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Iberostar Quetzal/Tucan


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#181 catgirl

catgirl
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  • 77 posts

    Posted 10 April 2013 - 11:15 AM

    I think I have overwhelemed Alejandra with all my questions, lol.  I haven't heard back from her yet.  How long does she take to respond to e-mails?



    #182 Jessicalynne

    Jessicalynne
    • Newbie
    • 81 posts

      Posted 10 April 2013 - 06:24 PM

      She usually takes three days to respond as she has all of us brides emaiking her and is hosting weddings too. Use this forum for any immediate questions you have

      #183 catgirl

      catgirl
      • Newbie
      • 77 posts

        Posted 11 April 2013 - 06:45 PM

        Originally Posted by Jessicalynne 

        She usually takes three days to respond as she has all of us brides emaiking her and is hosting weddings too. Use this forum for any immediate questions you have

         

        Thanks.  I think I am set for now.  Just specific questions related to our event.



        #184 sandybeach

        sandybeach
        • Newbie
        • 25 posts

          Posted 12 April 2013 - 08:43 AM

          If anyone has any questions regarding resort/area/town Feel free to email me ill try and help as much as possible. Soliveirar@live.com

          #185 Jessicalynne

          Jessicalynne
          • Newbie
          • 81 posts

            Posted 12 April 2013 - 09:41 AM

            Hi Ladies,

             

            I wanted to provide ALL the questions and answers I have received from Alejandra over the last 8+ Months. I purchased the Dreams Wedding Package, so package information is tailored to that one. Hope this is helpful!

             

             

             

            Package Questions:

            1. Our package includes 30 people and any over that amount is $XX per person. Does this include children or are they a lesser amount? Answer: Children not older than 4-12 years pay 30-35% of adult.
            2. What is included with the Cocktail Hour/Champagne Toast? Answer: The package includes a champagne toast following the ceremony, this is for one hour, and canapes and champagne are included. If you would like to have another kind of drinks, like a national or international open bar it has an extra charge. 
            3. Cocktail Party: Would we be able to do the cocktail party (champagne toast, canapes, mariachi band) near the beach bar? Answer:  The cocktail party begins immediately alter the ceremony, and the toast and canap©s are served at the ceremony location, I do not suggest to change this, I will show you the location at your arrival and we can check that when you get here.
            4. What is included in the Welcome Party? Answer: The Welcome Party has an extra charge: 07 usd per person per hour having a national bar, 10 usd per person per hour having international bar, and it could be at the jungle or at the beach, it includes the drinks and the tables and chairs

             

            Reception/Rehearsal Dinner

            1. Location: What are our options for Rehearsal Dinner and Receptions? Answer
              1. Renting a restaurant for Rehearsal dinner is $800
              2. Italian restaurant is 60 people
              3. Tropical Restaurant has capacity of 120 people
              4. Jungle Area is 80 people
              5. Other options: The Beach or Convention Center
            1. Reception: Is there a noise level for the music if we have the reception at the Tropical restaurant? I don't want the music to be so quiet that people won't dance Answer: They will dance!!! We have to stop the music at 10:30 p.m. in order to let the other guests sleep, that is the reception hour is from 06:30 p.m. to 10:30 p.m.
            2. Reception Tables: Are the tables in the Tropical circular or rectangular? Answer:  Rectangula
            3. Reception Tables Cont'd: How many chairs per table? Answer:  12 people per table.
              1. For the tables, is it 6 people per side (making 12 total) or are there people at the head of the tables to fit 12? Would you recommend putting 10 people at each table or does 12 work best and still provide people with room? Answer:  There are 5 people at each side and then 2 more at the head of the tables, this has worked fine.
              2. Will Rory and I get our own 2 person table? Answer:  Yes!! Or, if the wedding party is not over than 12 people we could set up one for all
            4. Alcohol: If we wanted to ensure top-shelf liquor (international) for the reception, what is the additional cost for that? Answer: The “A la carte restaurants”offer an internacional bar, so there is not an extra charge to have it.
            1. Rain Back-up Plan: If there is rain, is there a backup plan for the ceremony and reception? Answer: Yes we have one, in the case ot the ceremony we have a location beside the theater that is used as Back-up in case of raining. The same with the dinner.
            1. Catholic Ceremony: It looks like we may need to hire a Catholic Priest for the ceremony. Do you have recommendations of anyone we can hire? Will they do it on the beach even though it's Catholic? AnswerWe don´t have a chapel here, and the priests for catholic ceremonies do not marry people at the beach.

