Posted 13 May 2013 - 05:26 PM
Hello everyone, There are a lot of positive reviews out there for DJ Dorremixx, but I felt I should post my personal experience with them for other brides to be aware of. In order to book them I had to pay a steep outside vendor fee and in hindsight the onsite vendors would have been easier to deal with since they were affiliated with the resort. I started emailing with Dorremixx in July of 2012 (my wedding was in April 2013). Right off the bat they were extremely slow to respond to emails and when I would send follow ups requesting a response he (Ivan) would then respond and every time the reason was because their server was not working. I chaulked it up to the fact that it is Mexico so servers could be slow, but since he had SO many great reviews on this website that it would be worth it to stick with them despite the lack of the adequate communication beforehand. Fast forward to the weeks before the wedding, when my FI and I corresponded with someone named Maritza. She confirmed that she could meet with us at 10am on the Thursday after we arrived in Mexico for an onsite meeting in the lobby of our hotel (our wedding was that following Sunday). When we went to the lobby on that Thursday there was noone there, so we had the concierge assist with calling her. She had no recollection that we had a meeting and asked if we could come back to the lobby at 11 instead to meet with her. Once we met with Maritza, she documented everything in our spreadsheet and said that she would email us to confirm the name of the DJ that would be working at our wedding since our wedding coordinators requested this information. We never got an email. We sent another email to her the day before the wedding requesting that give us the name of the DJ who would work our wedding as well as for a copy of the latest spreadsheet. We did not get a response from her until 2 days after the wedding!! She then said, â€œit's after the wedding now, so is there anything else I can help with?" Ridiculous! We had put together a complete list of songs for dinner and dancing so the work should have been done for the DJ on the night of as far as song selections went. However within the first hour of dancing he played 3 songs that were not on our list. We had only 2 slow songs in our list and the DJ proceeded to play them back to back instead of splitting them up. Luckily our guests were so fired up and excited to be celebrating that our party did not lose momentum, but only 2 guests danced during the second slow song and the rest of us did shots. LOL. Again, ridiculous!! THEN - they completely DID NOT do the bouquet toss or garter toss that we had given them information for in our spreadsheet!!! On the plus side, I felt like our wedding party was in a club - the lighting was great, and the balloons and masks that they handed out were a lot of fun. But it seems like most of the djs down there hand this stuff out. Everyone complimented the music (which we put together), and noone even realized that there was supposed to be a bouquet or garter toss, so thankfully the party was still amazing and we had a blast. Again, this is one person's experience, so maybe this is not the case with everyone. But I personally would not recommend this DJ to any future brides. I hope they are able to get their server working, be a lot more communicative and listen to what is requested by their customers in the future.