hi Im getting married at the Grand Palladium on Jan.30 2013. ( I know its coming very fast). I know that the spa changed ownership in Nov. 2012. It was the Renova spa and Zentropia is the spa there now. I have booked my appointment online with them (Paula Casas) they have told me that its about 90 mins for a special hairstyle and 2 1/2 hours for hair and make up. and yes you can take photos with you of hairstyles you like. If you book on line you get a little discount(10%) but they need a 50% down payment. Hope that helps enjoy your day and congrats