our room requirements. Ideally we wanted in the coba section(Thomas cook sends either to there or the Tulum but doesn’t tell you when you book!) And this is when I am going to be ever grateful to her:Thomas cook had booked us a group but the hotel had split us all over the hotel, both in Coba and Tulum section. THANKS TO MARIA WE HAD ROOMS IN THE SAME BUILDING OR BUILDINGS NEXT DOOR and she gave me and Fiance building 26,which is golden section,to have a bit more of privacy.All in the Coba section which I thinks is the best hotel of the three. It was perfect. My advice to you( and I know you all worry when she doesn’t answer emails)DO NOT WORRY,SHE IS VERY PROFESIONAL AND HELPFUL.BUT THEY DO GIVE PRIORITY TO THE WEDDINGS HAPPENING RATHER THAN THE WEDDINGS  FORTHCOMING) She left us a letter in our room when we arrived and we met the next morning and in a couple of hours sorted all the small details. I also met somebody from the photographers office, but I WILL TELL MORE IN A MINUTE ABOUT THEM. Wedding ceremony We married on the Tuesday of our second week to give time to my family to arrive and to other guest to do excursions, etc. on the first week. We wanted a legal ceremony and since I am catholic I would have loved a blessing as well but they haven’t got the facilities yet.(DID YOU KNOW THEY ARE BUILDING A CHAPEL IN THE COMPLEX TO ALLOW THIS VERY SOON??) And I have seen somebody called Fannie and Pierre to marry with a Mayan blessing after the legal. We thought it would be something very spiritual to do and it will give an everlasting memory to our guests. Plus we all know legal ceremonies are rather short and impersonal. So we had both, legal and Mayan. Because of the length of the second and the fact they had a second wedding that day we had to compromise to do it 12:30pm.I worried so much about my guest standing under the sun at that time but luckily and without me asking anything Maria and her assistant Berenice fit them all sitting inside the gazebo. All guest and FI were picked by the Maria half hour before the ceremony from the lobby in golf carts and she sent a second one to pick me, my mum, two sisters and the husband and baby of one. I got ready by myself and they come later to share a moment with me and go to the location together. By the way we didn’t tell our guests the location of the wedding or about the Mayan blessing and it was great! My advice to you: keep some element of surprise. Unfortunately nowadays there is so much info about everything online that you get the felling people will live a holiday through photos and reviews from other people before getting there and will spoil the discovery factor you should have on any trip. The legal ceremony was in the gazebo with some music we took on cd:(she asked for 5 but only used 4 songs ) -2 from THE GUITAR FLAMENCO COLLECTION CD to remind us we met in Spain(one was used for the flower girl before me and the other while signing the papers) - a gospel version of the AVE MARIA, from me walking down the aisle(if I can’t get marry in the church I still want the music!) -and GABRIEL’s OBOE from the movie THE MISSION, filmed in Argentina in the 80’s.That was for the end. After that we had a champagne toast and some group photos. With my husband were taken away by Maria while Berenice took our guest to the beach area right next to the gazebo while the mayan shaman and his assistant/interpreter were getting the ceremony ready. Our guest thought they were going to have canapés( or a barbecue since there was some smoke from the incense!!!) And we appeared from the bushes behind walking barefoot and joined them while the lady was chanting in mayan while playing a small drum. From there everything was magical,the pictures will tell you more. Our guest were sitting under two small palapas.We were standing up.it lasts about an hour, and is in mayan but the lady will guide the ceremony in English.Its a true cosmic union in between you and you partner but they will make your guest participate at some point. We were concerned about our guests being bored or not interested but they loved it. Especially since the previous Sunday we had been to Tulum and they had a great tour with a Mayan guide. Right after we took tons of pictures at the beach. After that Maria sent us in a big golf cart to the TULUM LOBBBY. They have a great round semi open bar and we had drinks until 5 pm than were picked up again by Maria to go to our dinner reception.   DINNER RECEPTION We chose Portofino and luckily any guest had been there as part of the a la carte options yet, so it was a new experience for everybody. We didn’t have a private reception because our group was small and we didn’t want to spend more neither. THE PORTOFINO HAS A REALLY NICE ATMOSPHERE,THE STARTER BAR ARE ONE THE BEST OF ALL THE A LA CARTE and our meal was fantastic. We had mushroom soup, either salmon or chicken for main and dessert wedding cake. We chose the cheesecake and it was delicious! The restaurant don’t take bookings until 6pm so your meal will be semiprivate. Some people did speeches as well there. After that we went to the bar in the AKUMAL PREMIER LOBBY that has live music and outdoor seating area plus it was close to our rooms so I took a chance to change my shoes!! We sat down for drinks and although we hadn’t planned doing first dances and all that(we are not that type of couple)our guest chatted the singer and she called us inside to have a dance in front of tons of guests from the hotel! It was fun and they all gave us an applause at the end!. We planned originally to go to the disco but since we started so early that day by 11pm most of the guest  were ready to go home. OUR OUTFITS,HAIR,MAKE UP ETC. My husband suit is from Marks and Spencer and the shirt Hugo Boss. In my case, I am former fashion designer and very crafty. The only thing about having a DW that didn’t like was that you know you won’t be able to DIY any of the deco or carry with you much luggage. So I decided to bring the only piece of DIY I could: my dress. I wanted something light, different, with a certain Latin touch to reflect my background and didn’t want to take a second mortgage to afford it. Plus I wanted something that  would blend with the hotel and the wedding feeling. Not right at the beach, barefoot but not like taken out of a Disney fairy tale.