Posted 27 February 2009 - 12:33 PM
Posted 27 February 2009 - 12:39 PM
I am looking into getting married at the Riu Palace and asked the question on this forum about bringing an outside photographer. Many girls responded yes you can, and it has been done, and then I even found it on the Riu website!!!!!
Here is the thread: http://bestdestinati...om/forum/t36266
I am sure the same rules would apply at the Santa Fe. I need to know this for sure because I am also bringing my photograher and I am not changing that!
Posted 27 February 2009 - 04:18 PM
So I got her response:
Unfortunately they doesn't allow external supplier for this year.
1 freaking sentence!!! um, hello anyone home
So I sent her this back:
Nevertheless, you need to honour what you had told us before, correct? You knew that our wedding date was in 2009 and you clearly stated in the previous email that photographers/videographers (he is from Cabo by the way and has shot weddings there before) were allowed at the resort provided they were purchased day passes. After you had told us yes, we put down a non-refundable deposit to the photographer and so it seems we have a major problem here. How is this going to be worked out? After I send this email I am also going to forward you the original emails we exchanged regarding this topic.
Lisa and Arthur
Damn this wedding stress.
Posted 27 February 2009 - 04:42 PM
Posted 27 February 2009 - 04:54 PM
Posted 27 February 2009 - 06:48 PM
keeping my finger crossed for you -- definitely a pain in the ass when people try to go back on their word, certainly wedding stress you don't need!!!
Posted 27 February 2009 - 09:55 PM
Unfortunately as I have explain you we are not allow to have external supplier this just star and I was just inform for this by January, must of the photographer that work in Cabo knows about this situation. You can find this information in our web site and in the attach.
Time for me to make a phone call!!!
Posted 27 February 2009 - 10:20 PM
Posted 27 February 2009 - 10:26 PM
Posted 27 February 2009 - 10:34 PM
Ok so yes, definitely send an email and also call the manager -- I would even send him copies of your correspondence highlighting what she previously said was ok. Let them know the monetary consequences and that they will be responsible for any fees toward your photographer that are non-refundable. Be stern and strong about this.
If the day pass fee is what they're concerned about -- tell em you'll forward payment early to ensure this is not a problem. Be clear to them that you were given the green light, prompting you to book an outside photographer.
Sorry hon -- keep us posted. I'm hoping this all works out for you!
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