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Gran Porto Real Brides - Post here!!


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#171 Lyman

Lyman
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    Posted 25 February 2013 - 01:44 PM

    Congrats Heidi823 !!! and welcome to the forum :) have you signed up for the webinar for Mar 30? maybe you could get lots of answers from it to help you feel more at ease........just a thought :) 

     

    Hope it all works out just the way you want it to........Cheers :)



    #172 Heidi823

    Heidi823
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      Posted 25 February 2013 - 03:03 PM

      @Lyman:  Thank you for the warm welcome! =)  I actually did sign up for the Webinar... super excited to get some answers!!



      #173 Billandstina

      Billandstina
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        Posted 25 February 2013 - 06:54 PM

        OMG, I'm glad (but not glad) to hear I'm not the only one having communication issues... my wedding is pretty far away (Feb. 2014), but I still have so many questions I need answered!  My WC was super responsive in the beginning, but now that everything is signed, I'm hearing nothing!  Super frustrating... @Billandstina:  The checklist/sheet that I received from my WC says that the cost for the DJ for an extra hour is $150.

        The DJ being an extra $150 doesn't seem that bad...but I want to say that my WC told me at some point that to extend the reception another hour was an additional $10 per head!! And we have over 60 people so that kills me!! (Originally we thought about 20-30 would actually come). I'm sure it's for the alcohol but still...it's an All Inclusive so it irritates me!

        #174 Heidi823

        Heidi823
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          Posted 25 February 2013 - 09:26 PM

          Quote:
          The DJ being an extra $150 doesn't seem that bad...but I want to say that my WC told me at some point that to extend the reception another hour was an additional $10 per head!! And we have over 60 people so that kills me!! (Originally we thought about 20-30 would actually come). I'm sure it's for the alcohol but still...it's an All Inclusive so it irritates me!

           

          Yeah, looking at my documents it says extending the reception by an hour is $10 per Real Resort guest ($20 per non Resort guest).  Plus the $150 for the extra hour DJ...  Hope this helps!!  

           

          Question about the alcohol... is the reception an open bar? (We are having everything at the North Beach).  I assume it is since its an all-inclusive resort, but I was wondering how it worked?  Are you close to a bar?  Or do they bring the bar to you?



          #175 Billandstina

          Billandstina
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            Posted 25 February 2013 - 10:09 PM

            It's open bar from my understanding but we pay for it in the cost of the reception. To upgrade to premium liquors is yet another fee too!

            #176 cglouie

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              Posted 26 February 2013 - 08:39 AM

              My WC is Sally Leon. 

               

              I'm still waiting to hear about menu options and seeing if I can switch my cocktail hour around. My wedding is in December 2013 so I'm just trying to relax and not worry about the VERY IMPORTANT DETAILS LIKE FOOD!!! Lol. I booked the ceremony and reception. I'm just hoping the food is decent. 



              #177 cglouie

              cglouie
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                Posted 02 March 2013 - 08:53 AM

                I found out that if you want the room upgrade (as promised in the package) you have to forward your WC your room booking confirmation. Sally said she will be looking into it and getting back to me to see if I actually do get it. She's been good so far- answering my questions within a week. 

                 

                For the reception dinner, alcohol is included in the cost. For the cocktail hour, we get champagne and cold appies ($10 per person) but if you want an open bar, its an additional $5.00 per person. 

                 

                We are having a semiprivate reception around 6:00 and I want the cocktail hour after the dinner, at around 7:30 or 8:00pm. I like the idea of getting up after dinner and walking outside when its cooler, listening to music and having a good night toast with cake. Sally hasn't confirmed yet if this was possible. 



                #178 Billandstina

                Billandstina
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                  Posted 02 March 2013 - 09:57 AM

                  Good luck with the room upgrade...that's another catch 22 of sorts...we were told we'd get that but had to book a certain "class" of room in order to get the package we wanted which didn't leave us a room category to upgrade to! Well played on their part...stinks on our part! Lol! I tried to get them to give the upgrade to my parents who are paying but I'm not thinking that's happening.

                  #179 cglouie

                  cglouie
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                    Posted 04 March 2013 - 08:52 AM

                    Thanks for the warning. I love how their website on the classic wedding package says the room upgrade is guaranteed but my WC is going to see what happens. 

                    I also found out if I want to switch my cocktail hour after the semi-private reception instead of before, they will charge me an extra $600 dollars as it constitutes a separate event even though it's continuous. 

                     

                    My fianc© is so annoyed that he says we should just screw them and not even have a cocktail hour before or after the dinner. I'm considering it and will just take my party somewhere on 5th Ave out of spite. Lol. 

                     

                    It's true - the resort will ding you for everything possible, and the amount is significant. 



                    #180 normas09

                    normas09
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                    • 175 posts

                      Posted 04 March 2013 - 11:40 AM

                      Does anyone know if you can still use the Our lady of the Guadalupe chapel even if you are staying at the Royal playa del carmen or gran porto? Thanks in advance for your help!






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