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Bad Experience With Tai Flora Services In Jamaica - Be warned

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#1 Jaya

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  • 8 posts

    Posted 11 December 2012 - 12:10 PM

    I'm back, after getting married in May 2012 in Montego Bay Jamaica. I've been meaning to get back on here and put some feedback on my experience with vendors. Please feel free to reach out to me to ask questions on any aspect of my wedding.    The first piece I want to comment on was the unprofessional ending with Tai Flora services, which we ended up choosing as our florist. It was the only real regret we had looking back on the experience. We spent a tidy sum (over US$10k with them), and it was the only real disappointment in the whole affair.   Colours for our flowers were incorrect for our reception - this after meeting a few days before to confirm with our florist Kerry-Anne Fairclough about all the details. The real doozy for us was the expensive Mandap (which is sort of like a Hindu alter). Our invoice had pictures that showed beautiful dense hanging flowers, which we talked about at length. What we ended up with was a few flowers near the front of the Mandap that looked ridiculous. So much so, if we knew that it would look like that, we wouldn't have paid the ridiculous sum charged for it...   This was all pretty disappointing, and the worst part was that once they got their money, they would not respond to any of our requests. We tried getting a hold of our florist Kerry-Ann and the director of operations Sascha Hossmann, but he just refused to respond to us to talk about this. They weren't having it.   Just a warning to all brides who are considering Tai Flora Services - you may not get what you expect, and they won't acknowledge your existence once they get your money - no matter how much you spend.   Good luck. I'll be posting more reviews on our other vendors who, aside from Tai, where honestly all pretty great.   Jaya

    #2 MontegoBayBridePA

    • Newbie
    • 33 posts
    • Wedding Date:November 8, 2014
    • Wedding Location:Iberostar Grand Rose Hall, Montego Bay, Jamaica
    • LocationPennsylvania

    Posted 08 May 2014 - 11:06 AM

    This is why I'm scared to use them. If I use anyone else the resort will charge an obscene vendor fee.

    #3 acw271011

    • Moderators
    • 3,123 posts
    • Wedding Date:October 20, 2011
    • Wedding Location:We tied the knot in Runaway Bay, Jamaica and renewed our vows in Mexico on our 4th Anniversary
    • LocationToronto Area

    Posted 08 May 2014 - 12:38 PM

    I'm sorry to hear your experience with Tai wasn't a pleasant one. It's really unfortunate because my experience with them was wonderful! I found them very patient and willing to listen and their prices were fabulously reasonable!


    I would definitely highly recommend them!!

    I said "yes" again to the love of my life at Grand Coral Beach Club, Playa del Carmen, Mexico on our 4th anniversary - October 20, 2015







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