(Although I totally respect everybody’s choices in wedding dresses) It was made of cotton batiste but with an inner corselette to give me shape and with lots of broderie and lace trim.It wasn’t prefect perfectand I finished the night before leaving  but I loved it and felt really comfy in it. My shoes are from Coast, in England. And I loved them although they killed my feet the whole day. I did my own hair, imperfectly but decently. The prices in the spa are silly.85ussd for wedding hair when you get colour and cut for that price over here .I washed it and put a mask for 3 hours the night before and blow-dried it. And the next morning put some hot rollers for a few hours. My advice to you: if one of your guest can do hair you are better off than with the spa, because you will try it several times and know what to expect. If you do it yourself, don’t do like me that got new hot rollers and didn’t try them before hand until that very morning!. We booked both mums as a present so they had their hair done and to be honest it wasn’t anything spectacular. I did my make up as well. I wanted something really simple and natural. I put on a tinted moisturizer from Estee lauder that changes shade to match your own, great if you sunburn a lot. And I had some bronzer as blusher plus plenty of white eye shadow and some violet eyeliner, waterproof mascara and pink lipstick and lip gloss on top. My advice to you regarding your bridal beauty(after all it is your day) -Get some Bobbi brown blot papers(I think that’s the name)my sister gave me a few and they were great because they take the sweat out of you face but not the foundation. -Take a comb or brush down the ceremony with all the beauty products one of your bridesmaid will carry for you. My hair got blown away in some many directions during the ceremony and photos. In fact I regret not having it up in a half ponytail. ITS VERY BREEZY DOWN THE GAZEBO AND THE BEACH -If you marry down the beach, get somebody to carry a small bottle of water and a towel for you. I had to go and wash my feet inside the tequila restaurant because my shoes wouldn’t fit back after being barefoot at the beach. And couldn’t  arrive at my drinks reception barefoot neither! -Whatever foundation you use(you will have such a lovely golden tan that you won’t need much anyway)buy it with SPF. We got really sunburned that day. Specially standing for the Mayan blessing. I had spf moisturizer but my partner forgot to put some on his head and got a really bad sunburn. -Take to your holiday the best suntan lotion you can afford and be careful with the sun(I felt 30 protection wasn’t high enough). I barely exposed myself and yet I got really burned. Brides looking like prawns in the pictures are not very attractive, ja, ja. -Take plenty of good hair masks, serums, etc. The sun, sea and pool can wreak havoc with your hair. I did a mask on mine every other night. -If you choose to have a natural flower in your hair be advised it doesn’t have any pin or clip and although I had a clip my flower blew away after the first ceremony. Thanks I had bought also a nice artificial pink one that I put for the dinner party. Fresh flowers will wilt so fast in that weather. PHOTOGRAPHY We had 10 free pics as part of our wedding pack. When we met with the WC the first day a lady from the ARRECIFE STUDIO joined later to talk about prices, etc. We had been sent the list by Maria in advance and had a budget for photos. The lady was very pushy and not having another option for photos we agreed a certain pack with her (73 pics in total of both ceremonies plus after at the beach. I didn’t want any pictures of me getting ready because as you can imagine I was very emotional and just wanted to have a moment with my family)We walked away rather worried. Thank God all that disappear when we saw the final product: Amazing!!! We asked our guest not to take any photos during the ceremony(ies)since we hate seeing pictures of the bride arriving and everybody is taking pictures of her. We wanted them to enjoy what we planned for so long and to be there with us. Diego our photographer was so grateful for that since he could move around us clicking and clicking without interfering with the ceremony or being bother by amateur guests. HE IS AN AMAZING PHOTOGRAPHER. He will tell how to pose and stand. Also we were worried the light will be to harsh at that time of the day but he took a flash to mellowed it bit. We met him the day after and watch a presentation of 250 photos of which we ended up buying 115.It was so difficult to choose, they were all great, I promise. My advice to you: budget for more pictures, you will want more than what you think. And don’t worry, this guys are real professionals. Perhaps they are still missing the press other DW photographers have that’s why people are still not sure about them. They have a Facebook page for you to look at pictures although it hasn’t been updated since October, shame. One more piece of advice I hope this was helpful and not too long. If you are still reading and the moderators of the forum haven’t kicked me out for the length of this yet, please allow me a humble piece of advice: DON’T WORRY ABOUT DETAILS. They will be sorted for you. And if you get marry at the gazebo(I suppose it’s the same for the other location)just before you get to walk down the “aisle” you will hide behind some plants. When you WC tells you to start walking, just take a second to take a deep breath and look at the beautiful blue sky and that gorgeous gazebo with all the people you love waiting for you. Trust me, that image will stay in your heart forever and it will make every effort of the planning process worthwhile. Thanks for reading and once more thanks for all you advice. Let me know if I can help at all. Lots of hugs Happy planning!! Valeria  
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janette34

By janette34, · 0 Comments

Pros: Food/Service/Value
Cons: None
Loved the Coba, no other vacation to Mexico has compared to the Gran Bahia experience.  Food and drinks were great with lots of choices.  Resort is very large and it will take a day or two to get used to it.  Pools are huge and clean, my favorite was the adults only relaxation pool.  Close to the ruins at Tulum, you can take a collectivo if you go out to the highway for $2 US.  Mini bar was re-stocked daily with drinks and snacks (chips and chocoloate bars).  Evening shows were good and the theatre is very large.
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