My wedding is 45 days away and I am still not exactly clear on what is included...lol...Tara and Erin are probably the best people again to answer that since they had their weddings already - I know Tara had AMAZING centerpieces, but they also came with an amazing price of $90 each!! I helped plan 2 other destination weddings in the same area (both at Palace Resorts - 1 at Moon Palace and 1 at Spa Palace) and I can tell you that they seemed to offer a lot more for a lot less as far as the wedding package was concerned....After I booked the Iberostar, I also started finding places that will do half of your wedding stuff for Free if you stay there...I know I am going to love my day, and I love Iberostar, but I had no idea it was going to cost me this much to do this wedding....I know my sister and my friend that planned theirs didnt spend CLOSE to what I am spending....their packages were closer to 3500, and they got free reception because they both had over 40 people...so they probably paid closer to 5000 after all was said and done (which is my BASE price, before paying extra $12/pp for the last 2 hours of my reception and before any upgrades)
As far as communication, I have found (in my case and the 2 weddings I helped with) that you send an email, and it takes a few days, but you will eventually get a response....my travel agent warned me that they all work like robots down there - straight out of the book...when you start to ask for them to customize, they reply with answers they are trained to say..but my WCs are both very nice...and I am sure their job isnt easy dealing with Brides all day!! lol They have sent me tons of pics when I ask for details, which really helps! And then there is this website, which REALLY REALLY helps!!
If you have a specific question about centerpieces, email them and ask for photos of what is included in the package - there are always upgrades and outside vendors available...
Hope that helps!!!! Im sure the other girls can offer some great advice too
Originally Posted by cole379
Being in the very early stages of planning and still undecided on a resort, I was wondering how the packages work at Iberostar. I asked Reyna about it but I am still unclear. The pacakges include things but are very vague...like bridesmaid bouquet or centerpieces. Do you get to pick the flowers and design of the centerpiece? If you don't like the choices, can you 'upgrade' (for example to have an orchid bouquet?). What has your experiences been like with the wedding coordinators (either the Lindo or the Grand) dealing with the details of your weddings?