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Ocean Turquesa & Coral Brides?


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#2161 omontes

omontes
  • Vendor
  • 187 posts
    • LocationCancun

    Posted 31 March 2014 - 09:06 AM

    Sarah,

     

    Thanks for getting back to me. 

    Your wedding is so close! That's so exciting! Please post photos when you return.

    We are wanting to hire an outside photographer for sure and a  videographers. Who did you get? 

    I sent an e-mail off to Ana the WC to book our exact date of the wedding while were there and I still haven't heard back. But once we find out the exact date I'm going to start booking people. Where are you having your wedding in the resort? Are you doing a reception?

     

    April 
     


     

    Hi Jenna,

    Would you be able to send me pictures of the terraces? hextallwedding@hotmail.com

    Are you having your wedding on the terrace? 

     

    Hi April!

     

    congratulations for your future wedding!!

     

    We're The Octavio Montes company, our job is to give them the best service at the best price, We work in Cancun, Playa del Carmen, Tulum, Riviera Maya, Cozumel, etc; we have different packages to suit your budget!

     
    _A5A1691 2.JPG
     
    _MG_4843 copia.JPG

     

    If you are interested have a look at our site, we have galleries there, I assure you delighted to stay and the prices are very affordable! 
     
    if you have doubts or questions gladly attend you your doubts.
     
    Have a nice day, Greetings!
     


    #2162 leslie146

    leslie146
    • Newbie
    • 6 posts

      Posted 01 April 2014 - 06:07 PM

      Hi I'm hoping someone can help me! I leave April 13 for my wedding and my coordinator Claudia has stopped returning emails. She has been amazing this whole time and I have been super laid back and didnt really start anything until December for planning. It's been almost two weeks and there are still things outstanding that I need confirmed. I've been emailing the groups email. Does anyone have another email? All reviews I've read to date say Ana is amazing...is there an email for her?
      I finally contacted the company I booked them through today. They gave e a weddings.mex email so ive also tried this route. I'm just really frustrated with how good the communication was, then when everyone was paid in full it got a bit more delayed and then four weeks before and no one will get back to us. I've been trying to confirm an additional two people to come just for the wedding and cancel the DJ, which now probably won't happen with the "lack of" notice.
      If anyone has contact info I would really appreciate it.
      Leslie

      #2163 MrsSheppardToBe

      MrsSheppardToBe
      • Newbie
      • 128 posts
      • Wedding Date:June 5, 2014
      • Wedding Location:Ocean Coral & Turquesa
      • LocationRiviera Maya

      Posted 02 April 2014 - 09:03 AM

      Hi I'm hoping someone can help me! I leave April 13 for my wedding and my coordinator Claudia has stopped returning emails. She has been amazing this whole time and I have been super laid back and didnt really start anything until December for planning. It's been almost two weeks and there are still things outstanding that I need confirmed. I've been emailing the groups email. Does anyone have another email? All reviews I've read to date say Ana is amazing...is there an email for her?
      I finally contacted the company I booked them through today. They gave e a weddings.mex email so ive also tried this route. I'm just really frustrated with how good the communication was, then when everyone was paid in full it got a bit more delayed and then four weeks before and no one will get back to us. I've been trying to confirm an additional two people to come just for the wedding and cancel the DJ, which now probably won't happen with the "lack of" notice.
      If anyone has contact info I would really appreciate it.
      Leslie

       

      Hi!!  Sorry to hear about the stress you're dealing with.  From reading this thread, it's not uncommon to not get a reply for 2 weeks, but I totally get that you need a response now since your wedding is only 2 weeks away!

       

      If it helps, I'm sure that most decisions can be made once you get to the resort. 

       

      Have you booked the resort's DJ, Nick Canos?  I just cancelled him too... took over a month to do that.  Vanessa emailed me saying that she'll cancel him for me, and then Ana messaged me asking if I have heard back from the DJ.  I then asked her to cancel him for me, which she said she'd do.  I have emails from both Vanessa and Ana saying that they cancelled him for me so I hope there's no confusion once I get there! 

       

      If you're needing a response before you leave, I would either send another email or just call them.  Otherwise, if it's something that you can deal with in person once you get there, I'd just wait.  Honestly I think the most important thing right now is for you to be as calm and relaxed as possible before your big day.  Don't sweat the small stuff :)  I know that's VERY hard to do when you're a bride... I'm having trouble staying stress-free too.



