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2013 & 2014 Iberostar Laguna Azul, Cuba Brides!


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#271 csho

csho
  • Sr. Member
  • 1,007 posts
  • Wedding Date:May 5, 2014
  • Wedding Location:Iberostar Laguna Azul, Varadero Cuba
  • LocationHalifax, NS

Posted 15 April 2013 - 04:39 AM

Kay, I am having some reservations about getting married at the Laguna Azul - probably because I haven't been there and am only going by reviews. It had been #1 on my list and then I have been flip flopping between the ILA and Playa Pesquero. I haven't put down our deposit yet, but have booked our wedding at ILA for May 5th, 2014. I was pretty set on it, but then recently I've been reading reviews and it seems the rooms aren't the greatest and I find the reviews on the staff very hit and miss... and recently reviews coming back about weddings, although they aren't bad and still said they have had an amazing time, have obviously had their issues... I guess what I am looking to know since you've been there is how did you find the staff at the resorts? For me that is the most important thing... I don't spend much time in my room as long as it works and there aren't bed bugs I am fine lol, but I have been to beautiful resorts and the staff wasn't the best and thats what would make me not return to a resort. I am not sure if people just expect 5 stars because thats what its rated and they are not used to Cuban standards but I have been the 3.5 stars that I have loved so I am sure it will be fine once I am there, but just now knowing before makes me nervous when I am bringing a big group of people. So I guess I just want affirmation that a typical person would like this resort and find the staff friendly and nice!



#272 Kay6356

Kay6356
  • Member
  • 543 posts
  • Wedding Date:January 24, 2014
  • Wedding Location:Iberostar Laguna Azul
  • LocationVaradero, Cuba

Posted 15 April 2013 - 06:04 AM

Kay, I am having some reservations about getting married at the Laguna Azul - probably because I haven't been there and am only going by reviews. It had been #1 on my list and then I have been flip flopping between the ILA and Playa Pesquero. I haven't put down our deposit yet, but have booked our wedding at ILA for May 5th, 2014. I was pretty set on it, but then recently I've been reading reviews and it seems the rooms aren't the greatest and I find the reviews on the staff very hit and miss... and recently reviews coming back about weddings, although they aren't bad and still said they have had an amazing time, have obviously had their issues... I guess what I am looking to know since you've been there is how did you find the staff at the resorts? For me that is the most important thing... I don't spend much time in my room as long as it works and there aren't bed bugs I am fine lol, but I have been to beautiful resorts and the staff wasn't the best and thats what would make me not return to a resort. I am not sure if people just expect 5 stars because thats what its rated and they are not used to Cuban standards but I have been the 3.5 stars that I have loved so I am sure it will be fine once I am there, but just now knowing before makes me nervous when I am bringing a big group of people. So I guess I just want affirmation that a typical person would like this resort and find the staff friendly and nice!

Hi! We go to Cuba every January, this was our first 5 stars, always 4 stars before. This was by far our best and favourite visit to Cuba because of the grounds and staff. The resort is very well staffed at all times and very nice and helpful, we didn't run into one staff member that wasnt accommodating or nice. We are pretty easy going, but everyone at the resort was raving about the resort. It was the best good we have had in Cuba and the rooms were clean, but basic. Which is fine because like you said we are barely in our room. I have no regrets booking the ILA for our wedding and I truly think you would love it. Giselle is amazing but a very busy women she will make your wedding beautiful! Most of the planning will be when you arrive in Cuba, I know it can be stressful but everything will be beautiful :) The ILA does so many weddings. Hope this helps! Kay xo

#273 Kay6356

Kay6356
  • Member
  • 543 posts
  • Wedding Date:January 24, 2014
  • Wedding Location:Iberostar Laguna Azul
  • LocationVaradero, Cuba

Posted 15 April 2013 - 06:05 AM

*best food

#274 jolene028

jolene028
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  • 588 posts
  • Wedding Date:November 13, 2013
  • Wedding Location:Varadero, Cuba

Posted 15 April 2013 - 06:21 AM

Csho, I have been stalking Trip Advisor since I booked my wedding, and time after time people recommend this hotel to people that are seeking a hotel with nice staff, not just the reviews on Trip Advisor but the forums there I wouldnt worry too much about it, I think that every hotel is going to get some bad reviews you cant make everyone happy! Look at my resort it has been ranked number 1 or number 2 forever and there are still some bad reviews, you are going to paradise I am sure that you will be more than happy with your choice!



#275 csho

csho
  • Sr. Member
  • 1,007 posts
  • Wedding Date:May 5, 2014
  • Wedding Location:Iberostar Laguna Azul, Varadero Cuba
  • LocationHalifax, NS

Posted 15 April 2013 - 06:33 AM

Originally Posted by jolene028 

Csho, I have been stalking Trip Advisor since I booked my wedding, and time after time people recommend this hotel to people that are seeking a hotel with nice staff, not just the reviews on Trip Advisor but the forums there I wouldnt worry too much about it, I think that every hotel is going to get some bad reviews you cant make everyone happy! Look at my resort it has been ranked number 1 or number 2 forever and there are still some bad reviews, you are going to paradise I am sure that you will be more than happy with your choice!

