Irishdonna, On behalf of LUXE, I would like to thank you for taking the time to share your experience. We read all of the reviews written by our clients and take them very seriously. This allows us to continually improve our services for you. By way of update, we followed up immediately with the travel supplier when we discovered your card was double charged – please know this was not an error on LUXE’s part – and rest assured they rectified their error same day. I would love the opportunity to speak to with you directly to make sure all of your concerns are promptly addressed. Kindly advise as to your earliest convenience!