Hi ladies, I read that trip advisor review and all i have to say is WOW not nice at all!! My wedding was about 3 weeks ago and Yes Nicole doesn't get back as soon as we like yes more communication is needed but she is a REALLY nice girl and has alot or responsibility on her. She is only one person. She has one person that assits her. I think people have to remember that destination weddings cannot be like a home wedding where you can make every little decision look at table cloths, taste cakes and meals etc. Only so much can be done from far away unless you hiring your own WC. In the end everything turned out beautiful not perfect but what wedding is? Don't let that review get you down your wedding will be BEAUTIFUL XOXO