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Getting married in Cabo! new wedding coordinator..

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2 replies to this topic

#1 seaweathergirl

  • Newbie
  • 7 posts

    Posted 10 December 2012 - 06:52 PM

    i'm getting married at the Riu Palace 8/17/13 and i've read some previous post about my wedding coordinator that was allocated to me... Kylene Valle.


    First off she won't email me back or even contact me! So if any of you brides are having better luck with other wedding coordinators from the Riu, please let me know :)



    #2 RNtoBe

    • Jr. Member
    • 255 posts

      Posted 10 December 2012 - 07:42 PM

      I have the same wedding coordinator. She will respond to your emails closer to your wedding date. I've been in contact with Margarita and she has answered all of my questions. 

      #3 JenK

      • Jr. Member
      • 302 posts

        Posted 27 December 2012 - 12:58 PM

        I had Kylene as a wedding coordinator a year ago. If you have a simple/straight forward wedding without a bunch of extras-I'm sure it will go fine. I found that the ceremony went off without a hitch. However, if you have any extra requests/items you want set up-she was horrible! My bridal party and family ended up having to do it all (after she initially told me she did not want help from my family-but when my family went to the reception half an hour before, nothing was done and we had quite a bit to set up!). We found her quite rude and not friendly.  My family had decided to pay for a cocktail hour in between the ceremony and reception and she had disappeared. My family had paid quite a bit and we didn't get the amount of appetizers we had paid for and she was no where to be found. My parents had to talk to the bartenders to start pouring the champagne for the toasts! I think if the toasts were right on the beach after the ceremony, she would have been more involved.


        I know others have had troubles with her-a couple of people on this forum that I know of, and I have also seen her reviewed on tripadvisor before. If you do not have a straight forward wedding, I would request a change!

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