CafeDelMar21

I think I have two favorite ones

Holy crap. I FINALLY posted my wedding review! Here it is http://www.bestdestinationwedding.com/products/moon-palace-golf-spa-resort-all-inclusive/reviews/6795

The flags hanging from the ceiling are called "Papel Picado". It's very traditional for Mexican fiestas, and here's a link to a website that sells them http://www.casabonampak.com/papelpicado.html

As far as I know, you CAN buy the two room nights in order to get your free benefits. I know they are stinging about this, but its better than paying. I'm sorry they are being so rude. I'm glad your family is okay though, that's the most important thing. All the best.

Ugh, sorry for the horrible spelling and such. The iPad changes words on me

Hello everyone!!! I'm back!!! Wel, I came back yesterday but I was exhausted and I didn't want to believe I was back to reality already I will write my review soon! So the wedding went AMAZING! All of my guests complemented me for the way it s set up, the area, my DIY crafts, and how perfect it all turned out. The only screw up on the wedding was that my brides maids didn't explain when to use the confetti wands and it didn't work. Oh well! I have never seen my family, and my new family, be so excited, full of tears, and so into dancing lol. I wish I could redo it. It went by wayyyyy too fast. So make sure you enjoy it About MP, my only big issue was how unorganized they are regarding credits, your bookings and using membership benefits. In total, we spent over 8 hours trying to fix my guests 1500 credits that hadn't been validated, making sure they could use their membership benefits, and trying to book a tour. It took forever error. No then they would screw it up. I booked my free manicure with my membership credits, and they took it out of one of my guest room. It was incredibly frustrating and annoying. But thanks to one lady that stayed late on her shift, we were able to fix the credits issues and my guests appreciated it. Also, make sure you read what is and isn't included, and don't give money to anyone outside of the resort without getting a receipt. My now mother-in-law got ripped off at the dolphin swim because she paid a guy for the food and he gave them the wrong bracelet, and when they got to the swim, they had to pay again. As the lady said, "this is Mexico", so watch out for scammers. This wasn't on the resort so don't freak out already. Just watch yourself when you are in Cancun. To those that are freaking out about the construction, stay calm. We stayed on the Sunrise side, closest to the Nizuc side (toronja building to be exact) and it was perfectly fine. Yes, there was some serious construction going on in the Sunrise lobby, and by the one side of the many, many pools in Sunrise, but they didn't really bother me. Why? Because I didn't really go into the Sunrise lobby since you can just go to the Nizuc lobby and do everything you need there (the wedding department is in this lobby), and the buildings that were being torn down and remodeled had no one staying in them. The only disaster we had was that on the day of my wedding, the hot water went out on the one side of the building, and there was none on the other. They gave us keys to other rooms to take showers, but some people just skipped it. A pipe broke and they fixed it rather quickly. Shit happens, so I'm over it. My advised to all the brides? Make sure you have all your items completed 1 week before you go (it sucks finishing things while you are on vacation), make sure your vendors know where to go and at what time, book your appointments for your hair and such early, and just stay calm. People will move mountains for you if you do. While I was fixing my credits, a lady said "wow, you are so calm"...I was freaking out inside but my calm helped her figure out what to do and she told me it MADE her want to help me more because I wasn't rude or mean. A smile and kind words, go farther, than any tip you can give them. As I said, I will post my review soon. I am still tired from the lack of sleep (excitement and too much sun, I'm burnt) and my baby is super active lately. I think it misses the pool (I'm 5 months pregant). If you have any questions, message me Best of luck to anyone getting married soon!!!

Every day I check the weather it changes. But it just seems to be rain the whole week I am down there, thus far. If I know Mexico, most of it will be like 1 hour showers in the afternoon, then clear skies. The only thing I'm worried about is that all my events are outside and there's going to be tons of mosquitos out right after the rain...ugh. Oh well. 6 days until I leave!!!!!! yay

Im going to be doing a blue hawaiian, since blue is our main colour. It's a piña colada with blue curaçao. I think the only restriction the resort might have against it is if you use liquor they dont carry. So Im going to keep it simple and ask the on-site coordinator to do it. If not, then ill tip the bartender to do it hahaha

I would recommend using PSAV instead of JSAV. They are like $100 cheaper for the exact same thing...Don't know why lol

If you are getting the free cocktail hour, then you have to pay for a full hour. Like I am getting a free cocktail hour, and then paying for another hour for 40 people and it's going to be $800. If you are PAYING for the first hour of cocktail, then you get the second for half prize of what you paid for the first hour. I am getting an outside photographer to come in because it is seriously worth it to pay $500 than to use the in-house photographers, in my opinion. And there's no getting around it unless you have them down as guests and they are staying over 3 nights at the hotel.

