Help with Dreams Punta Cana!!!!
Posted 14 July 2010 - 06:54 PM
So heres the problem...I was planning my wedding with a lady named Sharron at Dreams Punta Cana and apparently she has left the resort so I got assigned a new one named Yessica....I have emailed her 4 times since June with a bunch of questions and today she emails me back and says "please read the attached wedding guide it will answer any of your questions"...I got this wedding guide 4 months ago and really, if I'm asking you a question, the answers NOT IN IT!!! I know you girls have studied that wedding guide back to front and still had questions and since she's totally useless I figured I should probably just ask someone thats done it already! so heres my big questions, if you guys could answer even one of them youre already hired as my new WC
When booking the Silver Dinner package, is there an extra fee for setting up or wait staff?
What kind and colour are the flowers in the bouquets?
Because I have so many booked already, do they offer any free services such as the beach wedding?
When I rent the sound system, is there dancing allowed on the Bordeaux terrace for my reception?
What kind of decorations are provided for the ceremony and reception dinner?
Will I meet with the coordinator when I get there and when can me and my bridal party decorate the tables for the reception dinner?
Posted 14 July 2010 - 07:05 PM
My wedding is there on December 1st, 2010 and here's what I know:
When booking the Silver Dinner package, is there an extra fee for setting up or wait staff? No, if you choose any of the dinner packages you don't have to paid for the set up fee.
What kind and colour are the flowers in the bouquets? I can send you pics, email me at firstname.lastname@example.org and I will send them to you.
Because I have so many booked already, do they offer any free services such as the beach wedding? No. You will see after a few times talking to them that they are not flexible with anything.
When I rent the sound system, is there dancing allowed on the Bordeaux terrace for my reception? Yes, dancing is allow in any of the terracves if you have a private dinner. Dancing is not allowed in the restaurants.
What kind of decorations are provided for the ceremony and reception dinner? None for free. They can provide you with some flowers, etc for an extra charge.
Will I meet with the coordinator when I get there and when can me and my bridal party decorate the tables for the reception dinner? Yes, you will met with the coordinator when you get there. Not sure when you can decorate the tables.
I hope this helps!
Posted 15 July 2010 - 08:31 AM
I am sorry you are having those issues, I am as well and my wedding is in 25 days...yikes! I originally had Sharron, I thought anyways, and then Deyanira sent me my confirmation in January and now that I have started asking questions...no answer! Elaina pretty much hit the nail on the head with all of your answers though.
And most importantly, keep all emails you do get from them for your records! Good luck
Posted 15 July 2010 - 10:36 AM
Posted 15 July 2010 - 06:41 PM
I actually found the Dreams facebook page and I was looking at the reviews and noticed a girl that just got married there with the same WC. She was tons of help and totally eased my mind. She said she only had to decide the location of the ceremony and the reception and the food choices before she got there and when she did, she got a letter from the WC to meet her the next day where they chose flowers, cake, any other extras and ironed out all the details. I definitely kept all my emails from Sharron because I'm bringing my 1 year old so we couldnt book the Honeymoon Suite (2 adults only) and had to book the Junior suite. We opted on the free wedding package, even though its totally not free! She said we could still qualify for the free package even though we had to book in a lower room so if I have any problems I have record of that.
Pynk, I hope everything goes great with your wedding and you dont have any issues but I'm sure you wont...do you want me to ask that girl anything for you?
Posted 15 July 2010 - 09:24 PM
Posted 16 July 2010 - 11:13 AM
Posted 16 July 2010 - 12:02 PM
| Originally Posted by fiandc24 |
Ya I guess thats a pretty important detail isnt it They cant leave you a note to meet them if they dont know you're there can they? I would definately leave a message on the FB page or maybe even give them a call?!?
Posted 16 July 2010 - 08:40 PM
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