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Azul Sensatori Brides - POST HERE!


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#19291 Sweetness14

Sweetness14
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  • 45 posts

    Posted 07 March 2017 - 05:19 PM

    Hi Ladies!

    Just found this website and thread this evening, and wow, so much info! Sorry upfront if this is a long message!

    I'm planning our Azul Sensatori wedding for September 2017 and have most of the big decisions made:

    • Always and Forver package
    • cocktail reception at Palapa Yoga the night before the wedding as a welcome reception for everyone
    • ceremony at Zocalo Gazebo at 6:30 pm
    • private dinner reception at Plaza Zavas at 7 pm (we were bummed there was no time for a cocktail reception in between the two events, so moved it to the evening before)
    I had originally been picking out decor on the lomas travel website as well as planning on bringing down additional items, but now I'm re-thinking things and wondering if I should be bringing more in myself. Honestly, I didn't know/realize that their prices were really high, I just figured, it's a wedding, everything is expensive..so I had a few questions for past brides...
    • what was the set up fee they charged for bringing in your own decor?
    • a lot of you mentioned that you brought in your own organza to use for the sheers for the gazebo, chair bows, table overlays, etc...did you have these all pre-cut to the correct dimensions or did you just hand them the bolt of fabric and let them do it all?
    • do they pack up all of the items and return it to you?
    • what sort of lighting is there at the Plaza Zavas at night?
    So far, we were planning on bringing decor for the tables including: little glass votive candles with LEDs, string lights, luminary bags with LEDs for around the pool, artificial succulents to place around the tables.

    Also, Flowers...I've been going back and forth with my WC about bouquets...I send a picture showing the colors I want, saying that it doesn't have to be those exact flowers, but just whatever they usually use, but in those colors...and she send back an insane quote for the exact bouquet that was in the picture. How did you all get the bouquets you wanted? Asked for the exact flowers and in what colors, or let them design something? I'm so lost with this part.

    Thanks in advance for any/all help and advice!!
    . Hi my wedding is two months away. I opted to use a local florists for all my flowers because the cost worked out way cheaper even with the outside vendor fee. The prices they were quoting me for center pieces were way more expensive than even here in NY. I am also bringing all y own decor down including the table cloths. Not sure what the set up fee will be.


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    #19292 lmhendrickson

    lmhendrickson
    • Newbie
    • 4 posts
    • Wedding Date:September 3, 2017
    • Wedding Location:Azul Sensatori Mexico
    • LocationAustin, TX

    Posted 07 March 2017 - 05:23 PM

    . Hi my wedding is two months away. I opted to use a local florists for all my flowers because the cost worked out way cheaper even with the outside vendor fee. The prices they were quoting me for center pieces were way more expensive than even here in NY. I am also bringing all y own decor down including the table cloths. Not sure what the set up fee will be.


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    thanks! who did you find as a local florist? has it been pretty easy to work with them to get what you envision? Good luck with your big day!

     

    Also- I just found this in the original email from my WC, "Decor: Lomas Travel provides all of the wedding décor for Azul Hotels. If you would like to provide some personal décor you may do so, however all items are subject to a setup fee...No outside vendors are permitted for décor. " Were you able to get around this??


    Edited by lmhendrickson, 07 March 2017 - 05:29 PM.


    #19293 Sweetness14

    Sweetness14
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    • 45 posts

      Posted 07 March 2017 - 07:51 PM

      thanks! who did you find as a local florist? has it been pretty easy to work with them to get what you envision? Good luck with your big day!

      Also- I just found this in the original email from my WC, "Decor: Lomas Travel provides all of the wedding décor for Azul Hotels. If you would like to provide some personal décor you may do so, however all items are subject to a setup fee...No outside vendors are permitted for décor. " Were you able to get around this??

      . No I was never told that I could not use an outside vendor. They told me that if I used an outside vendor that I would be charged a fee of $800. I am using Maya Floral. And yes the guys name is Marvin and he responds well and easy to work with


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      #19294 Sweetness14

      Sweetness14
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      • 45 posts

        Posted 08 March 2017 - 08:10 AM

        thanks! who did you find as a local florist? has it been pretty easy to work with them to get what you envision? Good luck with your big day!

        Also- I just found this in the original email from my WC, "Decor: Lomas Travel provides all of the wedding décor for Azul Hotels. If you would like to provide some personal décor you may do so, however all items are subject to a setup fee...No outside vendors are permitted for décor. " Were you able to get around this??

