Posted 27 February 2009 - 10:37 PM
I am going to look on the website right now ..... I was on it earlier today and didn't see any mention of it!
I would definitely be calling/emailing the manager to make sure he/she hears it from you!
Posted 27 February 2009 - 10:48 PM
Posted 27 February 2009 - 11:17 PM
Posted 28 February 2009 - 04:31 PM
I know in the rules of this forum states that, if you don't have nothing nice to say about someone, just don't say anything... But, although what's happening to youis awful, it definitely is not a surprise, at least to me...
Here's why, I've heard bad stories from brides & customers, also I witnessed an outside WC, being treated like crap, just because she used to work with them and quit.
Yes, RIU is a cheaper AI, but not always less is more.
I hate to say this, and I definitely wish that Riu's GM proves me wrong, but, I can honestly say, with only an inch of doubt, that they will NOT honor the past mails, it's a really wierd company and they're flaky on all the areas and to the town in general.
Like I said, I wish they prove wrong, becasue you don't deserve this and I hope that everything works out for the best.
Posted 28 February 2009 - 04:52 PM
I will let you all know what the manager says when he or she replies.
Thanks for being behind me on this!
Posted 01 March 2009 - 11:54 AM
Are you using a TA? If so its time for them to get involved. THey have connections with the RIU.. They can contact their sales rep and the area rep. And pull som strings. I am so suprised by this. Erika is very meek and mild when you meet her. She was going to let me bring Suzanne Morell on the resort, but I had to pay a day pass. My photographer traveled with us so I didnt have this problem he was a guest.
Take a breath...try and relax and I would start forwarding Erikas emails to Riu corp.
Let me know if you need to vent.
Posted 01 March 2009 - 12:02 PM
Posted 01 March 2009 - 06:52 PM
We are not going to let them do this. If they do not allow us to bring our photographer as they originally agreed or do not refund us the $200 deposit then we will take our business elsewhere.
Posted 01 March 2009 - 10:52 PM
So, IF your photographer is also a guest, then it would be a non-issue??
Posted 01 March 2009 - 10:59 PM
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users