      #2164 aborgesbride

      aborgesbride
      • Newbie
      • 65 posts
      • Wedding Date:January 24, 2015
      • Wedding Location:Ocean Coral & Turquesa, Riviera Maya

      Posted 08 April 2014 - 03:30 AM

      @MrsSheppardToBe @leslie146

       

      hi Im considering this resort for my wedding, it looks beautiful. I just cant seem to get the wedding packages??? I tried emailing them but no response. Do you happen t have the wedding packs to share?? Im stressing a bit we're planning for a jan 2015 wedding so i need to book soon!

       

      amanda.borges81@hotmail.com

       

      thanks!


      Edited by aborgesbride, 08 April 2014 - 03:32 AM.


      #2165 aborgesbride

      aborgesbride
      • Newbie
      • 65 posts
      • Wedding Date:January 24, 2015
      • Wedding Location:Ocean Coral & Turquesa, Riviera Maya

      Posted 10 April 2014 - 03:32 AM

      Any other jan 2015 brides booked for Oceans T? I just received notificatoin from the wedding coordinator, and they've increased the prices by $400 for the wedding package! craazyyy. Trying to get them to honor 2014 prices, anyone else have a similar experience?

       

      Thanks,
      Amanda



      #2166 BeeJewell

      BeeJewell
      • Newbie
      • 34 posts
      • Wedding Date:April 3, 2015
      • Wedding Location:Ocean Coral and Turquesa
      • LocationLondon, Ontario

      Posted 12 April 2014 - 05:31 AM

      Any other jan 2015 brides booked for Oceans T? I just received notificatoin from the wedding coordinator, and they've increased the prices by $400 for the wedding package! craazyyy. Trying to get them to honor 2014 prices, anyone else have a similar experience?

       

      Thanks,
      Amanda

      Hi Amanda, 

      I have read posts from a few brides back in 2013 who were planning 2014 weddings and were shocked to find the price change so drastic. All of the ladies emailed ana begging her to honour the previous year's prices.  One bride was successful, but i believe her wedding was very early in the year (first few days of january) and the other wasn't entirely successful but I think that the were willing to work with her to lower some of the prices.  In the end it does say at the bottom of all of the wedding package lists that "prices are subject to change without notice"…so they've got us there.  The good news is that this resort's wedding prices are so much cheaper than may of the others!!  We haven't booked yet but planning to book this week for april 2015 so ill be in the same boat as you!


      Hi!!  Sorry to hear about the stress you're dealing with.  From reading this thread, it's not uncommon to not get a reply for 2 weeks, but I totally get that you need a response now since your wedding is only 2 weeks away!

       

      If it helps, I'm sure that most decisions can be made once you get to the resort. 

       

      Have you booked the resort's DJ, Nick Canos?  I just cancelled him too... took over a month to do that.  Vanessa emailed me saying that she'll cancel him for me, and then Ana messaged me asking if I have heard back from the DJ.  I then asked her to cancel him for me, which she said she'd do.  I have emails from both Vanessa and Ana saying that they cancelled him for me so I hope there's no confusion once I get there! 

       

      If you're needing a response before you leave, I would either send another email or just call them.  Otherwise, if it's something that you can deal with in person once you get there, I'd just wait.  Honestly I think the most important thing right now is for you to be as calm and relaxed as possible before your big day.  Don't sweat the small stuff :)  I know that's VERY hard to do when you're a bride... I'm having trouble staying stress-free too.

       

       

      Jenna - where did you get your wedding website from? was it free?  I can't seem to find it on google.


      Hi I'm hoping someone can help me! I leave April 13 for my wedding and my coordinator Claudia has stopped returning emails. She has been amazing this whole time and I have been super laid back and didnt really start anything until December for planning. It's been almost two weeks and there are still things outstanding that I need confirmed. I've been emailing the groups email. Does anyone have another email? All reviews I've read to date say Ana is amazing...is there an email for her?
      I finally contacted the company I booked them through today. They gave e a weddings.mex email so ive also tried this route. I'm just really frustrated with how good the communication was, then when everyone was paid in full it got a bit more delayed and then four weeks before and no one will get back to us. I've been trying to confirm an additional two people to come just for the wedding and cancel the DJ, which now probably won't happen with the "lack of" notice.
      If anyone has contact info I would really appreciate it.
      Leslie

       

      HI Leslie, 

       

      I hope that by now you've heard from ana or vanesa!! You leave tomorrow, SO EXCITING!! please please come back and tell us about it when you get back!!

