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VERY upset with Bittersweet Wedding designs right now!


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#11 maryyy

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    Posted 20 July 2009 - 09:58 PM

    Glamourina I am glad to hear that!
    Thanks for the update.

    #12 Erika J

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      Posted 20 July 2009 - 10:00 PM

      Oh I am glad everything is working out. Have a beautiful wedding!

      #13 Sapphire723

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        Posted 21 July 2009 - 03:51 AM

        You know, it's really refreshing to have a Vendor come on here and set things straight in a positive manner instead of being all Drama Llama-y. I really hope everything gets worked out!

        #14 Glamourina

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          Posted 23 July 2009 - 01:49 PM

          Quote:
          Originally Posted by Dee83
          I was going to make a thread about BitterSweet too. I orignally ordered a bridal bouquet, two bridesmaid bouqet (which would also be used for centerpieces) and five boutineires, I got that no problem. Two days after I received it I emailed Crystal because more people were coming (also I added another bridesmaid)and I needed one more centerpiece and a boutinere for a new groomsmen. I paid for the new order and She told me that she still had flowers left over from my previous order and would get it within the week. That was in May I have gotten two emails from her since then, once in late June telling me she sent it and then one two weeks ago saying that UPS lost the package and she sent me another one express. If she sent it express I would have received it the next day since we are both in Canada. Obvioiusly I havent received anything. Im leaving to Cancun in one week. I now have one table with no centerpiece, a bridesmaid with no bouquet and a groomsman with no boutinere. I dont know what to do....

          Hey Dee83 did you ever get your flowers? My order has also been sent UPS express on july 21st, which I assume arrives the next day? It hasn't come yet.. Hopefully it arrives today!!

          BTW THANKS everyone for all of your support! Here's my update so far: I got a photo of my bouquet which looks fabulous! I also got a photo of the bridesmaid bouquet (great arrangement, but colour looks orange rather than coral, however she did say that her camera did not capture the colour properly, so I guess I'll have to wait and see as there was no time to change it!

          I DIDN'T get a photo of the centrepieces I've ordered, even though I emailed twice asking for those.. I'm guessing she wanted to make sure that the shipment arrived on time and didn't have a chance to take the photo.. However it would have been nice to see what I was getting, or at least get an acknowledgement that there actually ARE centrepieces that are being shipped! I have yet to see what the boutonnieres look like too.. But at this point as long as my flowers actually ARRIVE ON TIME, that's all that matters to me right now!

          I will post pics of the flowers as soon as I get them!

          Thanks again everyone for helping me keeping it together! :)

          #15 bittersweet

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            Posted 25 July 2009 - 03:12 PM

            I try not to be too dramatic... it doesn't help matters much in any event!

            I'm posting to update that when I shipped out Hayley's flowers, I sent another package to NFLD. UPS did all the packaging for me, and after I filled out the shipping info, they put the packages in the back and then I guess put the labels on. WELL, they completely screwed up and put the wrong labels on the boxes. So Hayley got another bride's flowers and vice versa!!!! So I have given Hayley the funds for a real bouquet for her legal wedding and she will have her faux bouquet in time for her beach wedding. Luckily the other bride doesn't leave until next week.

            Needless to say, we were all very upset about the mixup! UPS is working with me to refund for shipping, etc considering I paid them to do a job and they did it wrong.

            Note to self *no matter how pushed for time you are, ALWAYS package and label all boxes by yourself!!!*

            I'm working my ass off this weekend to get more done and catch up more. I was rushing to clean up a wedding this morning so I could get back to bouquets, and 8 mirrors for centerpieces slipped out of my hand and 3 of them smashed. I'm praying that doesn't mean 21 years of bad luck!!!! Maybe it will reverse the bad luck I've had lately!!

            If your'e waiting to hear from me, expect to hear from me soon!

            #16 Bing & Win Win

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              Posted 26 July 2009 - 01:54 PM

              I guess this is why they call themselves BITTERsweet....your service will either be bitter or it will be sweet. I'm sure someone will contact you and everything will be perfect the day of!

              #17 Glamourina

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                Posted 29 July 2009 - 12:35 AM

                Quote:
                Originally Posted by bittersweet
                I try not to be too dramatic... it doesn't help matters much in any event!

                I'm posting to update that when I shipped out Hayley's flowers, I sent another package to NFLD. UPS did all the packaging for me, and after I filled out the shipping info, they put the packages in the back and then I guess put the labels on. WELL, they completely screwed up and put the wrong labels on the boxes. So Hayley got another bride's flowers and vice versa!!!! So I have given Hayley the funds for a real bouquet for her legal wedding and she will have her faux bouquet in time for her beach wedding. Luckily the other bride doesn't leave until next week.

                Needless to say, we were all very upset about the mixup! UPS is working with me to refund for shipping, etc considering I paid them to do a job and they did it wrong.

                Note to self *no matter how pushed for time you are, ALWAYS package and label all boxes by yourself!!!*

                I'm working my ass off this weekend to get more done and catch up more. I was rushing to clean up a wedding this morning so I could get back to bouquets, and 8 mirrors for centerpieces slipped out of my hand and 3 of them smashed. I'm praying that doesn't mean 21 years of bad luck!!!! Maybe it will reverse the bad luck I've had lately!!

                If your'e waiting to hear from me, expect to hear from me soon!
                Actually, it's been 4 days since this mixup happened, and I STILL DON'T have the money credited to me for my bouquet.... Don't have any email saying my flower order has been shipped either...

                #18 *HOLLY*

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                  Posted 29 July 2009 - 02:49 AM

                  If you want something done right do it yourself. I say dont blame others when it was your fault. Sorry ladies that are going through the mixups and all that. Im glad your legal day turned out well and hopefully you will get a credit and the flowers you want :)

                  #19 Glamourina

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                    Posted 01 August 2009 - 05:27 PM

                    Here's the latest update: I received my credit for the bouquet but I never received the flowers Crystal PROMISED I would have in time for my beach wedding.. She didn't even BOTHER to SEND them!

                    #20 emme

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                      Posted 01 August 2009 - 07:28 PM

                      Is it time to set up a thread to "Boycott Bittersweet" yet? Count me in...

                      I've been following everything since day one and I feel soooooo bad for you...and even worse now since things haven't been handled very well by this vendor. Like everyone else has said...the fact that you're getting married to the man of your dreams is the most important thing...flowers or no flowers :)

                      Wishing you all the best for your wedding in the Dominican...have an amazing time!!
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