Well our wedding was May 11th at FAC and overall we were very pleased with our experience. There were a few hiccups though that put a damper on our night.
First of all the resort is amazing! All of our friends and family loved the resort and are planning a trip back there already! Everyone on the staff was excellent! We had our favorite bartenders and wait staff that we would go to every night but really everyone was great. Felix, Juan Jose, Pedro, Renee and Rudolfo were are favorites
The food was either excellent or so so. When we ate at the mexican or italian restaurant we had great food everytime. However, the buffet was hit or miss. We had good meals there and some just alright meals there as well.
All the entertainment each night was great! We participated each night and had a blast.
Wedding stuff now!
The ceremony was perfect. We had it in the garden area which is the grassy area overlooking the ocean. It was perfect because we didn't have to walk through sand The officiant was great, we had whoever the resort set up for us and we just let her do her own thing and it turned out beautiful.
Reception, here is where things started to go wrong. I started planning our wedding 2 years ago and the private function was for 5 hours back then. I was told to pay for the private function when we arrived on site. Since then however it has been changed to a 3 hour deal with no change in price. Noone made us aware of this change. While there we met with Lis and we discussed start times and everything else but not end times or duration so this wasn't caught until 9pm when it was announced the last song would be played. My husband and I went over to Lis asking why... we had paid for 5 hours so we would go to 11pm? She stated it was only three hours included in the private function and anything over is $19 per person per hour. So on my wedding day during my reception my husband and i had to take a half hour out of our party time to get this fixed. I agreed to pay for one more hour just to keep the party going but the next day i printed the one and only private function i was sent showing 5 hours. She credited the extra hour and paid us back for the one hour we didn't get to enjoy but it still put a damper on the mood of the party. PLEASE MAKE SURE you go over this with lis to make sure you have the right duration set for your reception if you choose a private function package.
The other problem we had was that we had paid for a private function yet there were people in the pool area and jacuzzi watching my first dance and the dances with the mother/father. Lis finally went and asked people to please leave but people would keep walking up in their speedos and bikinis and they are in all my pictures from the dances. My husband and his bestman finally took care of the problem themselves and put beach chairs at the entrance to keep people from watching our wedding from the pool and jacuzzi. There are two jacuzzis and a pool on the lower terrace of the pool. Why didn't they block ours off somehow since it's a private function?? Just beware, unless you take this into your own hands the resort will only do so much.
For DJ we used DJ Mannia and were very pleased. They did an excellent job with music selections and were very friendly. I couldn't of asked for anything more from them everyone loved them.
The reception food and cake were excellent. No complaints here at all!
Photography we used David Gastaldi who is through the resort. We had Luca as our photographer and he was excellent! Very professional and we didn't even realize he was there! He caught some great moments and we have great pictures to look back on. Definitely get photos in the garden area in the room areas, those pictures turned out especially beautiful!
Overall we loved the resort and the ceremony. The reception had the hiccup but we were able to move past it. Just make sure you go over everything with Lis. She is a sweetheart and we know she didn't do this intentionally. She became the coordinator there a year ago and didn't know what the previous person had sent us. It was just an unfortunate mistake which she made right in the end. We loved our stay and will be returning with all our friends again sometime in the future