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Venting about airfares


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#1 Kelitaw

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    Posted 29 January 2010 - 12:43 PM

    For our DW we opted for a group rate on one airline and getting the 5% discount on another airline to help our guests out. We've had only 3 people sign up for the group reservation and now we are at a point where we most likely are going to need to cancel the reservation before 2/9 and those three guests will need to pay for their tickets within 24 hours. One of the guests who is holding 2 spots checked the rates on that airline yesterday. She found 2 seats for almost $100 less than the fare with the group reservation. That's when the emails started coming in...can I get out of the group reservation? Can you call and ask about the rate? well, did you ask what will happen if you release the seats? Can you get back to me ASAP?

    I COMPLETELY understand wanting to save money - I would too if I was in her position and I want to save my guests money when flying to Belize. BUT if I say let me talk to FI and I'll get back to you within a few hours don't start asking me more questions I can't answer right now. Ugh. Don't get me wrong...I don't want to keep this reservation if it's going to cost everyone more money but I still have some guests who might want this option and I don't want to take it away from them without checking in with them first.

    Thanks for listening - I had to get that off my chest!

    #2 sungoddess_08

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      Posted 29 January 2010 - 12:50 PM

      Well the thing is -- the rates on the internet may change again -- and go up. So if those people want out of the group rate then fine -- but then you may lose it for other people who will need it once the rates go back up (if they do).

      Ughh -- it's such a gamble. I had the FI mom doing the same thing -- finding her own rates and then telling family members to book online instead of with our TA. FI changed her mind though.!

      #3 sungoddess_08

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        Posted 29 January 2010 - 12:50 PM

        Well the thing is -- the rates on the internet may change again -- and go up. So if those people want out of the group rate then fine -- but then you may lose it for other people who will need it once the rates go back up (if they do).

        Ughh -- it's such a gamble. I had the FI mom doing the same thing -- finding her own rates and then telling family members to book online instead of with our TA. FI changed her mind though.!

        #4 Kelitaw

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          Posted 29 January 2010 - 02:20 PM

          We are going to cancel our group reservation. I am glad that it's all working out and best part is that the three guests who originally signed up for it will save money on airfare in the end!

          #5 jenne

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            Posted 31 January 2010 - 04:30 PM

            Glad it will all work out :)
            Jennifer

            #6 Oryx

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              Posted 01 February 2010 - 02:42 PM

              Glad this worked out for you -- I'm a little worried about running into a similar situation. I already have family members asking me to change the month due to the high season prices in February...

              #7 Cindy*

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                Posted 01 February 2010 - 04:32 PM

                Glad to hear it worked out.

                #8 Kelitaw

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                  Posted 01 February 2010 - 05:07 PM

                  Thanks Ladies :)

                  Oryx - we actually had to do that. The airfare from Boston to Belize in February was insane. It was worse too because we had picked school vacation week. Thankfully the fares in April are better.

                  #9 Oryx

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                    Posted 01 February 2010 - 11:40 PM

                    Quote:
                    Originally Posted by Kelitaw
                    Thanks Ladies :)

                    Oryx - we actually had to do that. The airfare from Boston to Belize in February was insane. It was worse too because we had picked school vacation week. Thankfully the fares in April are better.
                    Well I'm glad everything worked out for you. You must be getting so excited as the day gets near!




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