        . They did advise that they are the only ones that can provide decor and that they don't allow outside vendors except photographers, make-up and hairstylist. If I have to go and get my flowers myself and bring them o the resort, I will because technically any decor I bring on my own is another vendors item. I just won't let the vendor come on site


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        #19295 ammaly

        ammaly
        • Newbie
        • 4 posts
        • Wedding Date:July 10, 2017
        • Wedding Location:Azul Sensatori Mexico
        • LocationDallas, TX --> Seattle, WA

        Posted 09 March 2017 - 07:19 AM

        Hello ladies!

        The WC that I was working with left the company and now working with another WC named Marco. Does anyone else have him as your coordinator and does he take weeks to respond to your emails? I never had this issue with my initial WC Paula. She was wonderful, easy to work with, and communicated very well with me.

        PS thank you to all of the past brides for your amazing ideas from your weddings! Y'all have been a great deal of help and a breath of fresh air to know that I'm not alone with trying to plan a destination wedding!

        #19296 Sweetness14

        Sweetness14
        • Newbie
        • 45 posts

          Posted 09 March 2017 - 07:20 AM

          Hello ladies!

          The WC that I was working with left the company and now working with another WC named Marco. Does anyone else have him as your coordinator and does he take weeks to respond to your emails? I never had this issue with my initial WC Paula. She was wonderful, easy to work with, and communicated very well with me.

          PS thank you to all of the past brides for your amazing ideas from your weddings! Y'all have been a great deal of help and a breath of fresh air to know that I'm not alone with trying to plan a destination wedding!


          I'm now working with Marco as well. I also had Paula before. He responds to me usually same day.


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          #19297 ammaly

          ammaly
          • Newbie
          • 4 posts
          • Wedding Date:July 10, 2017
          • Wedding Location:Azul Sensatori Mexico
          • LocationDallas, TX --> Seattle, WA

          Posted 09 March 2017 - 07:29 AM

          I'm now working with Marco as well. I also had Paula before. He responds to me usually same day.
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          Thank you! He takes weeks to respond to me and never answers any of my questions. I'm not sure what to do at this point because I'm not getting the same service from him as you are :( I miss Paula!

          #19298 Sweetness14

          Sweetness14
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          • 45 posts

            Posted 09 March 2017 - 07:33 AM

            Maybe you can call and ask for a different WC.


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            #19299 LeanneP

            LeanneP
            • Newbie
            • 46 posts
            • Wedding Date:March 7, 2017
            • Wedding Location:Azul Sensatori, Riviera Maya, Mexico
            • LocationOntario, Canada

            Posted 09 March 2017 - 01:47 PM

            I am at the Sensatori right now and was married on March 7th, two days ago. I brought most of my own decor due to the ridiculous prices being charged by Lomas. We had two suitcases but it really wasn't that much stuff, just bulky. Table runners, chair bows, gazebo sheers, chinese lanterns, framed signs, candles, raffia fans for the ceremony and maracas for the reception. In the last 1.5 years of planning I had repeatedly heard $5 per person as a typical set up fee so for our group of 16, I assumed about $80 - $100 US for the setup. I couldn't believe it when they advised me just a few hours prior to my wedding that it would be $250 US. I tried to negotiate it down but they would not budge. Any other brides have this happen???

            Edited by LeanneP, 09 March 2017 - 01:49 PM.


            #19300 Sweetness14

            Sweetness14
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            • 45 posts

              Posted 10 March 2017 - 06:16 AM

              I am at the Sensatori right now and was married on March 7th, two days ago. I brought most of my own decor due to the ridiculous prices being charged by Lomas. We had two suitcases but it really wasn't that much stuff, just bulky. Table runners, chair bows, gazebo sheers, chinese lanterns, framed signs, candles, raffia fans for the ceremony and maracas for the reception. In the last 1.5 years of planning I had repeatedly heard $5 per person as a typical set up fee so for our group of 16, I assumed about $80 - $100 US for the setup. I couldn't believe it when they advised me just a few hours prior to my wedding that it would be $250 US. I tried to negotiate it down but they would not budge. Any other brides have this happen???


              I didn't expect that the set up fee would be $5 per person. The resort only profits from weddings when it comes to items needed really which sucks for us brides. They defiantly should have give a price prior to the day of, that's ridiculous. How was your day overall?


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