I seriously thought about using Luxe too but in the end chose "The wedding Holiday". What I've learned so far: all these people serve as the "middle man" between the resort and yourself. Initally they all say that they get "quicker responses" from the resort because they have a closer relationship then a single bride trying to organize for herself. But what I find is that they too have to wait 1-2 weeks before they get a response from the resort. That response time equals what I've seen from many of the brides planning their wedding with the resort anyway. Also - Azul Sensatori contracts Lomas travel http://weddings.lomas-travel.com/ for all the stuff you need for the wedding - all you have to do is pick what you want - everything is there - meals, reception, decor etc. Combine all this with this website and you have all you need to get you organized. I'm glad I did not pay for any additional services through an agency. In retrospect - I think I would have booked my wedding through itravel2000 weddings division. Since they do so much travel business they seem to be able to get quicker responses when it comes to travel bookings/modifications. Cheers, NV