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BeneFit Burned my Face!!!


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Originally Posted by nikkianddean View Post
Well, i keep putting neosporin on it. I have a call with the photographer in anhour to discuss alternative dates. Here is a picture I took before I came in this morning:


Click the image to open in full size.
ok nikki, those aren't normal burns. I mean, they'll go away but the girl that did your eyesbrows needs to get FIRED. Did you go back to Benefit? Please say yes. I'd raise hell and show them what your eyebrows look like. The wax was obviously to the max heat. She ripped off your skin.
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I only went back ont he day it happened. The only thing they wanted to offer me was two complimentary services - I AM SO NOT GOING BACK THERE!!! the funny thing is the wax was not even that hot to me - i have felt hotter. I don;t know what went wrong but i really think it was the girl, not the wax sad.gif I am a monster for a week. I wore my sunglasses at dinner last night like i was a celebrity on the brink of rehab....

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Originally Posted by STACEY View Post
nikki did you go to the Benefit in Macy's at Union Square? Ive also had a bad experince with them. Im so sorry this happend to you.
YES!! this was the macy's at union square! I will never go again. But I think I will write a letter to their corporate HQ. I believe they are in SF too...I should march to their offices right now!
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so i called the corporate office just now and spoke to their "injury/legal" rep. She said that I should purchase myself another tube of neosporin and submit a reciept so that i can be reimbursed for the neosporin so I don't deplete my own supply.

 

Also, she wants to send a make-up artist to me on sunday to do my make-up before the pictures...

 

what do you guys think? I am not in the mood to sue anyone. I think that is egregious and time consuming. I just want to look nice for my e-pics.

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I agree I wouldnt want to sue anyone either. I would deffinatly accept the make up artist. As for them reimburssing you for the neosproin, I couldnt help but to laugh. If I were in your shoes I would take the makeup artist for your pics and chop it up to a lesson learned. I help spread the word to all my bay area freinds.

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Quote:
Originally Posted by nikkianddean View Post
I only went back ont he day it happened. The only thing they wanted to offer me was two complimentary services - I AM SO NOT GOING BACK THERE!!! the funny thing is the wax was not even that hot to me - i have felt hotter. I don;t know what went wrong but i really think it was the girl, not the wax sad.gif I am a monster for a week. I wore my sunglasses at dinner last night like i was a celebrity on the brink of rehab....
LMFAO LMFAO I'm laughing at your last comment. LMFAO

but I'd still go there and get ur money back and complain. She can't keep doing that to people..I'm sure you're not the only one. See, this is why I don't do eyebrow waxes at work.. give me a bikini before you make me do eyebrows.

btw no sueing needed..you did right by escalating it to corporate
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