 

 

Originally Posted by Kay6356 


Hi!
We go to Cuba every January, this was our first 5 stars, always 4 stars before. This was by far our best and favourite visit to Cuba because of the grounds and staff. The resort is very well staffed at all times and very nice and helpful, we didn't run into one staff member that wasnt accommodating or nice. We are pretty easy going, but everyone at the resort was raving about the resort. It was the best good we have had in Cuba and the rooms were clean, but basic. Which is fine because like you said we are barely in our room. I have no regrets booking the ILA for our wedding and I truly think you would love it. Giselle is amazing but a very busy women she will make your wedding beautiful! Most of the planning will be when you arrive in Cuba, I know it can be stressful but everything will be beautiful :) The ILA does so many weddings. Hope this helps!
Kay xo

Thanks so much! You guys are so right... I have been to CUba 6 times and have never been upset by our choice in resort (only one I didn't really like- we still had a good time, just that I wouldn't go back to because I didn't find the staff very good... and its not that they were bad but just nothing special) whereas everywhere else I've always found some staff we've connected to. Anyhow thanks so much for helping ease my anxiety over this! I had talked to my mom about it and she was like, you can always change resorts but what happens when a month or two down the road there are bad reviews there... I totally thought I'd be the stress free bride, but that doesn't seem to be the case... but I am going to try and just be flexible and go with the flow otherwise I think I'll go crazy loL! Thanks so much!



#276 Tpogany

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    Posted 15 April 2013 - 10:53 AM

    I was curious is Alex through the resort? And what is his contact info? Have you looked into any other photographers? Thanks.

     

    Tess

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    #277 Kay6356

    Kay6356
    • Member
    • 543 posts
    • Wedding Date:January 24, 2014
    • Wedding Location:Iberostar Laguna Azul
    • LocationVaradero, Cuba

    Posted 15 April 2013 - 01:20 PM

    Originally Posted by csho 

     

     

    Thanks so much! You guys are so right... I have been to CUba 6 times and have never been upset by our choice in resort (only one I didn't really like- we still had a good time, just that I wouldn't go back to because I didn't find the staff very good... and its not that they were bad but just nothing special) whereas everywhere else I've always found some staff we've connected to. Anyhow thanks so much for helping ease my anxiety over this! I had talked to my mom about it and she was like, you can always change resorts but what happens when a month or two down the road there are bad reviews there... I totally thought I'd be the stress free bride, but that doesn't seem to be the case... but I am going to try and just be flexible and go with the flow otherwise I think I'll go crazy loL! Thanks so much!

    Im glad you feel better!  There will always be some bad reviews for any resort ... Like I said you will be very pleased with the ILA.  That's okay I'm sure all of us are going to have stress at points throughout the planning process, I almost had a meltdown before our group rate was secured.  lol, FI calmed me down, and everything worked out and than I felt like a crazy women (bridezilla) lol



    #278 jolene028

    jolene028
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    • Wedding Date:November 13, 2013
    • Wedding Location:Varadero, Cuba

    Posted 16 April 2013 - 05:51 AM

    I think that one of the biggest things about a DW is letting go, and having it be what it is, which I think goes against everything that the world says that we should be doing for our wedding, but I think that if you concentrate on "letting: go that it will all be ok, it is going to be wonderful you are on vacation with sand and sun and these resorts do hundreds of these each year, not to mention that worse comes to worse the drinks are free and you can drink away the pain if you need to!



    #279 csho

    csho
    • Sr. Member
    • 1,007 posts
    • Wedding Date:May 5, 2014
    • Wedding Location:Iberostar Laguna Azul, Varadero Cuba
    • LocationHalifax, NS

    Posted 16 April 2013 - 06:54 AM

    Originally Posted by jolene028 

    I think that one of the biggest things about a DW is letting go, and having it be what it is, which I think goes against everything that the world says that we should be doing for our wedding, but I think that if you concentrate on "letting: go that it will all be ok, it is going to be wonderful you are on vacation with sand and sun and these resorts do hundreds of these each year, not to mention that worse comes to worse the drinks are free and you can drink away the pain if you need to!

    Thats soooo funny you should say that! Thats exactly what Mark said lol! Yeah I have decided to just let it go and be happy with my choice! The resort looks gorgeous.. more people say its amazing then not, so really I think it will be better then I even think it will be! Mark and I aren't that picky, so I think it will be perfect for us! I think sometimes these reviews come from people who are expecting so much more then what Cuba or the caribbean in general offers. Go with the flow it is... for the things I can't control that is hahah!



    #280 csho

    csho
    • Sr. Member
    • 1,007 posts
    • Wedding Date:May 5, 2014
    • Wedding Location:Iberostar Laguna Azul, Varadero Cuba
    • LocationHalifax, NS

    Posted 17 April 2013 - 10:37 AM

    Originally Posted by Tpogany 

    I was curious is Alex through the resort? And what is his contact info? Have you looked into any other photographers? Thanks.

     

    Tess

    Alex does photos for the resort weddings, but you can also book him seperately because you cannot request who does your photos through the resort... He has a facebook page... Cuban Wedding Photographer and Videographer... just search it on FB and you should find him. He has an email address on there and you can email him to find out his rates and packages. Its pricier then the resort photographer but you can customize the packages to your liking.






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