             

            Extras:

            1. .Getting Ready: Is there a location that the girls could use to get read the wedding day? Answer:  We don’t have a special area for that. The Junior Suites and the standard rooms are the same size and the convention center is not adapted, you will need mirrors, the hair dryer, maybe the bathroom, and we don’t have all that in there. Check the availability for the presidential suite with your travel agent.
            2. Will Rory and I need to bring anything outside of our Passports? Answer:  A copy of your birth certificates, if you can send it to me in advance I will really appreciate it. If you scan your original is fine. At the airport you will get a tourist card, you will have to bring it to our meeting.
            3. What is the blood test? Answer: We test for HIV, Syphillis and the blood type

             

            Vendors:

            1. .Photographer: I heard there is a new photographer, do you have their contact information? Answer:  Yes of course, please contact Damarys D­az at cordbod@hotel-shops.com. I am also attaching their packages information. Adventure Photos is ending the contract with the resort at December 31st, 2012. However if you had a package with them there is any problem, you can keep with them.
            2. Dancing: How much does a dance floor cost? Answer: In this case we have to verify the cost with an external provider, I will send an e-mail to the company in charge of dance floors and once I get the quotation I will send it to you.
            1. DJ: Are we able to book DJs outside of Iberostar's DJ? Is there a fee if we do do that? AnswerIf you know about a Dj let me know who. You could pay a Day pass for him.
            1. Are there special lights that we could rent for the reception and ceremony or is it just "as is" Answer: 
              1. The external company that provides dance floors has as well special lights and you could rent them for the reception. For the ceremony I don´t think that will be necessary as at 5pm sun keeps lighting.
            2. Makeup/Hair: There are a number of girls that wanted to get their hair and makeup done the day of, do we book that through you or through the spa? If the spa, do you have their contact info? Answer I can make the appointments for everybody! Just let me know the times and how many people, as we have just one stylist we have to request another with the Spa of another Iberostar. Depending on the number of services the Spa will ask for more stylists.


            #186 catgirl

            catgirl
            • Newbie
            • 77 posts

              Posted 11 April 2013 - 06:45 PM

              Originally Posted by Jessicalynne 

              She usually takes three days to respond as she has all of us brides emaiking her and is hosting weddings too. Use this forum for any immediate questions you have

               

              Thanks.  I think I am set for now.  Just specific questions related to our event.



              #187 sandybeach

              sandybeach
              • Newbie
              • 25 posts

                Posted 12 April 2013 - 08:43 AM

                If anyone has any questions regarding resort/area/town Feel free to email me ill try and help as much as possible. Soliveirar@live.com

                #188 Jessicalynne

                Jessicalynne
                • Newbie
                • 81 posts

                  Posted 12 April 2013 - 09:41 AM

                  Hi Ladies,

                   

                  I wanted to provide ALL the questions and answers I have received from Alejandra over the last 8+ Months. I purchased the Dreams Wedding Package, so package information is tailored to that one. Hope this is helpful!

                   

                   

                   

                  Package Questions:

                  1. Our package includes 30 people and any over that amount is $XX per person. Does this include children or are they a lesser amount? Answer: Children not older than 4-12 years pay 30-35% of adult.
                  2. What is included with the Cocktail Hour/Champagne Toast? Answer: The package includes a champagne toast following the ceremony, this is for one hour, and canapes and champagne are included. If you would like to have another kind of drinks, like a national or international open bar it has an extra charge. 
                  3. Cocktail Party: Would we be able to do the cocktail party (champagne toast, canapes, mariachi band) near the beach bar? Answer:  The cocktail party begins immediately alter the ceremony, and the toast and canap©s are served at the ceremony location, I do not suggest to change this, I will show you the location at your arrival and we can check that when you get here.
                  4. What is included in the Welcome Party? Answer: The Welcome Party has an extra charge: 07 usd per person per hour having a national bar, 10 usd per person per hour having international bar, and it could be at the jungle or at the beach, it includes the drinks and the tables and chairs

                   