Well, CONGRATULATIONS to all the October brides like me! Let's hope it's amazing and that all this planning torture was well worth it So girls, I have great news: The Disco is finally open! I got word that as of right now, it is up and running. And seeing the pictures of the outside when it was still closed, I am so pumped to go in there and celebrate!! WOOHOOO Ps. For the ladies talking about Marvin, he asked me for full payment before hand, but it was only $355, so I was okay with paying it

Thanks Speckels. I know things will probably go by smoothly once I get there and talk to the actual onsite coordinator. Well, at least I hope so lol. Rpc51, I had three people try to contact Renee to get her to start helping me for over a month, then less than 2 months before the wedding she contacts me and tells me we have to hurry and plan everything, making it seem like it was MY fault she hadn't contacted me and that nothing was done. She was really nice on the phone and what not, but she often turns around and changes what she says, and then gets the wrong information from people and expects you to keep track of what she has been saying. I would recommend asking for someone else.

So.. I pretty much just "broke up" with my coordinator Renee. She lied and told me I had enough room nights to get the unlimited events, then turns around and tells me I only have enough for the cocktail hour and that I have to pay for the reception. So I just emailed her back to give me the cocktail hour, book my dinner and tat I willnot pay for anything, such and vendor fees, until I get there. Also that 9 months of terrible communication and stress was enough and I didnt want to deal with the planning anymore.... I am so tired of them. I am just going to get Marvin to bring my flowers, book my outside photographer that is a million times better than the ones hey have and wing it when I get to the resort. I am done. Done with the bull@?$! ... Ughhh Sorry, just had to vent with people that understand... They make me wish I would have booked else where. :mad:

So I tried making my own and was having issues because i didn't get a frame with two glasses. Make sure you do that if you want to DIY. My soon-to-be mother-in-law bought me a really nice frame for my bridal shower, so I am just going to be using that Good luck!

Hello All! So I FINALLY got in contact with Renee, my wedding coordinator, and she seemed really anxious to get my wedding stuff done. I wanted to tell her it was her fault that I had no idea how things were going to happen but she seem really on the ball now so I didn't. However, she said that I HAVE to use JSAV instead of PSAV. Not sure if they got a deal with them or if the relationship with PSAV fell through but she made me change (good thing I had nothing booked). Prices are pretty much the same except JSAV is an iPod system rental for 2-3 hours, while PSAV was for 4 hours. Also, if anyone is booking through more than one membership, talk to them about it and they may fuse the membership bookings into one like they did to me. I had like 20 people book on one and 20 on the other so they were only counting my one membership bookings and I just had enough for the cocktail hour. But when they fused the bookings, I had way over 100 room nights! So make sure you talk to someone on the Membership side first, and then talk to your coordinator about it. So question for the recent brides. No one had any problem using Marvin's/Mayan Floral's flowers right? I don't want to put my deposit with him and have the resort deny me using the flowers or something, since everything seems to have changed.

Great. I'm always stuck with the people that take ages to respond... lol I spoke to someone at the office and they said the only way for them to get into the wedding is to book a room. So I told my family either they book a room for a night, or they run the risk that they won't be allowed into the wedding. I just can't believe it's so freaked hard for people to follow instructions Sigh.

I have a very similar issue. I have family in Mexico and they think the prices at Moon Palace are insane and they will be staying at cheap Cancun hotels, even though I told hem not to and that I can only have 20% of my guests from outside of the hotel, but they dont care. So now i am afraid of calling Moon Palace and asking because they will know, and if they tell me no, i cant sneak them in lol. If you find anything, let me know. I will try calling tomorrow and see what they say. Ugh. More stress... Also, does anyone have Renee as their coordinator? She has failed to contact me for almost 3 weeks after 3 people have cc'ed her to email me...

Hey. When I started my booking process in January, Geraldine told me the links they used to do didnt work, so i was forced to have the guests fax a sheet with their information, or fax a sheet that asked for her to call in order to collect the information. It has been a pain but everyone has been able to book. So perhaps you can ask them to have this as an option? Hope this helps.

It took her about a day or two to get back, and just cc'ed my coordinator who actually hasn't emailed me at all. Bug I have her email so I will give her untilnext week and then start bugging her since next week is 3 months until the wedding Try emailing her again or email any of the new people who's emails have been posted. Someone is bound to reply. Just make sure you seem chill when you email them so they dont feel like they got a lot to do when they reply to your email.

Hey thank you so much for the emails. I was able to get in contact with Daniela and she was about to tell me who my new coordinator is and got the ball rolling. Thanks!! Also for Marvin, I found he was really prompt with emails if you submitted a request through his website instead of through a direct email.

Saveee**

We booked through Palace Resorts using a membership, and on average (give or take 200$) we estimated about $1600 per person for 7 days with flights. Due note that it all depends where you are flying from, the time of the year you are booking for, how early you are booking and whether the agency can get you cheaper flights since you are using a TA. I think the prices you have are fine, but realize that some people are going to be penny-pinchers and will go their own way to say a couple of bucks (speaking from experience).