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ceiba del mar hotel and spa


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#71 mexbride83

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    Posted 03 May 2010 - 11:41 PM

    Hello ladies! Lillia just sent me an updated vendors list, and I thought I'd pass it along to all of you (hopefully this works, I've never done an attachment before!).

    Has anyone decided who they are getting to do their flowers?? I have plenty of time, so I haven't even contacted florists yet, but the reviews on here about Vanessa Jaimes all are incredible. Yet also very expensive. I haven't been able to find reviews on the other florists on the list though, and I'd hate to choose a florist without a recommendation. Although we're hoping to do a site visit in the fall, so I guess if nothing else I could meet with them and see sample work.

     

     

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    #72 GroomsArePeopleToo

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      Posted 04 May 2010 - 10:53 AM

      Quote:
      Originally Posted by lalanyc
      labloom, that's great!! Please let us know how your trip went. I was hoping to have our welcome drinks on the pier too. Please let me know if they will be able to do this for you. How many guests are you expecting?

      I also met w/ Gaby on my trip but am leaning toward Euforia for now. They seemed a little more reasonably priced for my taste and also more creative?

      I LOOOOVE Del Sol but unfortunately, 8 hours of coverage (which is what were shooting for) was prohibitively expensive for us. so sad
      Ceiba is a great location from what I have seen, I get down to Puerto Morelos often, out family has a home about 5 mins walk from the resort. I will be down in November for a wedding maybe two.
      Congratulations!

      #73 lalanyc

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        Posted 11 May 2010 - 12:33 AM

        Quote:
        Originally Posted by mexbride83
        Hello ladies! Lillia just sent me an updated vendors list, and I thought I'd pass it along to all of you (hopefully this works, I've never done an attachment before!).

        Has anyone decided who they are getting to do their flowers?? I have plenty of time, so I haven't even contacted florists yet, but the reviews on here about Vanessa Jaimes all are incredible. Yet also very expensive. I haven't been able to find reviews on the other florists on the list though, and I'd hate to choose a florist without a recommendation. Although we're hoping to do a site visit in the fall, so I guess if nothing else I could meet with them and see sample work.
        Awesome. thanks for posting mexbride!

        #74 ask9999

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          Posted 13 May 2010 - 12:44 PM

          While Ceiba managed to mess up and ruin everything they touched at my wedding, the vendors I used there were great. I used Eufloria for flowers and some other decorations adn was really h appy with them. Very easy to work with and know the property well. I also worked with them to find flowers/decorations that fit into my budget. If I had to do it again, I would use Eufloria (just not get married at Ceiba)

          #75 Madbride2009

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            Posted 14 May 2010 - 09:23 AM

            Quote:
            Originally Posted by ask9999
            While Ceiba managed to mess up and ruin everything they touched at my wedding, the vendors I used there were great. I used Eufloria for flowers and some other decorations adn was really h appy with them. Very easy to work with and know the property well. I also worked with them to find flowers/decorations that fit into my budget. If I had to do it again, I would use Eufloria (just not get married at Ceiba)
            I hate to give you a contradicting story but Eufloria (specifically owner HECTOR SUAREZ) treated me horribly and I wouldn't use that florist if it were the last on earth! His staff was wonderful, especially Andrea Garcia, who has since left Eufloria and started her own wedding consulting business (which should give you some indication of how this man does business--BADLY-- she was the BEST)

            SHE IS WONDERFUL and I recommend her HIGHLY. I won't go into the horrible details of my wedding fiasco but I will say with conviction that HECTOR was a shady, under-handed businessman and I would have a lawyer read everything he sends you before signing. If you are interested in contacting someone who will be honest, fair and kind to you then private message me and I'll give you Andrea's contact information. She is a true insider and I can't tell you enough how great she is!

            I wish you more luck than I had

            #76 lalanyc

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              Posted 25 May 2010 - 10:50 AM

              Quote:
              Originally Posted by Madbride2009
              I hate to give you a contradicting story but Eufloria (specifically owner HECTOR SUAREZ) treated me horribly and I wouldn't use that florist if it were the last on earth! His staff was wonderful, especially Andrea Garcia, who has since left Eufloria and started her own wedding consulting business (which should give you some indication of how this man does business--BADLY-- she was the BEST)

              SHE IS WONDERFUL and I recommend her HIGHLY. I won't go into the horrible details of my wedding fiasco but I will say with conviction that HECTOR was a shady, under-handed businessman and I would have a lawyer read everything he sends you before signing. If you are interested in contacting someone who will be honest, fair and kind to you then private message me and I'll give you Andrea's contact information. She is a true insider and I can't tell you enough how great she is!

              I wish you more luck than I had
              Madbride - I'm confused about your post. I thought you canceled your wedding at Ceiba? Did you also cancel your contract w/ Euforia?

