That is funny. Beverly assured us at least one million times that we would have our certificate within 5 days as we paid for the expedited service. That was the whole point of staying there for 2 weeks and actually choosing it over ROR and Iberostar. Here we are, almost 8 weeks later and there is not a sign of anything remotely looking like a reply from her or a package from DHL. However, she sent us our wedding pictures (Those 10 free pics included in the package, it is another story how we got the other 500) almost immediately knowing that it is something that can wait (unlike our certificate which we need ASAP for quite serious reason).
I mean she was perfect to deal with directly, she is lovely, but when it is comes to some serious business it seems like no one bothers. Jamaica, mon?
It is upsetting to have a wonderful wedding but to deal with their bull before it and after it.
sorry for complaining guys.