Money Back From Fortunoff?
Posted 05 March 2009 - 12:38 PM
So a few months ago, FI and I got our friends who were registered at Fortunoff 4 of their china dinner plates. We found out today from the groom that they never got them. I guess they're on back order, and Fortunoff filed bankruptcy so they may never get them. I'm pissed because it was $150 total. I went back through my e-mail to try and find the order, but I think I deleted it. So now what do I do? Have any of yall dealt with an issue like this with Fortunoff or any other company? If they're never going to get the plates, then I want my freaking money back! And their website is ZERO help! I'm pissed!
Posted 05 March 2009 - 01:09 PM
Posted 05 March 2009 - 01:13 PM
Otherwise, like Carly said, call your CC company - they should be able to help you too.
How did you find out they didn't get the gift? That's too bad .
Posted 05 March 2009 - 01:14 PM
| Originally Posted by carly |
I would contact your credit card company. They should have a record of the transaction and might be able to go after the company. However, I think there is a time limit that they can do that, so it might have passed. But I would start there and they might be able to offer suggestions on your next steps. Also, I would email Fortunoff and see what they say. Did you ever get a notice that they were on back order?
I would absolutely call Fortunoff's, email them, stalk them if need be to find out what the deal is. Bankruptcy or not .. it shouldn't matter.
Posted 05 March 2009 - 01:15 PM
Posted 05 March 2009 - 01:16 PM
Posted 05 March 2009 - 02:10 PM
MAN, that really sucks casey! i feel for ya
Posted 05 March 2009 - 03:23 PM
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