Originally Posted by AmandaBride
I ordered a test suit for my fiance before we ordered 5 more for all of our groomsmen. We ordered the waist coat and trouser set for $100 as well as a pure linen shirt for $50. Total cost for shipping was $20 and duty and taxes were $30, so all together $200.
Although we are happy with the fit and quality of the waist coat and trouser set, the linen shirt came in with pink stains all over the shoulder and neck area. When I contacted Studio Suits last night, their response this morning was that they have very strict quality control and QC checks everything before it is sent out. However, I should take it to a dry cleaner and on the next order on the same shirt, they will give me 20% off.
I'm not very impressed with this seeing as we dont know if they will be able to get the stain out at the dry cleaners. I'm not sure if we will go ahead with the rest of the suits, or if we do, I will just leave out the white linen shirt as I dont want to risk wasting an additional $250 on shirts with stains on them that I can't return or get refunded for.
Just wanted to give you all a heads up and include some pics. Any questions, just let me know!
Hey Amanda. Any update on the shirt and customer service from Studiosuits?