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Westin Resort= BIG Dissappointment

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#21 fborges

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  • 4 posts

    Posted 15 March 2009 - 04:44 PM

    I feel terrible for you, Lizette!

    But iIm glad you came here to tell us all about this horrible experience. I'm sure a lot of brides are going to think 2 times before booking their wedding at westin. Anyways, I hope everything from now on works out for you and your fience, and I'm sure u will have a beautiful wedding. After all, you deserve it!

    #22 Sparkles8300

    • Jr. Member
    • 349 posts

      Posted 15 March 2009 - 05:43 PM

      I am so so so sorry that you are having to deal with this. I would never think that a Westin would be treating an cutomer like that (let alone a BRIDE!). Good for you for posting this and hopefully no one else will ever have to be in this situation again. Have you tried to contact the corporate office with a complaint?

      My Planning Thread:http://bestdestinati....c-heavy-53105/Our Sungold Photograpy Slideshow to music:http://www.sungoldph....otter-hooters/http://tickers.Ticke....3c97/event.png

      #23 ACDCDCAC

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      • 25,218 posts
      • Wedding Location:Santa Maria Bay Beach, Cabo San Lucas, BCS, Mexico
      • LocationSeattle

      Posted 16 March 2009 - 01:53 PM

      wow that MORE than stinks. i am happy tho that it seems as things are working out in the end and that hopefully you will be able to arrange everything match your hopes and dreams for your special day.

      what is the new venue? we love hearing about the cool little places people find....

      #24 AlmostaSeif

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      • 90 posts

        Posted 26 March 2009 - 12:19 PM

        I am so sorry you are going through this! I had something similar at the Sheraton. We basically locked ourselves into a much higher room rate with the contract. I recently found the same room for $100 less. The wouldn't do anything about it. They basically told me "oh well." I hope your wedding day works out, as I am sure it will. It will be over soon.

        #25 katiaramirez

        • Newbie
        • 50 posts

          Posted 26 March 2009 - 12:23 PM

          Hey!!!! I am so sad to hear what you have been going trough, but remember that this will be a big lesson for you and your future husband... In good times... and in bad times!!!!

          Widh you luck!!

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