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Dreams 6th room free promo

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#1 Princess402

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    Posted 27 September 2010 - 05:33 PM

    I'm hoping that a travel agent, or a past bride who has done the 6th room free promo at Dreams, can help me.... I'm so confused!


    I have 20 rooms booked at Dreams Riviera Cancun for my wedding. 17 of them are double occupancy and 3 of them are single occupancy. My travel agent all along has been inconsistent in terms of telling me whether single occupancy rooms count towards this promo: at first she told me they would (but that obviously that would mean that your "free" room would be the lowest value room, thus the single occupancy rooms) and now she tells me that they don't count at all. I participated in a Dreams Riviera Cancun webinar a little while ago and asked one of the participating travel agents on there about this and she said that usually the resort will count single occupancy rooms. My TA is telling me though that for all of the groups she has done so far on this promo that only the double occupancy rooms have counted.


    Is there any way to find out for sure about this what the resort will do? I really don't know who to believe! The thing is that if she's right I could add a second photog to my photog's room (switch him from being single to double occupancy) to make it 18 double occupancy rooms and then get a whole room free... I can't afford to pay for a second photog normally but I would be stupid not to book one if this is actually the case!


    Any help you can give me right now would be SO appreciated - thanks!!!

    #2 TammyWright


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    Posted 27 September 2010 - 08:25 PM

    hi angela,


    we have gotten the resort to honor single rooms in the count but alot depends on the contract that you have with the hotel.  this is really something your agent is going to have to work out with you.

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    #3 Princess402

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      Posted 28 September 2010 - 10:13 AM

      Thanks Tammy.


      TA says it is definitely only double occupancy rooms, but that ultimately we won't know until after final payment (this Thursday) which will be too late for me to add on a person to my photog's single occupancy room (to make him a double) if she's right. I called the resort this morning to see if they could help me out, since they will be the one's to determine the rebate, but they said I had to talk to my TA. Seems like there is no way to no for sure (which I think is just crazy), and I have been having such a string of bad luck lately I feel like no matter which way I gamble it's going to be the wrong way :(

      #4 Princess402

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        Posted 28 September 2010 - 12:34 PM

        Another question for anyone who knows: how big of a difference do different travel dates make? We've got 11 or 12 rooms starting on December 3rd, and then another 2 rooms starting on the 4th, and another 3 starting on the 5th....


        My TA says she is sure that all the rooms starting on the 3rd will be counted but she isn't sure about the rest, since technically I think the rooms are all supposed to be the same travel dates!

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