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Visiting ROR for a test run, Worried about Chandlyn...


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#1 darairene

darairene
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  • 19 posts

    Posted 29 January 2008 - 02:29 AM

    Hi All,

    I'm going to visit ROR in two weeks, the week of Valentines Day. It just so happens that my Fiance Derek who is Jamaican, has an aunt getting married in Kingston. I thought i might as well pay ROR a visit since I'll be on the Island.

    Well -- I'd like to meet with Chandlyn while I'm there to ask a couple of questions and get acquainted with the property. We're having about 150 guests...enough said.

    Here's the thing: Chandlyn has barely responded to any of my emails trying to set up an appointment. I feel like I'm always chasing her and I know she's busy, but I've heard great things about other WCs at other resorts. I'm feeling a bit frustrated. Can anyone tell me how weddings have gone with Chandlyn coordinating the entire thing? Are brides typically happy with her assistance? Does she just do the bare minimum? Is she there the whole time? Should I hire someone else to help me? (Yes I'm screaming)

    Sigghhh...I was thinking I might try to meet with florists, photographers, etc. while there as a back up in case Chandlyn is a no show. I've heard great things about her on this forum, so any feedback is much appreciated :)

    I'll keep you posted on how things go!

    Dara

    #2 bobbi-francis

    bobbi-francis
    • Jr. Member
    • 186 posts

      Posted 29 January 2008 - 11:18 AM

      Quote:
      Originally Posted by darairene
      Hi All,

      I'm going to visit ROR in two weeks, the week of Valentines Day. It just so happens that my Fiance Derek who is Jamaican, has an aunt getting married in Kingston. I thought i might as well pay ROR a visit since I'll be on the Island.

      Well -- I'd like to meet with Chandlyn while I'm there to ask a couple of questions and get acquainted with the property. We're having about 150 guests...enough said.

      Here's the thing: Chandlyn has barely responded to any of my emails trying to set up an appointment. I feel like I'm always chasing her and I know she's busy, but I've heard great things about other WCs at other resorts. I'm feeling a bit frustrated. Can anyone tell me how weddings have gone with Chandlyn coordinating the entire thing? Are brides typically happy with her assistance? Does she just do the bare minimum? Is she there the whole time? Should I hire someone else to help me? (Yes I'm screaming)

      Sigghhh...I was thinking I might try to meet with florists, photographers, etc. while there as a back up in case Chandlyn is a no show. I've heard great things about her on this forum, so any feedback is much appreciated :)

      I'll keep you posted on how things go!

      Dara
      Hi Dara!
      Chandlyn is typically slow with replying to emails...I havent had my wedding yet to know exactly how she works out during the actual day, but i know she does get bombarded with emails by all of us...so i can just imagine how many emails she gets from ladies who dont know about this site. May i suggest, in addition to emails, get a calling card and give her a call...if I call a couple of times throughout the day, I'm usually able to reach her.

      #3 darairene

      darairene
      • Newbie
      • 19 posts

        Posted 29 January 2008 - 02:03 PM

        That's a great idea -- I haven't tried calling her recently. I do want to be patient. I can only imagine how busy she is and she doesn't seem to have help?

        #4 Birdie07

        Birdie07
        • Sr. Member
        • 1,218 posts

          Posted 29 January 2008 - 03:22 PM

          I was very happy with Chandyln. Shes hard to get a hold of when your wedding is way off. As you get closer she is faster to respond. She was very helpful during my wedding and before. You have to remember she handles so many wedding she can't be just yours. I would try calling her.

          #5 darairene

          darairene
          • Newbie
          • 19 posts

            Posted 29 January 2008 - 07:12 PM

            Thanks CaliaA07 -- did she stick around the whole time including during the reception? You didn't feel the need to bring in outside help? I'm hoping I don't have to go that direction b/c I like the idea of someone on the property coordinating everything.

            #6 Birdie07

            Birdie07
            • Sr. Member
            • 1,218 posts

              Posted 29 January 2008 - 08:29 PM

              I only had 7 people including me. She didn't stay during our reception. We just had dinner. The maitre de at the restaurant handled us and the photographer. I bet if you have dancing and things like that she would stay. Maybe another bride who did that can help??

              #7 jmhein

              jmhein
              • Member
              • 665 posts

                Posted 30 January 2008 - 03:57 AM

                I will be getting married that week at the resort, and so is Chicago88! I am sure Chandlyn is just run off her feet with all the weddings, I would just trust that everything will be "no problem mon!"
                ------------------------------------------------MARRIED at the Riu Ocho Rios - Feb 12, 2008 - Best day of our lives!Honeymooned at Sandals Whitehouse European Village - Feb 16-23


                My Riu Ocho Rios Wedding Review with Pics




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