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Annoyed with this wedding company I've heard so much about here!

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#1 One Love Brownie

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    Posted 20 January 2010 - 06:14 PM

    Just feeling a little irritated with this wedding planning company in Jamaica!
    I've heard good reviews about them & even though others have said they are quite pricey thought Id enquire anyway. I have been looking forward to seeing what they're quote for catering would be..(Im having a non resort reception in a lovely unknown villa).
    I sent an email with the area my wedding will be and the menu I want for the day making clear this is the only service I want a quote for on a per head price.
    Why then am I being asked 'where am I staying. I responded in a private villa not a resort of any kind. They insist on asking the name of the villa in another email. Just that one question & no other information of any kind.
    What has that got to do with anything. Its like the third day & email.
    With this time difference its three days wasted & still no price. I get the feeling their price will go according to how big my pocket looks depending on where Im staying!!

    #2 LCBride2007


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      Posted 20 January 2010 - 06:18 PM

      perhaps it matters in some way - like maybe cost of transportation, etc.?

      can you tell them you're undecided?

      #3 One Love Brownie

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        Posted 20 January 2010 - 08:26 PM

        You were right. I've had a response & the question was relevant due to 'transportation'.
        I still find it strange though only because I asked her about a specific menu I sent her, not about how we'll get there, table settings or anything, just black n white 'food'.
        If she had asked 'do you require transportation' it'd be different.
        Probably me just being strange..maybe this Bridezilla things getting the best of me :)
        Im aware of the packages they can do etc but I clearly told her the villa is private, not part of a group or resort advertised. For all she knows it could be owned by my aunt owns is what Im getting at...anyway..rant over ..lol

        #4 Sylvie143

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          Posted 21 January 2010 - 01:08 AM

          Everything will be OK. Good luck!

          #5 JenniferSS



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            Posted 21 January 2010 - 01:15 PM

            My mother owns a catering business (in teh states though) but sometimes there are other factors even with a villa!

            Depending on location it can cost extra to get there, if the villa is on a hillside and they will need to "hike" the supplies up stairs they'll need to add additional labor for them to be able to set up in time. Sometimes the villa may have too small kitchen facilities for what you need and they may need to bring in a portable kitchen, again an additional fee. And then the villa itself may charge an outside vendor fee to the catering company if you are not using their preferred vendors.

            So it is important for them to have all the details to able to provide the most accurate quote. It'd be a catastrophe if they quoted and then had to tack the fee's on afterwards when they get the actually villa!

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