              #77 Madbride2009

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                Posted 26 May 2010 - 08:42 AM

                Quote:
                Originally Posted by lalanyc
                Madbride - I'm confused about your post. I thought you canceled your wedding at Ceiba? Did you also cancel your contract w/ Euforia?
                Well... the fact is I never signed a contract with Euforia. We were still hashing out the details when I decided to call off the wedding. We had given them one deposit.

                When I canceled Hector told me that he could only give me 400 dollars back of the 1500 I gave as a deposit. When I pointed out that he didn't have a signed contract yet, hadn't purchased a single bloom, and the rental items were things he had in-house already, his response to me was that he had already given Andrea her commission. Well, he didn't know that ever since my site visit Andrea and I had become friends. She let me know that she hadn't gotten a penny of my money and recommended that I file a grievance with Mexico's version of the BBB. I did.

                Really, all I wanted was an explanation of how he could justify keeping all of my money. That's it. If it was justified I would have chalked it up to lesson learned. I won't go into some of the things Andrea told me about how his company has treated other brides because that's unsubstantiated. But let me tell you, I got off easier than some.

                Hector also threatened me with his "family of lawyers" and to this day I haven't received a dime from him and he won't respond to any of my emails and he has not shown up to three of the court hearings claiming that he hasn't gotten notification of them.

                A bunch of bullcrap if you ask me. His attitude was extremely unprofessional. I realized that I would be out of pocket some money but to this extent seems like bad business to me.

                I'm now paying my parents back $7000 for a wedding I didn't get to have. They are furious with how Ceiba treated them. It got down to name calling in the end. But it's over now. We can all move on.

                All I've ever said on this site is for brides to read their contracts closely and ask questions (even unpleasant ones like "What if?") That way they can gain insight on who they're working with and what their policies are. And I've told my story honestly and openly. It's insult to injury during such a sad time in my life to have to deal with unsavory business people as well.

                I wish you much luck with everything.

                #78 mexbride83

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                  Posted 26 May 2010 - 12:45 PM

                  Quote:
                  Originally Posted by Madbride2009
                  Well... the fact is I never signed a contract with Euforia. We were still hashing out the details when I decided to call off the wedding. We had given them one deposit.

                  When I canceled Hector told me that he could only give me 400 dollars back of the 1500 I gave as a deposit. When I pointed out that he didn't have a signed contract yet, hadn't purchased a single bloom, and the rental items were things he had in-house already, his response to me was that he had already given Andrea her commission. Well, he didn't know that ever since my site visit Andrea and I had become friends. She let me know that she hadn't gotten a penny of my money and recommended that I file a grievance with Mexico's version of the BBB. I did.

                  Really, all I wanted was an explanation of how he could justify keeping all of my money. That's it. If it was justified I would have chalked it up to lesson learned. I won't go into some of the things Andrea told me about how his company has treated other brides because that's unsubstantiated. But let me tell you, I got off easier than some.

                  Hector also threatened me with his "family of lawyers" and to this day I haven't received a dime from him and he won't respond to any of my emails and he has not shown up to three of the court hearings claiming that he hasn't gotten notification of them.

                  A bunch of bullcrap if you ask me. His attitude was extremely unprofessional. I realized that I would be out of pocket some money but to this extent seems like bad business to me.

                  I'm now paying my parents back $7000 for a wedding I didn't get to have. They are furious with how Ceiba treated them. It got down to name calling in the end. But it's over now. We can all move on.

                  All I've ever said on this site is for brides to read their contracts closely and ask questions (even unpleasant ones like "What if?") That way they can gain insight on who they're working with and what their policies are. And I've told my story honestly and openly. It's insult to injury during such a sad time in my life to have to deal with unsavory business people as well.

                  I wish you much luck with everything.
                  Wow, that is a really really horrible experience. I'm so sorry! I had a friend cancel her wedding and lose a ton of money in the process, and like you said, it just adds insult to injury in the end, because it was hard enough to end it, but even worse to deal with all the vendors. And that was in the US with local vendors where it is at least easier to deal with than people in another country, with laws that don't protect consumers quite as well!

                  I do agree with you, it does come down to the contracts, and I did have a lawyer (my uncle) review our contract with Ceiba and he made lots of changes! People just have to be extra careful in any and all contracts, here or in Mexico.

                  #79 Kerry444

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                    Posted 26 May 2010 - 09:28 PM

                    I just got back from a site visit to several different locations in Riviera Maya, Ceiba del mar was one of our favorites and very high in the running for our wedding for next year. The resort itself is not only beautiful with every room having a view to the ocean but I like how the rooms had a mexican feel to them. I guess why we really liked it was because it was not surrounded by some of the other huge hotels and we felt like the wedding would seem so much more private. I'm sorry i was horrible about taking pictures.

                    #80 Kerry444

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                      Posted 26 May 2010 - 09:30 PM

                      Ask9999 obviously with the resort in the running for us I would love to hear more about the problems you had. Could you direct me to the posts you already wrote about it in?




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