Leigh, do you have the information on where I would go about doing this... the issues just continue to pile up!
Originally Posted by canadiangirl
I was talking about you and this situation to my TA on friday lol and this is what she said to me....
there is a board that deals with complaints just for the TA's she said that your travel agent should be telling you in advance about all vacations taken/taking as well as her replacement for such an occasion as well, if you are having issues and problems such as you are.... she said you should be calling and reporting them. even if she is an independent agent.
i guess its like the BBB for TA's, im not sure how your name came up in our conversation lol but i thought this might help you out ... or even other brides who use her later.
The Executive Class upgrade is for Charter flights only. These are flights that are 1600's 1700's or 1800's.... Cancun flights are not considered charters because they go daily during the season I believe. I think I mentioned this before but because this thread is still active I wanted to mention that I called ACV directly to get my answer and this is the information they provided. The # of guests to qualify is 20 people.
Originally Posted by Sheena2011
Here is what my TA just got back to me with: "I just heard from Air Canada Vacations and they said the you did not qualify for the Business class upgrade because you are flying to Cancun and this promo does not apply to Cancun destination. If you wish to upgrade to Business class is an additional of $ 500.00 per person." Darn!
Congrats Jen, this is great news for you!
Originally Posted by luvmoo
Soo i heard back from my TA today... and i am SOOO happy!!!!!!! i get the upgrade to executive class ( which i already knew as i had that from the start) AND i get the 1 free trip for ever 26 peeps booked!!!!!!!!! that soo made my weekend! below if her exact email paragragh pertaining to that portion.. now i kept the totals in there of the amount we receive however please keep in mind that every trip is different cost excluding or including upgrades etc.. so this may not be the amount that you would receive... i just want to make that clear hahah
SOOOO the long and the short of it is: it really does not hurt to ask your TA!!!! like mine says below, they didnt have it posted anywhere.. so you need to ask if it is not mentioned.. make your TA look into it!!!!! it is soo worth it!!!!
Air Canada Vacations said that you do receive 1 free for every 26 passengers booked! I apologize for this since they never had it on any of the contracts and they had to search for it. The total credit is $1914 since it does not include taxes. This amount is sent to you by cheque after you travel. It is done this way in case any guests cancel and the total amount is less than 26 then I have to ask you for an extra $1914. Itâ€™s a nice bonus to receive when you get back from your wedding.
Hope this helps!!