I know that I just joined this thread and introduced myself, but I have an update. Â I think I am going to look for a new venue. The resort just incorrectly sent our Real Club timeshare/membership to a collections agency in the US!!!!! Â I don't think I could stomach giving them any more money for our wedding. Â My mom and I loved this resort so much that we decided to invest in it and buy a membership in May 2009. When my fiance and I visited in August 2009, to use the membership for the first time, we discovered that it is essentially a hoax. They don't give you anything but a bit of a discount on your room. And it is very expensive!!! Â but my fiance and I wanted to make the best of it and have our wedding there and they just completely ruined it. Â I know the wedding department is different and they can be professional, but I do not trust this place... I'm thinking about suing them because of this, if I can obtain enough information. They are extremely unprofessional and have no customer service skills. They were disrespectful to my mother over the phone and actually admitted to not answering our NUMEROUS emails. We emailed them over 5 times asking questions about our membership. Â Â The real resorts are a joke. At this point, I don't think I'll be spending the happiest day of my life at any of their locations. Â Sorry I am extremely upset right now!!!!!!!!!! Just thought you all should know some of the realistic things that happen with this organization. Â