VERY upset with Bittersweet Wedding designs right now!
Posted 19 July 2009 - 07:22 PM
Posted 19 July 2009 - 09:32 PM
On another forum a bride had the same problem with the same vendor... don't know if she got the flowers, in the end.
Maybe you could go to Michaels and get some flowers and make a DIY bouquet? If you have to do that, I would ask a refund from Bittersweet Wedding Designs.
Keep us posted and I hope everything will turn out well!
Posted 19 July 2009 - 09:47 PM
Posted 19 July 2009 - 10:12 PM
Flowers were looking "good", but I was disappointed about colours and the whole arrangement. The quality was very good, but the colours were not the same in pictures and in real, and I'm very picky about that.
Because I had approved the proof pics, I decided to try to improve everything (bride, bridesmaids, corsages and bouts) by myself. My DIY talents are not very high, so in the end, I bought a new flower package from another vendor. Now, my Bittersweet bouquets are going to decorate my home.
Posted 19 July 2009 - 10:35 PM
Posted 20 July 2009 - 12:15 AM
Maryyy, I'm not sure who you are, but you should have told me you didn't like the bouquet! Which one was it? I would have refunded you no problem. I don't have a whole lot of control over the colors unless I dyed them, but if you weren't happy, let me know!
I do urge anyone that if it is too stressful for you, please let me know and I will definitely refund your deposit without hassle if you would like to take another route. I understand completely how stressful it can be to wait for something for your wedding date. I will not be hurt if you choose to take that route, and I won't hold back your deposit from you. I need you all to be satisfied and happy with what you get, even if it's with another company. I can also refer you to other vendors if need be.
Otherwise, please be patient. A lady from the forum just got her flowers 2 days before her wedding, but she did get them and she was very happy with them!
I'm off to do more bouquets!!
PS....I'm working on that assistant idea...it's just hard to find someone I can trust to follow through and keep in touch with all my brides!!
Posted 20 July 2009 - 12:45 AM
I just wanted add to Crystal's post that I emailed her a 3rd time and I got a response right away! She wasn't able to get my calls/email before because she was away for the weekend. She promised me that I WILL get my flowers in time and that I don't have to worry. I feel much more reassured now, and will keep everyone posted!
Posted 20 July 2009 - 09:14 PM
Posted 20 July 2009 - 09:24 PM
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