Hello Everyone, I just wanted to say thank you for all of your suggestions and advice. I have used every single comment, thread, etc and they have all worked. After my frustrating week last week I finally heard from my Moon Palace coordinator, Kalena. Yayyyyy! And I finally sent a list of questions to Kalena, as someone had suggested (sorry I can't remember who), and once I did I heard from Kalena, with an apology and all of my questions answered. As most of you who commented earlier, she is awesome and organized. Now she's ready to go with more planning and I'm not...lol. I'm not sure why they don't send the things she sent to me by email, earlier in the process, but maybe it's because a lot of the items would be subject to change if you are getting married, say 6 months from now. But I really think it would have been helpful in the early planning stages if I had the options earlier. If anyone is getting married in the next 6 months and needs to see a list of what's included in the complimentary package and the options I can send that to you. Just PM me with your name and email address. Just as an F.Y.I I actually had a great experience with my Miami coordinator, Michelle Farinas, she has been awesome to work with and responds to my emails always the same day, from the beginning she's been really receptive, but it was the opposite in the beginning when it came to the Moon Palace wedding coordinator. And yes, they have a lot of weddings they do each day but just one email saying you will get back to me would have been helpful and would have circumvented a lot of my stress:) Also, if anyone is reading this and they want the clear crystal starfish in their bouquet, most of the dates in 2011 are gone, but check the thread to see if yours is still available. I ended up buying mine online from thebridalbouquet.com. Also, by the way if anyone is interested in using orange and fuschia for your wedding, which I am, and so did mochamakes3, gorgeous, gorgeous, mocha, I am sooo impressed by your creativity, there's an orange and fuschia forum on here, so wish I had found it earlier but it's never too late. 72 days and 17 pounds to go....lol. Happy planning ladies.