                  Reception/Rehearsal Dinner

                  1. Location: What are our options for Rehearsal Dinner and Receptions? Answer
                    1. Renting a restaurant for Rehearsal dinner is $800
                    2. Italian restaurant is 60 people
                    3. Tropical Restaurant has capacity of 120 people
                    4. Jungle Area is 80 people
                    5. Other options: The Beach or Convention Center
                  1. Reception: Is there a noise level for the music if we have the reception at the Tropical restaurant? I don't want the music to be so quiet that people won't dance Answer: They will dance!!! We have to stop the music at 10:30 p.m. in order to let the other guests sleep, that is the reception hour is from 06:30 p.m. to 10:30 p.m.
                  2. Reception Tables: Are the tables in the Tropical circular or rectangular? Answer:  Rectangula
                  3. Reception Tables Cont'd: How many chairs per table? Answer:  12 people per table.
                    1. For the tables, is it 6 people per side (making 12 total) or are there people at the head of the tables to fit 12? Would you recommend putting 10 people at each table or does 12 work best and still provide people with room? Answer:  There are 5 people at each side and then 2 more at the head of the tables, this has worked fine.
                    2. Will Rory and I get our own 2 person table? Answer:  Yes!! Or, if the wedding party is not over than 12 people we could set up one for all
                  4. Alcohol: If we wanted to ensure top-shelf liquor (international) for the reception, what is the additional cost for that? Answer: The “A la carte restaurants”offer an internacional bar, so there is not an extra charge to have it.
                  1. Rain Back-up Plan: If there is rain, is there a backup plan for the ceremony and reception? Answer: Yes we have one, in the case ot the ceremony we have a location beside the theater that is used as Back-up in case of raining. The same with the dinner.
                  1. Catholic Ceremony: It looks like we may need to hire a Catholic Priest for the ceremony. Do you have recommendations of anyone we can hire? Will they do it on the beach even though it's Catholic? AnswerWe don´t have a chapel here, and the priests for catholic ceremonies do not marry people at the beach.

                   

                  Extras:

                  1. .Getting Ready: Is there a location that the girls could use to get read the wedding day? Answer:  We don’t have a special area for that. The Junior Suites and the standard rooms are the same size and the convention center is not adapted, you will need mirrors, the hair dryer, maybe the bathroom, and we don’t have all that in there. Check the availability for the presidential suite with your travel agent.
                  2. Will Rory and I need to bring anything outside of our Passports? Answer:  A copy of your birth certificates, if you can send it to me in advance I will really appreciate it. If you scan your original is fine. At the airport you will get a tourist card, you will have to bring it to our meeting.
                  3. What is the blood test? Answer: We test for HIV, Syphillis and the blood type

                   

                  Vendors:

                  1. .Photographer: I heard there is a new photographer, do you have their contact information? Answer:  Yes of course, please contact Damarys D­az at cordbod@hotel-shops.com. I am also attaching their packages information. Adventure Photos is ending the contract with the resort at December 31st, 2012. However if you had a package with them there is any problem, you can keep with them.
                  2. Dancing: How much does a dance floor cost? Answer: In this case we have to verify the cost with an external provider, I will send an e-mail to the company in charge of dance floors and once I get the quotation I will send it to you.
                  1. DJ: Are we able to book DJs outside of Iberostar's DJ? Is there a fee if we do do that? AnswerIf you know about a Dj let me know who. You could pay a Day pass for him.
                  1. Are there special lights that we could rent for the reception and ceremony or is it just "as is" Answer: 
                    1. The external company that provides dance floors has as well special lights and you could rent them for the reception. For the ceremony I don´t think that will be necessary as at 5pm sun keeps lighting.
                  2. Makeup/Hair: There are a number of girls that wanted to get their hair and makeup done the day of, do we book that through you or through the spa? If the spa, do you have their contact info? Answer I can make the appointments for everybody! Just let me know the times and how many people, as we have just one stylist we have to request another with the Spa of another Iberostar. Depending on the number of services the Spa will ask for more stylists.


                  #189 futuremrsthomas

                  futuremrsthomas
                  • Newbie
                  • 7 posts

                    Posted 23 April 2013 - 09:10 PM

                    They should seriously think about setting up a "frequently asked questions" section so Alejandra doesn't have to answer the same questions 100 times!  I have totally asked her all of these same questions!  LOL!  I have the same package and I got the same answers.  I always feel bad bugging her, but the resort is very unclear with add-on pricing compared to some other resorts I looked into. 
                     



                    #190 Canadagoose

                    Canadagoose
                    • Newbie
                    • 29 posts

                      Posted 24 April 2013 - 09:01 AM

                      I'm considering the Quetzal for my wedding, and I've been reading this post with great interest. 1. What are the wedding venues that are available ? Is it only the beach, or is there a garden venue? 2. What kinds of decorations do they provide with the packages? If I wanted to add my own decorations is there a huge charge for this? 3. What's the difference between the Quetzal and the Toucan? 4. If we wanted a private reception how much extra would that be? What are the venues like? 5. Do the chairs have covers/bows? Is there an extra cost for this? That's all for now. I know I'll have a lot more questions soon.




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