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Paradisus Riviera Brides - POST HERE!


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#1531 LAURENANDBILL

LAURENANDBILL
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  • 391 posts

    Posted 02 June 2009 - 05:23 PM

    Yamille-cant wait to see your pics:)

    #1532 egsarah

    egsarah
    • Jr. Member
    • 355 posts

      Posted 03 June 2009 - 10:16 PM

      Yamille and Bumbles you both had fantastic reviews!! I can't wait to see pics Yamille!!

      You have both worried me on the hair though. Has anyone looked into any off site locations for this?

      #1533 FutureMrsC

      FutureMrsC
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      • 27 posts

        Posted 04 June 2009 - 12:04 PM

        Hi girls -- checking in on the whole closings situation.

        FI's aunt (our TA) put in lots of calls yesterday regarding all that’s going down. I was adamant about the fact that had I wanted to use a hotel that only offered a buffet, no entertainment, etc, then I would've booked at some other random place and not spent 10s of thousands of dollars so that my guests could have the experience that I was promised by the Paradisus. I did not want a return trip, nor did I want my money back. If the nice amenities were not going to be available during our wedding week then I wanted to change locations. (Truthfully I LOVE the PRC and really want to stay!! Especially now that I have all of my wedding details in order, you know? But I tried to play the tough guy so I could get some answers).

        Anyhow, I finally got an email last night forwarded from our aunt. It was from Miguel Elias, the Director of Services at the PRC. He promised that by the time we come in July everything will be back in full swing and all amenities, restaurants, etc will be working regularly. Apparently, they have closed the ME Cancun which is located North of our resort, and all of their clientele is being redirected to the PRC. This should increase occupancy and allow everything to operate as it regularly does.

        I'm *hoping* that this is true! Really, really hoping ..... Of course the cynic in me says that they can totally just be saying that so that they don't lose out on more business, but I'd like to believe that its the honest truth.

        On a side note, has anyone heard from Perla? I emailed her over a week ago now and haven’t heard anything.

        #1534 LAURENANDBILL

        LAURENANDBILL
        • Jr. Member
        • 391 posts

          Posted 04 June 2009 - 12:53 PM

          I have just receieved about 5 emails from Perla.
          I also have been in touch with Miguel Elias. He seems like he knows what he it talking about.

          #1535 LAURENANDBILL

          LAURENANDBILL
          • Jr. Member
          • 391 posts

            Posted 04 June 2009 - 12:54 PM

            Here is Miguel's contact information if anyone needs.

            Miguel Angel Elias

            Director de Servicio / Director of Service

            Paradisus Riviera Cancun

            Member of "The Leading Hotels of the World" through Royal Service Suites

            Certified “4 Diamond All Inclusive Resort" AAA for 2008

            Tel: 52 (99 872 83 83 ext. 8009

            Fax: 52 (99 872 83 94

            E-mail: miguel.elias@solmelia.com

            Paradisus website: Paradisus website: http://www.paradisus...racancun.travel

            #1536 LAURENANDBILL

            LAURENANDBILL
            • Jr. Member
            • 391 posts

              Posted 04 June 2009 - 12:55 PM

              Here is what Miguel wrote me

              Hello Miss. Millman:





              As I told you on the phone, do not worry about your wedding, everything will be perfect. We will take good care of you and your party.



              I am sending a note to up grade you to the next room category. Thank you for your preference



              Warm regards









              Miguel Angel Elias

              Director de Servicio / Director of Service

              Paradisus Riviera Cancun

              Member of "The Leading Hotels of the World" through Royal Service Suites

              Certified “4 Diamond All Inclusive Resort" AAA for 2008

              Tel: 52 (99 872 83 83 ext. 8009

              Fax: 52 (99 872 83 94

              E-mail: miguel.elias@solmelia.com

              Paradisus website: Paradisus website: http://www.paradisus...racancun.travel

              #1537 LAURENANDBILL

              LAURENANDBILL
              • Jr. Member
              • 391 posts

                Posted 04 June 2009 - 12:57 PM

                From Perla
                Dear Lauren,



                As I said by phone yesterday we have the following facilities open:





                Royal Service Lounge

                Royal Service Pool

                SPA & GYM

                All the Bars are open

                The following restaurants are open:

                Tequila Grill

                Reef Grill

                Capri

                Caribbean Market Place





                I will keep you posted as soon as I have more information.



                Perla Cervantes Moreno

                Gerente de Romance

                Romance Manager

                Paradisus Riviera Cancun

                #1538 LAURENANDBILL

                LAURENANDBILL
                • Jr. Member
                • 391 posts

                  Posted 04 June 2009 - 12:58 PM

                  Anyhow I agree Future Mrs C, I hope they are telling the truth and not lieing so they dont loose business. I am saving every single email.
                  I think we are going to be OKAYYYYYY!!!!!

                  #1539 SMB&CRZ

                  SMB&CRZ
                  • Jr. Member
                  • 165 posts

                    Posted 04 June 2009 - 01:01 PM

                    Ok everyone, I am super stressed out! So I’ve been holding off reserving a day so that I could see what prices would be and pick the most reasonable cost wise in January 2010. I finally decide to go with the week of Jan 17th-24th and emailed Perla on Tuesday to confirm the 21st is available (haven’t heard back yet, so I phoned and left a message today as well).

                    So my TA got me a quote that I think is pretty good through Sunquest. She also contacted Air Canada and is waiting to hear back from them to see if they are willing to match the price. The problem is, I only have until June 9th to decide. It wouldn’t be a problem to put deposits down by then for my immediate family, but we are inviting approx 120 people. There’s no way I can get everyone who wants to come co-ordinated by then. Is this usual practice? I was under the impression that as long as we had at least 10 people for the group rate, I could hold that rate for a period of time (say at least a month) for people to make their decisions and get their deposits paid. Am I wrong on that? I thought a destination wedding would be less stressful, but I am quickly learning that it is the opposite! Help!!!!

                    #1540 yamille

                    yamille
                    • Sr. Member
                    • 1,460 posts

                      Posted 04 June 2009 - 01:23 PM

                      I didn't do a group rate. Too much stress for me. We booked it through a travel agent and as long as T and I booked our room we were good to go. Unless the group rate is SIGNIFICANTLY less than what your TA is offering I wouldn't do it. Just my opinion though.

                      Your wedding is still months away and it is unrealistic to make your guests book so far in advance. People need to coordinate vacation schedules etc.. Besides- do you really think all 120 of your invites will attend? Don't stress yourself about all their travel arrangements. You'll go mad.




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