       

      britt



      #2167 aborgesbride

      aborgesbride
      • Newbie
      • 65 posts
      • Wedding Date:January 24, 2015
      • Wedding Location:Ocean Coral & Turquesa, Riviera Maya

      Posted 13 April 2014 - 08:22 AM

      @BeeJewell. Ya my TA is trying to get them to honor 2014 prices since I'm planning for 2nd week of jan. Fingers crossed this works!!! Loll

      #2168 MrsSheppardToBe

      MrsSheppardToBe
      • Newbie
      • 128 posts
      • Wedding Date:June 5, 2014
      • Wedding Location:Ocean Coral & Turquesa
      • LocationRiviera Maya

      Posted 14 April 2014 - 08:21 AM

      Hi Amanda, 

      I have read posts from a few brides back in 2013 who were planning 2014 weddings and were shocked to find the price change so drastic. All of the ladies emailed ana begging her to honour the previous year's prices.  One bride was successful, but i believe her wedding was very early in the year (first few days of january) and the other wasn't entirely successful but I think that the were willing to work with her to lower some of the prices.  In the end it does say at the bottom of all of the wedding package lists that "prices are subject to change without notice"…so they've got us there.  The good news is that this resort's wedding prices are so much cheaper than may of the others!!  We haven't booked yet but planning to book this week for april 2015 so ill be in the same boat as you!


       

       

      Jenna - where did you get your wedding website from? was it free?  I can't seem to find it on google.


       

      HI Leslie, 

       

      I hope that by now you've heard from ana or vanesa!! You leave tomorrow, SO EXCITING!! please please come back and tell us about it when you get back!!

       

      britt

       

      My website is from TheKnot.com :)



      #2169 Leslied

      Leslied
      • Newbie
      • 25 posts
      • Wedding Date:April 28, 2014
      • Wedding Location:Ocean Coral & Turquesa

      Posted 22 April 2014 - 02:47 AM

      Hi everyone!

       

      We leave for Mexico in less than 48 hours!!  I'm so excited, nervous, anxious...all sorts of emotions!! :)

       

      Communication with Ana has gone well over the last few weeks.  It's true what others have said that they crunch down on you as your wedding approaches.  All details have been settled and we have a meeting scheduled with her the day after we arrive. I can't wait to see how everything turns out.  I'm sure everything will be great and even if there are some little glitches here and there, I'm not gonna stress over it.  

       

      If anyone has any questions, don't hesitate.  I'll be sure to write a post when we arrive to let you know how it went.

       

      Leslie :)



      #2170 MrsSheppardToBe

      MrsSheppardToBe
      • Newbie
      • 128 posts
      • Wedding Date:June 5, 2014
      • Wedding Location:Ocean Coral & Turquesa
      • LocationRiviera Maya

      Posted 22 April 2014 - 08:49 AM

      Hi everyone!

       

      We leave for Mexico in less than 48 hours!!  I'm so excited, nervous, anxious...all sorts of emotions!! :)

       

      Communication with Ana has gone well over the last few weeks.  It's true what others have said that they crunch down on you as your wedding approaches.  All details have been settled and we have a meeting scheduled with her the day after we arrive. I can't wait to see how everything turns out.  I'm sure everything will be great and even if there are some little glitches here and there, I'm not gonna stress over it.  

       

      If anyone has any questions, don't hesitate.  I'll be sure to write a post when we arrive to let you know how it went.

       

      Leslie :)

       

      Congratulations!  I'm so excited for you!!  I'm sure everything will turn out amazing!  Please come back and write a review for us when you get home :)

       

      Just wondering - what kind of things did you sort out with Ana right before?  Like right now I'm less than 6 weeks away from departure, and I don't know what/if I need to do before I leave.  I know that you finalize your dinner menu, book your initial meeting with Ana, book a group dinner, book spa appointments and the couples beach dinner before leaving.. but am I missing anything else?






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