Not sure if some of you have your wedding in the next couple of weeks but I'm about 23 days away from my big day. My initial experience with the Miami office was not pleasurable at all. At the beginning the coordinators were changed several times and my emails were not responded to until 3 to 4 days later. Mia Mendoza, the coordinator I have now, came a long way. Maybe she was in training and was new to the job. I can only advise everyone to CHECK your proposal. I had several mistakes, from the cake filling, to wrong times, to incorrect amount due (over charged). She quickly corrected the errors, but so many things slip through the cracks and you don't notice until it's too late. Mia became great, she responses to my emails in a timely manner, and answers my questions to the best of her knowledge.
I wish more brides this year would post pictures and full reviews on how the process was when they sat down with the wedding planner. If they used any wedding collections, please share them.
Good luck ladies with all the planning!